We stayed 5 nights in March 2012. It was my husband, me, and our 3.5 year old, who slept in an inflatable bed that we brought for her.
The room was fine, and there was enough space for the extra child's bed... but not much more. The beds themselves were comfortable, with very clean sheets and blankets. There was also a small refrigerator in the room, which was full of stuff to buy, but we found room for our own drinks. With the window closed, we didn't notice the street noise.... and there was plenty since our room opened onto a busy street.
The bathroom had only a tiny shelf above the sink for personal items, which was not enough for us. But everything was clean, which is the most important element for me.
We parked our car in the hotel garage for 15 CHF per day. We had unlimited in/out, and did not need to interact with the staff at all for this, which was nice.
The staff was fine. We didn't ask for recommendations about Lugano, so I can't comment on that. But when we did interact during check-in and at breakfasts, I always got the impression that they were "cold". Not rude, just not "friendly".
The breakfast area had one child's high chair, which our daughter appreciated (she doesn't like sitting on her knees). The food was fine for breakfast. Only one cereal option, though. The croisants were good.
The location is great. Being across the street from the bus station gives you quick access to most of Lugano, and fast access to the center, the lake, and the conference center (Centro Congressi).
I would go back because it's a good, clean place. But It's certainly not luxury.
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- Also Known As:
- Zurigo Hotel Lugano