I really wish I could give this hotel a higher rating, because there's absolutely nothing wrong with the room itself. I really enjoyed the room. The minute I opened the door, I felt at home. The room was big enough to move around in, it was clean and "homey", and the bed was comfortable. The staff were all friendly and had a smile and a hello ready whenever I passed by the reception. It was also the cheapest hotel I could find in the Lugano area, although compared to other cities, it's still an expensive hotel.
It's very close to the train station, about a 5 minutes uphill walk, and in 10-15 minutes, you're in the center of Lugano on the other side of the tracks.
So why can't I give the hotel more than a 2? Well, first of all you're asked to leave your room key in a shelf in the lobby when you leave the hotel. It doesn't feel safe at all. I would have felt more comfortable to hand the key over to the receptionist. The room didn't have a safe, so I was left with having to take all my valuables with me as soon as I left the room.
Also, the hotel is placed in a very noisy neighborhood. I'm usually not easily disturbed by sound, but the sounds from outside were horrible. Traffic passing by, honking, shouting, motorcycles revving up the engine... Thankfully I had earplugs in my bag, otherwise I wouldn't have gotten any sleep at all. I also managed to end up in a room right next to the elevator, which sounded like a motorized lawn mower every time it went up or down.
I still think it is a good hotel, but be prepared for loud noise from the street (and from the elevator if you're unlucky) and don't leave anything in the room.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Priceline, Travelocity, Cancelon and Hotwire so you can book your Hotel Besso Lugano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.