This budget hotel is in a very convenient location two blocks from Lake Lugano, and good value if you're on a budget. The room was a little strange, because despite being a couple, our room had a bunk bed (double on bottom and single on top). The shower was part of the room, not self-contained. And the toilet had a door, but it was more like a stall. But the room had all we needed, except for complimentary toiletries and a refrigerator. There is a Migros down the street, so we bought food there instead of buying the hotel's breakfast. Normally this would be an average 3-star rating, but the man at the check-in counter was so friendly and helpful, he gets a star of his own.
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