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“Disappointed” 2 of 5 stars
Review of Hotel Zurigo

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Hotel Zurigo
Ranked #38 of 45 Hotels in Lugano
Gudbjerg
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointed”
2 of 5 stars Reviewed August 17, 2014 via mobile

I think that you know the feeling.
In the evening the reception tells you one price - this price is actually confirmed by the poster in your room. The next morning you get the surprise. Did we forget to tell you about the surcharges + 40 Euro. And while checking out - well in advance of the official check-out time - the cleaning personel were immediately in the room while we were still checking it for the last time. Never - ever Hotel Zurigo again.

Stayed August 2014, traveled with family
Helpful?
1 Thank Ole J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    11
    40
    47
    6
    11
See reviews for
12
32
12
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 11, 2013

The hotel looks nice from outside, but from the moment you come in, you realize you’re in a 2-star hotel at best. No one at the front desk until you ring a bell and then you are asked to wait. Then you have to carry your bags to your room, down a dark corridor as the lights are motion-activated and turn on as you move through the hallway. The room is tiny, and the bathroom is even tinier. The room is so basic, you won’t want to stay for more than one night. Don’t look forward to breakfast, which is included in the rate. It is awful, just a few boiled eggs, canned fruit salad, and bad coffee. It is amazing how hotels like this remain in business.

  • Stayed September 2013, traveled solo
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Moto8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lugano hotels

Singapore, Singapore
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 8, 2013

Stayed for a week during December of 2009 on a business trip. The hotel has this homey feeling, the room is well kept. Located just in from of a bus interchange, less than 10 minute by cab from the train station.

Room Tip: As for a room facing the front yard.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank wanderfoolife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macungie, Pennsylvania, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 30, 2013

The wasn't the easiest place to get to from the train station but it was so close to a lot of great eating places and pedestrian walking and shopping areas. Just a short walk to the lake. Quite and clean, breakfast was average.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Sara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed August 26, 2013

The 3 best things about this hotel are its location, its location and its location (just few steps from Lugano's pedestrian streets). And also its underground parking. The rest is just OK and could offer more or better, given it isn't cheap. The things that would be candidate to be improved are the reception (a smile and a nice word never hurt), the room door's phonic isolation (you can't miss any word of anyone speaking in the corridor ... I assume they will also benefit from your in-room conversations!), the 80's furnished bathrooms and the breakfast (the room has no charm, tis noisy and the choice is limited). With few investments and just a little more friendly attitude, this place would be stunning. But the logic of profit is probably stronger there than the desire to please customers...

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank RichardL142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2013

in a very expensive city as Lugano a very clean, right in the center small hotel that can accommodate non spoiled visitors
No air-condition for humid and hot summer days
Best room the one with the balcony, minutes away from bus terminal the lake and central square
you won't see the staff very often so keep the key with you
Breakfast is very basic .Why don't you go to the opposite little coffee shop and have a corneto and a fantastic Caputchino
Knowing now
I would defiantly go back and spend my money wondering in the Morcote area

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank nikolakopoulos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 1, 2013

Good basic unfussy hotel in Central Lugano We used it as a central location to tour the Swiss and Italian lakes.Basic clean rooms,reasonable breakfast A hotel for real travelers and a short walk to centre of Lugano and lake

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank T0ny1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zurigo

Property: Hotel Zurigo
Address: corso Pestalozzi 13, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #38 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Number of rooms: 40
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Also Known As:
Zurigo Hotel Lugano

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