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Hotel Matterhorn Focus
Ranked #5 of 109 Hotels in Zermatt
Certificate of Excellence
Suisse
Level Contributor
68 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great experience!”
Reviewed August 17, 2012

Went at this hotel for 3 days and enjoyed every moment. I highly recommend the place. Staff was great, breakfast excellent. The rooms are surprising and the view was breathtaking. The full glass wall was a great experience but no worries nobody can see you outside! Spa was also really nice and clean. The only bad points are : no restaurant in the hotel, no mini-bar or mini-fridge in the room. In my opinion staff should wear like an uniform and not casual clothes. Loved the "James Bond entrance" in the hotel.

Room Tip: The Pollux suite was a good experience with bathtub in the living-room.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evrard23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian N, Owner at Hotel Matterhorn Focus, responded to this review, August 30, 2012
Dear evrard23
Thank you very much for your lovely review. We are very pleased to hear that you enjoyed your time at the hotel Matterhorn Focus. It is always great to hear that the people liked our style, infrastructure and services. We will hand your feedback over to our team too. You'are right, we do not have minibars in the rooms. But for the next time, please let us know, then we can bring you a mini-fridge onto your room.
Thank you very much for being our guests and we would love to see you again at the FOCUS.
Kind regards and have a great spring time.

Chris & Sonja Noti
Hosts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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English first
Fairfield, California
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 13, 2012

We stayed two nights in the Matterhorn Suite - great view of the Matterhorn from our room and large balcony. Being a suite, it was very large with sitting area, large thin-screen TV, fireplace, bathtub and all the amenities you might expect. The Furri cable car passes right by the room, but we rode that and the large windows are totally reflective so you can't see in. The room and the entire hotel is very modern with exceptional design features that reflect the owner's care and attention to providing a wonderful place to stay in an amazing location. The breakfast/bar area was very comfortable and the included breakfast buffet was delicious and extensive. We met both Christian & Sonja who were both very nice and interested in our experience, but the staff was over the top helpful and polite - including a great recommendation for dinner at the Stockhorn. Would definitely stay at this incredibly unique and beautiful hotel again.

Room Tip: Didn't check out any of the regular rooms - but we would definitely select one of the suites aga...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review, August 15, 2012
Dear TA Member

Thank you so much for taking the time to share your experience. It was a great pleasure for us to be your host during this stay at the FOCUS.

We are very glad that you appreciated your stay and it is my pleasure to share your review with our team. To us there is hardly anything sweeter than a compliment for a job well done.

We will continue on that path and the FOCUS hopes to be on your list, if your travel plans should lead you back to Zermatt.

In the interim, stay well and enjoy the summer.

Yours sincerely

Chris & Sonja Noti
Hosts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2012

We stayed 4 fours nights in this amazing hotel in August 2012.
This is a 4-year old, modern and relatively small boutique hotel.
The design of the hotel is modern and beautiful, from the general architecture to every piece of custom-made furniture designed by artist Heinz Julen. Everything in this hotel is and looks special. Pay attention to all the amazing design, furniture and lighting details in this hotel!

The room we got was very clean, very spacious, with large windows spanning from ceiling to floor, a large balcony and a great view on the Zermatt valley. The lighting of the room is superb with beautiful lamps and electronic controls for most lights. There is even a light system underneath the bed - effect guaranteed!

The breakfast is very good and the owner of the hotel is always present at breakfast to greet you and make sure you get everything you need. The hotel team is very friendly and helpful and the service is good.

The hotel has a south-facing lounge terrace with a direct view on the Matterhorn.
The spa is excellent and includes a heated (around 33ºC) indoor pool and large outdoor jacuzzi (capacity for at least 8 people) that connect to each other, with a view on the Zermatt valley and surrounding mountain peaks. You swim from the indoor pool into the outdoor jacuzzi to enjoy the views and the fresh air. Quite sensational. Again, amazing furniture design around the pool! If you want to be mostly alone in the spa or in the pool, choose to go after 7pm and you will feel at home by your own pool.

The hotel is uphill from Zermatt center, about 10mns walk, right next to the Matterhorn Glacier Paradise Gondola and to the start of various hiking trails.
The hotel does not have a restaurant, so you have to go out every evening; maybe the only minus point in this hotel; but the hotel would have to be bigger to support a restaurant facility so they are probably right not to have one.

All in all an amazing experience and an excellent value for money in Zermatt.
We hope to be back to this hotel.

Room Tip: Rooms facing Zermatt valley (and not Matterhorn) are great and the night view is much better.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernardo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian N, Inhaber at Hotel Matterhorn Focus, responded to this review, August 11, 2012
Dear Bernardo

Thank you for taking the time to let us know your experiences. Thanks a lot for the good feedback and the great compliments. We are very pleased that you have spent a great time in Zermatt and enjoyed your stay with us at the FOCUS. It would be a great pleasure to welcome you again soon as our guests.
Best regards from the Matterhorn village to Lissabon, Chris & Sonja Noti, hosts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nyon, Switzerland
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 26, 2012

This is a small boutique style hotel: very unique and very charming.
Location is a little away from the center, about 10 minutes walk. It is located on the hill, next to a funicular.
The entrance to the hotel is very unique - you have to walk thru a charming private tunnel to get in and out of the hotel.
The hotel has an excellent, will not be afraid to say it again excellent lay out, design, service, rooms, architecture, comfort ... all are superb!
This is not your traditional 5 star hotels with old fashion luxury. This is a Contemporary, modern hotel, with some minimalist touches and very clean and open layout and yet it is cozy.

Pay attention to the lightings all over the hotel... the chandeliers are made from the kitchen utensils, I posted some pictures. Take a look.

The main assets of this hotel are: the view to Matterhorn- right from your bedroom… open the drapes and wake up with that magnificent view.
The second favorite thing in this hotel is their outdoors pool/Jacuzzi- it is small and if you are lucky enough not to have other people there with you .. you will feel if you are at your summer house and lounging by YOUR pool… The pool is outdoors and since you are on the hills you feel surrounded by mountains and you have a very good privacy.

Rooms are very well designed.. they thought of every little thing that you might need during your stay.
Breakfast was good, we didn’t dine there.
Enjoy it!

Room Tip: my review is about the rooms in their new building - make sure you get the new renovated building...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kirka35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Focus-Zermatt, Inhaber at Hotel Matterhorn Focus, responded to this review, July 28, 2012
Dear guests

Thank you very much for your kind review about your stay in the FOCUS. We are very happy to see, that you have enjoyed your stay with us. Compliments for a job well done are always rewarding and motivate our team to go on their way to make our guest’s stay a memorable one.

We hope to be able to welcome you again at the FOCUS and send you our best regards.
Chris & Sonja Noti, Hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 21, 2012

We stayed 2 nights in july 2012. We stayed several times in the center of Zermatt but it could be very noisy till late. and this time we were looking for a quiet place to stay. We had a warm welcome. thanks to the lovely Christina but all the staff is very friendly and helpful. Service is great, Swiss hospitality tradition at is best.
This hotel has a perfect location for hiking and trails, 1mn walk from the Matterhorn cable car. There is a short 10 mn walk to the village center or 20 mn to the train station.There is a shuttle.
The design is very usual, far from the chalet's style, a stony and glass univers, that we fall in love with.
Our spacious luxury room had a balcony with a spectacular view of the Matterhorn.
Room was very clean, beds were really confortable and we enjoy the perfect silence of the place.
SPA, outside large jacuzzi et inside pool are terrific after a long trail. Breafast is generous and delicious.
This hotel is a "garni" which mean no restaurant, but there several nice places to eat very near. You can also order snacks till 12 am.
We had a wonderful time. Hotel Matterhorn Focus is our new favorite place in Zermatt and we will be back soon. We can highly recommend this hotel.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank veroniquesalha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Focus-Zermatt, Manager at Hotel Matterhorn Focus, responded to this review, July 26, 2012
Dear TA-Member

Thank you for taking the time to let us know your experiences. Thanks a lot for the good feedback and the great compliments. We are very pleased that you have spent a great time in Zermatt and enjoyed your stay with us in the FOCUS. It would be a great pleasure to welcome you again soon as our guests.
Best regards from the Matterhorn village,
Chris & Sonja Noti, hosts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 19, 2012

We stayed here for 3 nights in July 2012. Wished we could have stayed longer! Our room had a patio door which opened onto an uninterrupted view of the Matterhorn. The hotel lives up to its name! The facilities are perfect - very clean, spacious rooms, comfy beds, great showers. Our room had a beautiful kitchen and gardern area. Breakfast is among the best we have ever experienced and the staff are delightful. The location in Zermatt is perfect for walking and many other activities. The main station and Gornergratt Glacier trains are a short and pleasant walk fhrough the village and the Matterhorn Glacier Paradise Gondola is right next to the hotel.
There are great alpine walks from the various gondola stations. The Gornergratt Glacier is a must - perfect textbook glaciation. Rifelalp is a good place from which to walk as is Swarzee. We will most certainly stay in Hotel Matterhorn focus again. We had a wonderful time.

  • Stayed July 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geographyrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Focus-Zermatt, Manager at Hotel Matterhorn Focus, responded to this review, July 21, 2012
Dear guests
Thank you very much for your very lovely review. We are very pleased to hear that you enjoyed your time at the hotel Matterhorn Focus. It is always gret to hear that the people liked our style, infrastructure and services. We will hand your feedback over to our team. Thank you very much and we would love to see you again at the FOCUS.
Kind regards and have a good time.

Chris & Sonja Noti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley on Thames, UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 13, 2012

We stayed here for 10 days in June. We were initially confused about the hotel as there were pictures of a tunnel and some odd artefacts. We need not have worried. This is a great hotel run by a husband and wife team who truly care. The decor of the hotel is privded by a local artist, and it's unusual design is fantastic. The room we had included a balcony with an uninterrupted view of the Matterhorn. Next door, above the hotel entrance tunnel is the cable system called Matterhorn Express. Couldn't be more convenient. The short walk to the village is a daily delight. Finally the spa and pool are terrific, with jacuzzi bubbles in the pool where you sit to lay on a submerged rack. Needless to say we highly recommend this hotel

Room Tip: Direct view of Matterhon
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surrenden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Matterhorn Focus

Property: Hotel Matterhorn Focus
Address: Schluhmattstrasse 131, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Zermatt
#3 Luxury Hotel in Zermatt
#5 Spa Hotel in Zermatt
#5 Family Hotel in Zermatt
#7 Business Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Matterhorn Focus 4.5*
Number of rooms: 30
Official Description (provided by the hotel):
Design & Lifestyle in front of the Matterhorn. ... more   less 
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Also Known As:
Matterhorn Focus Hotel
Matterhorn Focus Zermatt

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