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“Decent hotel in Lugano”

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Hotel Walter au Lac
Ranked #24 of 44 Hotels in Lugano
Reviewed April 22, 2013

Overall, a decent option. View is fantastic and so is the location.

Rooms and bathrooms are average size. our room had a balcony and the view of the lake is fantastic. Car park arrangement is available with Hotel International about 200 m away.

Thank kannagsg
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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101 - 107 of 302 reviews

Reviewed April 16, 2013 via mobile

One of the best mid priced hotels in Lugano, have stayed many times, recent refurb with new lift makes it clean and pleasant stay. The position had great views of the lake, road can be a bit noisy but all-in-all has to a safe bet. The only improvement would be the breakfast, has really not changed, could do with a not of an upgrade.

  • Stayed: April 2013
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1  Thank drtcoBov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this reviewResponded April 26, 2013

Dear Guest

Thank you very much for your visit. We are happy that you enjoyed your stay in our house. It will be helpful for us to know, what you want to change for the breakfast. We serve a rich cold buffet. We look forward to your next visit with your wishes for the breakfast.

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Reviewed April 13, 2013

Stayed at hotel for two nights in October with family and friends. The weather was perfect and the views of the lake were awesome. We had a balcony room. Enjoyed having a evening cocktail overlooking Lake Lugano and people watching. Breakfast was filling, the room was very clean, and the staff was very helpful.

Stayed: October 2012
1  Thank HudsonLN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this reviewResponded April 15, 2013

Dear guest. Thank you for your visit in our hotel. We are happy that you enjoyed your stay in our house. It is our wish that our guests feel as part of a big family. We hope to see you soon again.

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Reviewed April 12, 2013

This hotel is perfectly located on the lake-side in central Lugano. Our room had a balcony with view on the lake. Room extremely small. Small bathrooms with small bath. Must be designed for small people. Room was very warm so that we slept with balcony door open. (Air conditioning available)

Staff friendly, helpful and welcoming.

Breakfast was served in an airy breakfast room with a standard Swiss breakfast of fresh fruit, muesli, breads, jams, cold meats cheese etc.

Room Tip: All rooms have a lake view. No outside noise with doors/windows closed. Room 66 was extremely small.
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  • Stayed: April 2013, traveled with friends
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Thank Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this reviewResponded April 15, 2013

Dear Guest. Thank you for your visit in our hotel. We know, that our rooms are not so big, as in a modern hotel. Our hotel is in a old historic house and architecturally it was not possible to make bigger rooms but since 2012 we have a nice Junior Suite on the top floor.
We have a central heating and in the beginning of April we had a lot of complaints that the rooms were to cold. We are sorry, that you had to hot, but fortunately all our rooms as air conditioning.
We hope to see you soon again, perhaps in our Junior Suite?

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

  • Stayed: March 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Michael D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 15, 2013

Really friendly staff in a quiet but perfectly placed hotel, with rooms, some with balcony, overlooking the lake. Tea and coffee facilities in the room, and great views of the lake and mountains. excellent breakfast, and it felt like a family run hotel, with all staff looking happy to be there too. well placed for anything you want to do in Lugano, including the station to get to other places. The Swiss Railway system is just incredible - if it says it runs, it does - and on time - and on the platform notified on the timetable.
would definitely stay here again.
free wifi too.

Room Tip: if you can get one with a balcony, it is lovely to be able to sit outside and watch the world go by...
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  • Stayed: March 2013, traveled with friends
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1  Thank ukcamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
walteraulac, Direttore at Hotel Walter au Lac, responded to this reviewResponded March 17, 2013

Dear guest. Thank you for your visit in our hotel. We are happy that you enjoyed your stay in our house. It is our wish that our guests feel as part of a big family. We hope to see you soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

I am staying in this hotel regularly since last over 20 years. A wonderful place to stay if you want to enjoy natural beauty of switzerland right from your bed.

At a very convenient location, just 2-3 minutes walk from the funnicular which take you to the main station. Although property is very old but they maintain it to properly to give you a feeling of staying in a old english home. Breakfast is just basic and only cold stuffs. But the hotel staffs are very friendly.

  • Stayed: June 2012, traveled on business
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Thank foodlover61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Walter au Lac

Address: piazza Riziero Rezzonico 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge
Hotel Style:
Ranked #24 of 44 Hotels in Lugano
Price Range: $157 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Walter au Lac 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Walter Au Lac Lugano
Walter Au Lac Hotel

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