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“awful bed in an awful room”

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Hotel San Carlo Garni
Ranked #32 of 45 Hotels in Lugano
Reviewed July 9, 2013

First the good : very central location, free wifi, very sweet and helpful elderly gentleman on reception.
The bad: everything else, with special mention to the lack of comfort in the rooms, terrible beds and bed linen that must have been the cheapest possibly available 25 years ago.

The hotel would make a perfect prison, all it would need is biggest locks on the doors.

Room Tip: An upgrade is possible, by getting arrested and spending the night in police cells.
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  • Stayed: July 2013, traveled on business
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3  Thank Holte2840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 - 43 of 138 reviews

Reviewed May 18, 2013

We booked this hotel for the proximity to Lugano lake & Funicular station . During our 2 day stay we were provided excellent service & out of the way care in many small things like the right plug for the Laptop , complimentary tickets to swiss miniature , use of hotel kitchen & making arrangements for sight seeing . The owners are a caring lot ,will recommend stay at this hotel & would love to come back in future.

  • Stayed: May 2013, traveled with family
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Thank VIKAS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

Good, clean and friendly hotel, very situated right in the middle of the town centre and minutes from the waterfront. Rooms are nothing special but clean and adequately equiped. The staff were very friendly and very helpful which always makes a big difference. Some noise from the street below at night but have experienced far worse. Breakfast is a simple affair but does the job! Would go back, would recommend to friends/family.

  • Stayed: May 2013, traveled with family
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Thank Laura T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Forced, (bullied) into paying 100 euros for an old key that broke in my room door lock. Key broke with no obvious difficulties with lock. I was threatened with being charged for the room they offered me, as I could not gain access my room, the key it self , and the labour to fix the lock. We argued about this my entire 3 night stay. In the end, I paid 100 euros, only because my friend had booked the room, and they threatened that had her passport details. I was stressed with this, everyday of my stay in Lugano.

  • Stayed: April 2013, traveled with friends
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2  Thank kjaParis_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2013

It would have been useful to know that the hotel was near the funicular when we arrived at the train station, as the taxi was about CHF 18 and funicular around CHF 1! The hotel itself is quite basic, and the room was small, but adequate. Just outside is the top shopping street and the lakefront is nearby. Wi-Fi and a basic breakfast were included.

  • Stayed: April 2013, traveled as a couple
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Thank BKKMH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012

We spent 2 nights here and were very satisfied. Moderate price for expensive Lugano and a great location. Funicular to the train (1.10 CHF -must pay in CHF) only a short walk in pedestrian area which has many stores and restaurants. The lake promenade is one block away.
The entrance is narrow between store fronts and there is no lobby except the front desk.
Our room # 31 had a carved natural wood decor with large wardrobe closet. Room no smaller than most for a "garni" hotel. Very clean, of course. Super nice staff at front desk. Simple breakfast. We would return if in Lugano again.

Room Tip: Room 31 small but comfortable, no view except across the street.
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  • Stayed: October 2012, traveled as a couple
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3  Thank Goldig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

I recently stayed here (October 1-3, 2012) and was very happy with my room. I'm not sure why some reviews say the decor is outdated; room 43 had perfect Swiss decor. The room was large and fully equipped. The bathroom (and the entire room) was exceptionally clean. Having just arrived from Venice, Italy I found this hotel fantastic. Beppe and his wife were the perfect hosts, as were all staff we interacted with. Breakfast is standard European fare, perhaps chain hotels offer something more "western". (Croissants were excellent!). Would absolutely stay here again. Perfect, safe location for female travelers.

Room Tip: Room 43 was quiet, clean and included a small view of the lake.
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  • Stayed: October 2012, traveled with friends
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3  Thank PSIMKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel San Carlo Garni

Address: via Nassa 28, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #32 of 45 Hotels in Lugano
Price Range: $103 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel San Carlo Garni 2*
Number of rooms: 22
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