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“Great view from room & in the heart of the city” 4 of 5 stars
Review of Hotel Walter au Lac

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Hotel Walter au Lac
3.0 of 5 Hotel   |   Piazza Rezzonico 7, Lugano 6900, Switzerland   |  
Hotel amenities
Ranked #23 of 45 Hotels in Lugano
Bangkok, Thailand
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great view from room & in the heart of the city”
4 of 5 stars Reviewed July 18, 2014 via mobile

This is our 2nd time here because of (i) room with lake view (ii) Coop and Nassa wealking street is at the back of the hotel, Piezza Reconzino (ii) 2 boat piers in front.

Do not expect a cozy room, just a clean standard room with air-con, electric kettle for hot water, fridge and window or balcony facing the lake; good brakfast with boiled eggs, other types of eggs (fried, ommlette) have to pay extra.

  • Stayed July 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank OpaVaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, July 21, 2014
Dear guest,

Thank you for your good review. We are happy to hear that you are for the 2nd time guest in our house.
This winter we renewed all the rooms on the 1st and 2nd floor; next winter we will renew the rooms on the 3rd floor. This room are the category “executive” and are modern rooms.
We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Dubai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

Perfect location perfect view from the balcony. I would stay there again. Its next to boat location city centre square and is of better price compared to others. Clean rooms and great views The staff is also very nice the breakfast great. There is a jacuzzi on roof but was on maintenance when we went

  • Stayed June 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Amiraam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 8, 2014

The view from room to the lake was really magnificent. The room was quite small, but otherwise OK. Breakfast was quite basic, but nothing to complain for. Wifi worked decently for the most of the time.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jussi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, May 12, 2014
Dear guest
Thank you for your recension. We have different room types.If you desire a bigger room, please ask the next time for an executive room.
We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs.

As drinks we offer: coffee (espresso, american coffee, cappuccino), hot and cold milk, hot and cold chocolate, hot and cold ovomaltine, black tea, green tea, different herbal teas,
4 different types of juice.

Please let us know, what else you desire, we will try to serve it at your next visit, thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
107 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed May 5, 2014

We were in room 47 which was right in the centre above the main entrance to the hotel and has the most amazing view of the lake and surrounds. Our room was clean and tidy. The bathroom was new, lovely hot shower and amenities provided. Breakfast was on the first floor, with plenty of choices. Location was perfect. Would stay again!

Room Tip: Try for a lake view with a balcony.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Lioness64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, May 12, 2014
Dear guest, thank you for your recension. We are happy that you enjoyed your stay in our house.
We look forward to your next visit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
135 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed April 8, 2014 via mobile

The hotel needs to renovate their rooms badly.....
Old furniture that has seen better days......
Weak hot water.......
Noisy.......
Was woken up at 5 am
The breakfast is not fulfilling nor rich with choices.
I'm disappointed and I won't go back

Stayed April 2014, traveled on business
Helpful?
2 Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, April 11, 2014
Dear Guest,

this winter we renewed all the rooms on the second floor: now they are very modern!
This time you stayed in a classic room, for the next occasion you can ask us the executive rooms-they are a little bite more expensive- but surely they will meet your needs.
Our hotel is situated in the city centre, near the pedestrian area and the shopping centre, just facing the lake: sometimes it could be noisy, but it is enough to close the window (anti noisy) and you can sleep really well.
We serve Continental breakfast with cold buffet at will, with cold meats and cheese, 10 different types of bread, homemade jam, fruit, fresh fruit salad, cereals, yoghurt, hard-boiled and soft-boiled eggs.
As drinks we offer: coffee (espresso, american coffee, cappuccino), hot and cold milk, hot and cold chocolate, hot and cold ovomaltine, black tea, green tea, different herbal teas, 4 different types of juice.
We don’t consider this a poor breakfast. Please let us know, what else is missing, we will try to serve it at your next visit, thank you.
Hope seeing you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bologna, Italy
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 15, 2013

Cosy hotel, with great view on the lake. Pleasant service, clean rooms. Extremely good location, close to the city center. Reccomended.
Only little problem is the noise from the street at night. But you can bear with it.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank luigi_alberto_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Manager at Hotel Walter au Lac, responded to this review, December 19, 2013
Dear guest. Thank you for your praise. We are happy that you fully enjoyed your stay in our Walter au Lac in Lugano. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 14, 2013

The Hotel Walter a Lac is very pleasant. This hotel is refurbished turn of the century resort hotel and that history is tastefully on display. This hotel has a sense of place, it is not another faceless chain hotel. We were with a group of friends and had three rooms in total. All of the rooms were slightly different but of similar quality. The rooms are a bit tight but tolerable. The staff at the hotel were exceptional. All of the staff went out of their way to be helpful. The breakfast was included and of good quality.

Room Tip: Make sure to get a lake view.
See more room tips
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jhh2ogeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this review, December 17, 2013
Dear guest,

It was a pleasure for us to read your review. We are always happy to know that people enjoy their stay at our hotel. We look forward to welcome you here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Walter au Lac

Property: Hotel Walter au Lac
Address: Piazza Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge
Hotel Style:
Ranked #23 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Walter au Lac 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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