We had booked 3 nights at this hotel and arrived at the station with no idea where to go. A call to the hotel resulted in a pick up from the station within 5 minutes. Our bags were taken to our room and snowboarding gear safely stowed. We had asked for a twin room and were very pleasantly surprised to be upgraded to a three bedroom, two bathroom apartment with two balconies and spectacular views of the Matterhorn, at no extra cost and without even asking. We had a large sitting room as well and the whole apartment was spotlessly clean. My adult son and I couldn't have been happier. We found the staff helpful and understanding, even when I forgot to pay for my drink in the bar on the first afternoon. The hotel is close to everything but away from the main crowded part of the village. Everything is only a 5 minute walk away and there's a very good bakery close by. I highly recommend this hotel to anyone planning a stay in Beautiful Zermatt.
- Official Description (provided by the hotel):
- Cozy, rustic hotel with spacious, modern apartments in a quiet but central area of Zermatt. A free pick up service from Zermatt station is available. Walking distance: 10-12 minutes. Only 8 to 12 walking minutes away from Matterhorn Express, Sunnegga-Rothorn- and Gornergratbahn. The next bus stop is 3 minutes away. Lots of bars, restaurants and shops in a few minutes reachable. Free WiFi in the entire hotel! Many rooms and apartments with view of the Matterhorn! ... more less
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