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“Bring your earplugs but leave your valuables at home”
Review of Hotel Besso Lugano

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Hotel Besso Lugano
Ranked #40 of 45 Hotels in Lugano
Strangnas, Sweden
Level 5 Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Bring your earplugs but leave your valuables at home”
Reviewed June 9, 2014

I really wish I could give this hotel a higher rating, because there's absolutely nothing wrong with the room itself. I really enjoyed the room. The minute I opened the door, I felt at home. The room was big enough to move around in, it was clean and "homey", and the bed was comfortable. The staff were all friendly and had a smile and a hello ready whenever I passed by the reception. It was also the cheapest hotel I could find in the Lugano area, although compared to other cities, it's still an expensive hotel.
It's very close to the train station, about a 5 minutes uphill walk, and in 10-15 minutes, you're in the center of Lugano on the other side of the tracks.

So why can't I give the hotel more than a 2? Well, first of all you're asked to leave your room key in a shelf in the lobby when you leave the hotel. It doesn't feel safe at all. I would have felt more comfortable to hand the key over to the receptionist. The room didn't have a safe, so I was left with having to take all my valuables with me as soon as I left the room.
Also, the hotel is placed in a very noisy neighborhood. I'm usually not easily disturbed by sound, but the sounds from outside were horrible. Traffic passing by, honking, shouting, motorcycles revving up the engine... Thankfully I had earplugs in my bag, otherwise I wouldn't have gotten any sleep at all. I also managed to end up in a room right next to the elevator, which sounded like a motorized lawn mower every time it went up or down.

I still think it is a good hotel, but be prepared for loud noise from the street (and from the elevator if you're unlucky) and don't leave anything in the room.

Room Tip: If you end up in a room right next to the elevator, it will sound like you have a motorized lawn mow...
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  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Kolkata (Calcutta), India
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 9, 2014

This is a budget, no-frills hotel. There is a good deal of street noise if you have a room facing the street. In summer, the rooms are rather warm. The drawbacks are balanced by the friendliness of the staff. There is a 24 h reception, manned by people always willing to help. The location just behing the rail station, is very convenient. A cable car service from the station takes you directly into the city.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1712JB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freiburg im Breisgau, Germany
Level 5 Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 27, 2013 via mobile

The hotel is located behind the railway station, close enough to go by foot even with heavy luggage. Because the city centre is easily reached from the railway station by a cable car service, the location is convenient in every respect. The rooms are simply satisfactory; it is hard to find in switzerland this standard at such a price in a place like Lugano.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 6 Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 29, 2013

the hotel is on a main road. which means noisy at night(especially motorbikes).
We HAD to leave the windows open cuz even tho it was mid hot-humid-July there was no AC in the room (pretty basic no?)
the staff is not friendly and they look tired of being there.... not worth the money spent

Room Tip: Don't go there......
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lugano hotels

Singapore, Singapore
Level 6 Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 23, 2013

We are a family of 4 members and had a memorable stay here. The location is great, barely a couple of minutes from the train station, which also has the cogwheel train to go to the city center. Breakfast in the morning was fairly good and the staff members were responsive and prompt. The only thing was it was fairly warm in those days of July and for each room, we had one small fan. That was not adequate. But for other seasons, that should not be an issue. Overall a comfortable and tidy place.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AyushBasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
2 reviews
Reviewed January 1, 2013

I have traveled the world and I must say that I am so impressed by gentlemen's attitude who run the hotel. Downsides - Everything in Switzerland is expensive and this hotel is not cheap. Rooms on the front side, facing the road is noisy and should be avoided. The carpets on the floor and staircase is worn out at places. Breakfast is standard with bread, eggs, cornflakes and fruits. Far from city centre but connected by Cogwheel and buses. Upsides - Near the main train station. Excellent staff and you can trust their words. Neat rooms with good toilets. Elevator to reach up to each floors.

Room Tip: Ask for rooms NOT facing the roads.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank SourabhKar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2012

We were pleasantly surprised by the fastidious room. There was a view of the lake, but the street noise was disconcerting. The bathroom shower head was strangely mounted at waist level, although we were able to hang it on the towel bar in order to shower. Also, there was no wash cloth and skimpy soap and shampoo packages. Location is very convenient to the train station and shopping, but a bit over priced compared to others in the area.

Room Tip: Ask for side opposite the street side
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldtraveler1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Besso Lugano

Property: Hotel Besso Lugano
Address: via Besso 24, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Free Parking
Hotel Style:
Ranked #40 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Besso Lugano 2*
Number of rooms: 34
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