The 3 best things about this hotel are its location, its location and its location (just few steps from Lugano's pedestrian streets). And also its underground parking. The rest is just OK and could offer more or better, given it isn't cheap. The things that would be candidate to be improved are the reception (a smile and a nice word never hurt), the room door's phonic isolation (you can't miss any word of anyone speaking in the corridor ... I assume they will also benefit from your in-room conversations!), the 80's furnished bathrooms and the breakfast (the room has no charm, tis noisy and the choice is limited). With few investments and just a little more friendly attitude, this place would be stunning. But the logic of profit is probably stronger there than the desire to please customers...
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- Also Known As:
- Zurigo Hotel Lugano