We spent 4 nights here in a room with a Matterhorn view. We were in Building C in Room 407. We had an unobstructed view of the Matterhorn which we could see half the time we were there. The other half, the Matterhorn was covered in clouds.
The room was clean and functional. The bathroom was a good size. It had a shower with great water pressure. There is a safe and slippers in the room. Also, the flat screen tv is the largest I have seen in any hotel I have stayed at.
Car pick up is from 8am-7pm. We arrived on a train at 7:13 pm. They made an exception and picked us up at the train station. Also, there are free phones you can use to call the hotel. When we left, our train left at 7:39am so they called a taxi for us and the charge was CHF 17. I wished the hours of operation for free pick up was expanded a bit since they are a bit of a walk to the train station.
If you want to walk into town, there is a set of steps right before the Matterhorn Express lift, take it down and turn right. Alternatively, there is an elevator across from the lift that says TAXI/BUS. If you take it down, turn left. Then you will end up pretty much at the same place as the steps. In both cases, you have to cross the bridge and take a right. When the road forks, take the higher road on the left. Continue straight and it will lead you right into the heart of town - Bahnhofstrasse where everything is. The Gornergrat Bahn (train) and Funicular to Sunegga are in town. Only the lift to the Matterhorn Express which we used to get to Glacier Paradise is next to the hotel.
We bought the 3 day peak pass for 190 CHF and had unlimited use of all lifts, gondolas, trains, funiculars and free access to Glacier Paradise. We thought it was a better deal than buying separate tickets and we could go multiple times depending on the weather. If you've never been to Zermatt, the weather is very unpredictable. One minute we are riding the train up to Gornergrat and we only had a 1 hour window to take pictures of the Matterhorn before it got cloudy and rainy again. We took the Gornergrat Train three times. It was a fun way to go up the mountain. There is a 5 CHF deposit for the pass. If you return it, they will give you the 5 CHF back.
When the weather is good, don't walk but RUN to the nearest lift, gondola, train up the mountain. We had excellent weather the first day. The Matterhorn is beautiful. You don't want to miss it when you have good weather.
We used the pool once. It was a nice touch. Half is inside and half is outside. Didn't stay outside for long as it was raining.
All in all, this is a small and nice property. I wouldn't saying that the staff is overly friendly but we had no specific complaints. I would stay here again.
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- Official Description (provided by the hotel):
- Design & Lifestyle in front of the Matterhorn. ... more less
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- Also Known As:
- Matterhorn Focus Hotel
- Matterhorn Focus Zermatt