We spent one night in this hotel as a couple for a break. The overall rating of this hotel is excellent.
The location is excellent: just near one of the cable car to go to the ski slopes and 5 minutes walking to the nearest restaurants and bar in Zermatt.
Very friendly staff and down to earth
Checkin very efficient with welcome drink of your choice
Very nice room "Superior Deluxe" - we have been upgraded for free because of seasonal closure of the hotel. Very cleaned and tidy. A great view on the Matterhorn (except the cable car post in front of!), a lot of light due to a complete wall of window (with external tint glass - you can't be seen from outside), good tv device with lot of channels, very comfortable bed (but still two single beds aside as it is common in Swiss german part), Nespresso coffee machine with 2 free capsules and Caillers chocolate bars, nice bathroom with lot of products.
Very good breakfast, great choice of products and coffee, and very nice staff
Nice sauna hammam, and swimming pool (internal/external). can have drinks around the pool (which is not everywhere the case!)
The hotel bus drive is very nice guy and accommodating
No restaurant in the hotel
No bath in this kind of room (superior deluxe).
Shower curtain in the bathroom
Hot temperature in the bedroom and in the hotel in general. At the breakfast, the eggs need to be cooled to order and not already pre-cooked.
- Official Description (provided by the hotel):
- Design & Lifestyle in front of the Matterhorn. ... more less
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- Also Known As:
- Matterhorn Focus Hotel
- Matterhorn Focus Zermatt