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“Comfortable, attractive room, great Matterhorn view”
Review of Hotel Phoenix

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Hotel Phoenix
Ranked #33 of 110 Hotels in Zermatt
Certificate of Excellence
Adelaide, South Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfortable, attractive room, great Matterhorn view”
Reviewed July 24, 2013

This is a very nice smaller hotel, quiet, friendly, helpful and knowledgeable staff with an excellent breakfast. We had the room we requested, top floor with balcony and view of Matterhorn. There is a comfortable bar/lounge which was relaxing on a wet day. Our room overlooked a large open field which was nice as it gave a more rural feel.

Room Tip: We had a superior double room
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank liz_and_steve_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
    260
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61
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
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English first
Auckland Central, New Zealand
Level 6 Contributor
141 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed July 15, 2013

great accommodation. very clean, spacious and modern.
very quiet also. host was very welcoming and helpful.
its about 15 mins to the train station.would recommend anyone going to zermatt as we had an enjoyable time there!great accommodation. very clean, spacious and modern.
very quiet also. host was very welcoming and helpful.
its about 15 mins to the train station.would recommend anyone going to zermatt as we had an enjoyable time there!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jen80811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 4 Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 7, 2013

Hi. Zermatt itself is so beautiful and picturesque that all the hotels and BnB's automatically gets a good perception.
This however does not take anything away from Hotel Phoenix. Located 5 mins walk from Zermatt station but its uphill so if with a luggage can consider the electric car @ 5 Euros per person.
Breakfast was good.
The room which we got on 5th floor was outstanding with 2 balconies and with the view of Matterhorn.I used to sit for hours in the balcony adoring Mighty Matterhorn such is its beauty.
I got a free upgrade room with view as they say as i was on my honeymoon.

I highly recommend this modern setting called as Phoenix in an otherwise nature's gift known as Zermatt.

Cheers

Vivek

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vivek V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new england
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 5, 2013

This is a breakfast only hotel which is fine in a town with a choice of restaurants. New and immaculate, easy walk to center of village. Comfy king bed, friendly staff. The hotel and rooms were even nicer than the photos on their site. Zermatt is a special place and Phoenix fits right in

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank br2br
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Level 2 Contributor
3 reviews
Reviewed June 25, 2013

Phoenix Hotel was one of the best hotels I stayed at during a recent trip around Europe. The staff was very helpful when we arrived late in Zermatt and without booking in advanced the staff was very helpful to get us to our room quickly. The room was very clean and spacious. nothing to complain about! We decided to stay another night, and they gave us the suite for the price of a regular double room. If you are going to Zermatt I would recommend this hotel for everyone!

Room Tip: The suite was excellent ;)
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  • Stayed June 2013, traveled as a couple
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    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Todd Thomas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cannes
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 24, 2013

Phoenix hotel had been this year completely renewed. Wood, stone, every room with a balcony. Rooms are very nice. You can bring your own computer and receive ethernet wire. If not you get free wifi near the lobby with an fire chimney. Nice swiss breakfast buffet. Service is very good. The boss is a nice guy.

Room Tip: Ask to have one of the two round bow window with balcony that you can see on the picture and you wil...
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank liulin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 4 Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 21, 2013

I was staying at Hotel Phoenix for 2 nights and had a fantastic time. The staff was always very friendly and helpful. The room we had was spacious, we even had our own balcony with views to the Matterhorn. The bed was very comfortable and I loved the shower. The breakfast was fantastic as well. I can definitely recommend this place to my friends and will come back again myself. Hopefully in winter for skiing.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SQ345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Phoenix

Property: Hotel Phoenix
Address: Untere Wiestistrasse 11, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #33 of 110 Hotels in Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Phoenix 3*
Number of rooms: 27
Reservation Options:
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