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“Perfect Location! Check with Hotel Directly for Special Offers” 5 of 5 stars
Review of Albergo Acquarello

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Albergo Acquarello
Ranked #33 of 45 Hotels in Lugano
New York
Level Contributor
205 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Perfect Location! Check with Hotel Directly for Special Offers”
5 of 5 stars Reviewed July 13, 2014

The last time I stayed in Lugano I regretted not being able to stay right in the center of town or close to the rail station. This time I chose this hotel for this reason and I was so glad I did!

It was pouring torrential rain the afternoon that I arrived and to be able to get on the Funicular at the train station and be dropped off right outside the hotel door was a Godsend! I am the type that likes to use my hotel room as a "base" to go back to frequently throughout the day so location is very important to me. This location allowed me to go on shopping sprees, go back to the hotel to drop my purchases and get changed for lunch or dinner. Go back out to dinner in fresh clothes and really enjoy the beautiful city that is Lugano. Being able to get to the train station so easily to catch a bus to Monte Bre or other attractions is a major plus.

I found that contacting the hotel directly gave me the best value. My price for my room was very reasonable and included breakfast vouchers, a gift certificate to some good local restaurants. It also included wifi which I am pretty sure is free for all guests but I am not 100% certain.

About rooms...there are different standards and types. Choose what is best for you but when you read other reviews be aware of this. It is possible some of the negative reviews were posted by people who may have been booked in a room by outside companies or tours and they may have not had control over the type of room. I had the Superior with Balcony. It was air conditioned and had a mini-fridge. It was perfect for me in every way and I loved the view from the balcony.

The staff is excellent. They answered several of my questions prior to my arrival with much detail and politeness.
There is also a bar with casual eating options right outside the hotel door. It allows you to eat or drink outdoors but with full covering so if it rains you will be protected.

Room Tip: Pay close attention to the hotel's website about the different types of rooms. The site is very...
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Helpful?
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
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    36
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santa Fe, NM
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 19, 2014

Cosy, central location, albeit smack against a funicular operating til midnight. Beds were comfortable, shower was good and breakfast was excellent. Decent price in expensive Lugano where the scenery is breathtaking.

Stayed June 2014, traveled with friends
Helpful?
Thank hikersbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 7, 2014

This hotel is situated very close to the centre of Lugano and a short walk to the stunning lake, where the views are spectacular, however, the hotel is right next to the cable car that runs from the lower part of the city to the upper part, in fact it is so close that I could virtually touch it as it passed by the window of my room, it is extremely noisy and rumbly, running all day from 05:20 until 23:50, if you want a good nights sleep then this is not the hotel for that, all other aspect of the hotel are ideal for a stay, it's just that cable car that runs every 5 or so minutes.

  • Stayed May 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 5, 2014

I have to admit that I only stayed here because, although the hotel has now changed names, I once worked here when it was the Albergo Cristallo, for a whole summer back in 1980, as a waiter and barman. The hotel was a lot livelier then, serving both lunch and dinner, as well as drinks to guests on the terrace. That terrace has now gone, or rather it has been swallowed up by the snack-bar next door, and there are no plants or flowers outside the hotel, which is a great pity.
The hotel itself is clean and the staff friendly, the rooms spacious, very clean and fitted out in a light and airy contemporary style, with quality Swiss fittings throughout. I had a cheaper room overlooking the funicular, but the sound of the railway docking and undocking has never bothered me, but then I had a whole summer to get used to it!
The hotel is at the very centre of the whole town, barely a minute away from the main squares, shopping streets and then on to the lakeside.

Room Tip: Avoid cheaper ones overlooking the funicular if you want to keep the windows open or don't like...
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  • Stayed June 2014, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank CelticBiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suwon, South Korea
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2014

We made a reservation for rooms on road because it could take some more hours to the destination. This hotel is located very close to the lower stop of cable car to Lugano railway station, and I could find many of commuters are using this railway. So, somewhat noisy and you can feel some trembling when the car go up and down. The area is, I felt, very center of old city and I could have a walk through allies and in some minutes got to Lugano lake. There were many restaurents around that area, even serve breakfast. It was good to stay this hotel one night but should be aware of the Lugano citta-stazione funicular running from early in the morning to late night.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SehyunC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KOS
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 23, 2014

the position of this hotel is the its main advantage. on the foot of the funicular.
rooms facing the funicular are noisy but we knew that beofre coming, they were clean, the pillows however had a strange size, and except from the duvet there were no upper sheets. The bathroom was the smallest we had ever seen. that was in the room number 306.
The personal were friendly and nice with us. The breakfast was great.
we would use aquarello again but in a different type of room

  • Stayed May 2014, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SOTIRIS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 7, 2014 via mobile

Some work are in process in the hotel so expect to have a loooot of noise (drill at 8:20 in the morning)

One iron for all the hotel...
You can hear everything from the other rooms.

Bottle of water only the first day, for the other days you have to pay 4CHF

During all my stay I was looking forward to leave this "hotel" it is the worst Hotel I never did

Stayed May 2014, traveled on business
Helpful?
Thank Johann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Albergo Acquarello

Property: Albergo Acquarello
Address: Piazza Cioccaro 9, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Hotel Style:
Ranked #33 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Albergo Acquarello 3*
Number of rooms: 66
Official Description (provided by the hotel):
Benvenuti all'Acquarello Il nostro albergo e situato nel centro citta, sulla zona pedonale, a pochi passi dal Lago di Lugano, nelle vicinanze del Palazzo dei Congressi, del Casino di Lugano, del Padiglione Conza (centro esposizioni) e della stazione FFS. Il nostro albergo a conduzione familiare e la sosta di chi certa un alloggio economico ed elegante. Hotel Acquarello (Ex Cristallo) e stato recentemente rinnovato ed ora puo offrire ai suoi clienti, nel quadro della rinomata ospitalita svizzera, tutto il confort che si meritano. Tutte le aree pubbliche e le camere sono NON FUMATORI e gli animali non sono ammessi. ... more   less 
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Also Known As:
Albergo Acquarello Lugano
Albergo Acquarello Hotel Lugano

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