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“Great location but expensive” 3 of 5 stars
Review of Hotel Nassa Garni

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Hotel Nassa Garni
Ranked #38 of 45 Hotels in Lugano
Weston super Mare, United Kingdom
Level Contributor
115 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Great location but expensive”
3 of 5 stars Reviewed September 5, 2012

This hotel is very close to the centre of Lugano and many rooms have a small balcony with a view over the small square to the lake and mountains beyond. The reception is small and the staff are efficient. The decor throughout the hotel is dated and it is in need of updating (there are some awful paintings hanging in the corridors, some unframed). However the rooms are clean and comfortable. The breakfast room is adequate, there is car parking but needs to be booked in advance, the only mini bar is in the reception. I did not try the internet nor the air conditioning (free-standing units). Lugano generally is an expensive place to visit and this hotel definitely reflects this - you could get a decent 4* room in central London or NY for less than I paid for this one.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank aintynice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    7
    24
    12
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 2, 2012

The hotel promised air conditioning and free wireless internet, with your own computer. The air conditioner was a stand alone unit in the room and made so much noise we could not have it on at night. It was VERY hot and with the window open we could not sleep for the traffic noise. Also the air con did not cool the room below 27C, so was obviously not working properly.

When asked about changing the air con unit the staff said that all units were the same. The promised free internet connection was not working 'at the moment' but we were told we could purchase a pre paid connection! Rooms were definitely over priced. The small fridge did not work.

The hotel was very central with a nice view of the lake form the front rooms, and the young woman serving the breakfast was charming. Other staff were not so helpful.

Better places to stay!

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Meriki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lugano hotels

Chicago, Illinois
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed May 10, 2012

Expats from Geneva arrived for a weekend visit in May. We had our teenage daughter and small dog with us. The triple room, 306, had a spectacular view, we sat out with a glass of wine for hours. The room was truly triple, with nice empty fridge which we stocked from Coop City up the street, 5 minutes. The bathroom as a very nice size, all very clean. In the room was large built in storage, two very nice recliners, table and chairs on balcony. There was an individual air conditioner in room that we didn't need. Wireless Internet worked great though once we had log in and reuse a different code. Outside our room was a simple but nice sitting area with large flat screen TV, massage chair, free ice machine. On same floor was where breakfast was served by a friendly lady that brought you coffee or tea. Breakfast was very Swiss and simple. Some cold meats, cheese, bread, hard boiled eggs, juice, milk, and cereal. The location of this hotel is what makes it. Right across from the lake in old town with restaurants within minutes and shopping. The boats for the lake across and just down a couple of minutes. If you arrive by train take the funicular down, the head at a diagonal to your right towards lake. This is not a fancy place but staff were pleasant, helpful, spoke English. Additional charge for pets.

Room Tip: I suspect your experience here will depend on room. No view would be no good. Also hotel was pretty...
See more room tips
  • Stayed May 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 14, 2011

We stayed at Hotel Nassa for one night on September 03rd 2011. The hotel has agood location and a nice view of the lake if the room has that view. We were promised an internet connection: this proved to be false. Usually Swiss hotels are very correct: this was not the case with the Nassa! There were no amenities in the room: no tissues, small soaps. The cleanliness was basic. It was acceptable but so over-valued for 260 Swiss Francs a night for a double room ($ 325). This proved to be our least desirable hotel while traveling across Switzerland.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
4 Thank Nabil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed September 18, 2009

We stayed here for 2 nights.
Given the price, we were expecting something nicer. Although we had a nice balcony with a lake view, the place was poorely kept. Its a pitty because there is great potential. Our balcony was more like a terrasse, and rather than having some flowers or arranging it nicely, it was completely bare except for 2 plastic chairs.
The room was average but carpet was stained and we just hoped for more.

  • Stayed August 2009, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank la_traveleuze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 7, 2009

we staied there 1 night - location is great, you can walk to/from the train station, great lake view, close to everything.

  • Stayed May 2009, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank LoraTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 7, 2008

a room with a view of paradise. a small but comfortable room, helpfull staff and nice breakfast. location is very good and prices are good. clean hotel, the only thing is they have no refregarator in the room. stayed there 10 days and it was lovely.

  • Liked — the view
  • Disliked — needs a refregaretor in room
  • Stayed October 2005, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank anna73Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Nassa Garni

Property: Hotel Nassa Garni
Address: via Nassa 60/62, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Casino and Gambling Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #38 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Nassa Garni 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Nassa Garni Hotel

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