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We get to see Matterhorn everyday! The beds are comfortable. We looked forward to the amazing breakfast and tea selections every morning. The room looks like it has been refurbished recently. The hotel is about 10-15 mins walk away from the train station and they provide free taxi ride upon check-in and out.
The hotel serves good dinner too!
Date of stay: October 2019
Trip type: Traveled with family
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JaegerhofReception, Leiter Gästebetreuung at Jaegerhof Hotel & Apartements, responded to this review
Responded Oct 23, 2019
Dear ELTan86
Thank you very much for the great review. You are right, the rooms have been refurbished recently. We are very pleased that you liked it so much with us and hope we can welcome you again as a guest in our hotel. Warm greetings from Zermatt
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All reviews train station matterhorn view family room breakfast was excellent bedroom apartment shuttle service hotel shuttle balcony facing enjoyed our stay minute walk open fire half board nice stay quiet at night great view the hotel staff living area
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Clean, well run. Great breakfast. Okay dinner. I suggest you pay extra for a view of the Matterhorn. Bed was on the soft side for my taste. Pick up at train station worked well. Would definitely stay there again.
Date of stay: October 2019
Trip type: Traveled with friends
Ask F9414LTmaxd about Jaegerhof Hotel & Apartements
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JaegerhofReception, Leiter Gästebetreuung at Jaegerhof Hotel & Apartements, responded to this reviewResponded October 15, 2019
Dear F9414LTmaxd
Than you for such a nice review. We wish you all the best and hope to welcome you again. Sunny regards from Zermatt
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First impressions at the Jaegerhof were fabulous. We were met at the rail station - even after emailing to advise of a change in travel plans, and had a very warm welcome from Corrina at reception. Access to our apartment was up 50 very steep stairs and we were very thankful that our taxi driver carried our bags. Breathtaking views of the Matterhorn greeted us from Apartment 3 on the top floor. We were blown away and never tired of absorbing the majesty of the mountain. Apartment was spotlessly clean with daily maid service and a huge bath to soak away tired limbs after a days hiking. However, beware, if you select to stay in an apartment. the owner's family live in a private apartment below Apartment 3 and on nights when we were exhausted and went to bed before 9pm we had to listen to owner's kids tantrums, hysteria, yelling and uncontrolled screaming sometimes until well after 9pm. It appeared as if the kids were unsupervised in the evenings. A quiet word with the front desk was difficult as it was her boss and his kids causing the problem. The Swiss are wonderful people and those whose grandparents settled in the valley appear to afford a special level of respect. When the owner introduced himself, he did so with pride claiming that his family was one of the original families. There were wonderful old photographs hanging on the walls in the apartment building, maybe of his previous generations, enjoying the beautiful area. And rightly so, however please Mr & Mrs [-] , have the decency to extend some level of consideration to guests who are allocated the apartment above (and below) you and your family.
Date of stay: October 2019
Value
Cleanliness
Service
Ask momand about Jaegerhof Hotel & Apartements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaegerhofReception, Geschäftsführer at Jaegerhof Hotel & Apartements, responded to this reviewResponded October 23, 2019
Good evening Mr. momand
Thank you for reviewing at Tripadviser.
Nice that you enjoyed the view from your room.
Regarding on " supposedly my " children, i don't want to comment on the Internet.
Yours sincerely Perren Saemi
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We enjoyed the clean and comfortable room but the view from the balcony was a surprise, better than from Gornergat. The staff provided excellent recommendations for restaurants and directions with a local map. A shuttle is provided for arrivals and departure
Date of stay: October 2019
Trip type: Traveled as a couple
Ask arturoct about Jaegerhof Hotel & Apartements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaegerhofReception, Leiter Öffentlichkeitsarbeit at Jaegerhof Hotel & Apartements, responded to this reviewResponded October 9, 2019
Dear Arturoct,
thank you very much for the amazing review and the kind words. We are really happy to hear that you enjoyed all of our service and especially the amazing view of the matterhorn from your room. We hope to welcome you again in our hotel.
Warm regards from Zermatt
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We can’t say enough accolades about our recent stay at the Hotel Jaegerhof. The staff was so helpful from the moment we arrived, advising us about the best hikes around the Matterhorn. Our room was spacious and the bathroom had a wonderful tub. We got a room with a view of the Matterhorn and it was stunning. We opted to eat dinner both nights at the hotel and the meals were delicious. Diago, Katya, Tabea, Danielle and all the hotel staff were lovely to us. They picked us up at the train station when we arrived and dropped us off when we left. Zermatt is a jumble of tourists, but this hotel was very welcoming. The star of the show is the Matterhorn, and it was breathtaking. I recommend this hotel wholeheartedly.
Room tip: We had a view of the Matterhorn and it was stunning!
Date of stay: September 2019
Value
Cleanliness
Service
Ask jeaniemcrae about Jaegerhof Hotel & Apartements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaegerhofReception, Leiter Gästebetreuung at Jaegerhof Hotel & Apartements, responded to this reviewResponded October 2, 2019
Dear Mrs. Mcrae,
thank you so much for taking the time for writing this amazing review and the nice words. We are really thankful you enjoyed your stay with us so much. We work day after day to improve ourselfs and we are really happy that you were satisfied with all of our services and the team.
We would love to welcome you back in our hotel. Warm regards from the Jägerhof team.
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We enjoyed our stay and highly recommend. The breakfast is great, the location great. We walked but I would use the free Hotel shuttle if I were you since it is up hill somewhat with luggage. WIFi was good. The staff spoke English and are helpful. The power is a type J or diamond as in most of Switzerland instead of the circular one used in most Europe, so you need a different adapter. Hope you get to see the Matterhorn as it was clouded most our stay.
Date of stay: September 2019
Value
Location
Service
Ask smileuwon about Jaegerhof Hotel & Apartements
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JaegerhofReception, Leiter Gästebetreuung at Jaegerhof Hotel & Apartements, responded to this reviewResponded September 28, 2019
Dear Smileuwon,
Thank you for your review.
We are happy to know that you enjoyed your stay, our breakfast and all of our services.
We hope to welcome you again, and hopefully get a chance to see the Matterhorn.
Sunny regards from Zermatt.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
