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“Perfect panorama location. Nice arquitecture!!!”
Review of CERVO Zermatt

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CERVO Zermatt
Ranked #7 of 110 Hotels in Zermatt
Certificate of Excellence
Buenos Aires, Argentina
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Perfect panorama location. Nice arquitecture!!!”
Reviewed October 25, 2012 via mobile

We stayed for two perfect nights.
Impressive from the first. better than we expected by far.
Staff superb. Young, trained and so kindly.
Our room 101 was one beside spa area so it was as our private one. The outside jaccuzi was near our terrace.
No doubt. Is the place to stay at Zermatt!!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PORTEÑO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Frankfurt/Main
Level 4 Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 14, 2012

Except check-in moment it was wonderful!
Room: Got a corner room - very fine and fantastic to see the view of Zermatt. But i am not fan for watching everything...it's a design that we can see all through :-( Take care, everybody can see who take a bath and shower. No complete blind curtain or shutter.
Food: Excellent!! Respect and admire the taste, chef at Cervo!
Service: Fine. Not so friendly for the Asian...compared with the other guests :-(
Place: A bit far away from the centre but very good.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juncool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level 5 Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed October 6, 2012

We've just come back from 5 wonderful days at the Cervo hotel in Zermatt. After reading all the excellent reviews we had high expectations - and we weren't disappointed!! Our Cervo experience started with the friendly driver who picked us up at the train station, followed by a welcoming and fast check-in, on to the spacious room (we chose the classic double) complete with a balcony offering a truly breathtaking view of the Matterhorn. The modern bathroom (shower AND bathtub, which is so nice after long days of hiking) with luxurious bath products made our stay even more comfortable. We especially liked the small goodies that we found every day on our desk, the fresh bottles of mineral water every day as well as the excellent coffee maker in the room.

A big and important part of Cervo is the restaurant. We had a few delicious meals there and enjoyed the beautiful and cosy setting. Breakfast is served buffet-style in the same room and you've got a good choice of fresh, simple but very tasty Swiss food. Everybody working at this hotel is always cheerful, very helpful and theycontribute to the special atmosphere of the house.

Zermatt being a rather expensive holiday resort we were pleased with the excellent quality we got for an affordable price. It might be more expensive in winter - and probably much more crowded than in fall. We liked it this way and we're definitely planning to come back next year!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rothenthurm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2012

Well Zermatt is a wounder-full place to visit . We arrived and a taxi (electric) took us from the train station to the hotel . First we thought this is quite a long trip to the hotel but after knowing there is an elevator we were calm so don't think it's a remote hotel when you arrive.
The hotel is unique and different the rooms are modern and there are light detectors that shut off the lights on the toilets. The bed was comfortable and the room was very clean. We stayed at the deluxe room and we had a great view of the Matterhorn. Breakfast was good and there was a verity of food. We got a baby-cot for our son that was new and good.
Come to this hotel and enjoy.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomer Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terneuzen, The Netherlands
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 30, 2012

We stayed two nights at CERVO Zermatt and I wish it could have been longer. The hotel is fabulous and the service is excellent. We received complimentary drinks upon arrival; our bags were carried directly to our room; and we enjoyed "turn-down service" each evening. The breakfast was wonderful with amazing views of the Matterhorn. You can step out the door and immediately be hiking, or use the lift to drop down into town. I would highly recommend this hotel and we can't wait to return.

Room Tip: We had a corner room... it was beautifully decorated and in excellent condition. Our view of the Mat...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jswhtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cauthness
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 28, 2012

On arrival met at railway station by hotel car, driver was very friendly. Reception staff very friendly and helpful. Our room was in a separate chalet and was excellent, we had a stunning view of the Matterhorn. Would definitely recommend this hotel and would use again if returning to Zermatt.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 22, 2012

Great design both in the rooms which have lots of space and most a perfect bathroom, and in hotel in general, pleasant and very personal atmosphere, kind service, not to forget the fantastic views to the Matterhorn.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larsCopenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CERVO Zermatt

Property: CERVO Zermatt
Address: Riedweg 156, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Zermatt
#5 Luxury Hotel in Zermatt
#8 Family Hotel in Zermatt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — CERVO Zermatt 5*
Number of rooms: 35
Official Description (provided by the hotel):
LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more   less 
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Also Known As:
Cervo Zermatt Hotel Zermatt

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