If anyone is planning to visit Lugano, Continental Parkhotel is an excellent location. The hotel has character and the room we stayed was very well situated with a stunning view of the lake. Very friendly and polite staff. We were lucky to be upgraded. I will stay again if I go back to Lugano.
This hotel has a great location. Parking right in the front of the hotel and at the back too. Thanks to the reception for an upgrade to superior room, lake view was stunning. Despite the fact that the train station is very close noise was not an issue thanks to new (and efficient) windows. Room was clean. Mattress needs replacement. Breakfast was a disappointment. No fruit and no vegetables whatsoever. Both times we came there were just eggs' left overs. The reception staff was very kind to lend us a socket connector (the Italian sockets are narrow). The weather and the view made up for those small things.
Really like the hotel. Had an upgrade to superior room, lake view was stunning, spacious and clean, comfy bed! Breakfast is good. Friendly staff.
Noise from the train could be an issue if you're not a deep sleeper. But we were fine.
The hotel is perched on the slope of the hill above the city center, so there must be a lovely view from the top floor rooms. However, the proximity of the railway tracks and the station slightly undermines the location and the atmosphere. We preferred to stay in the room #49, overlooking the garden which is really wonderful and gives you an impression of staying at a villa, rather than in a city hotel.
There is a small parking at the main entrance and a bigger parking lot further on. Next to the stairs of the main entrance there is extra entrance with flat floor and direct access to the elevator, which is very convenient for travelers with heavy luggage. The reception area is spacious, bright and charming in old-fashioned style. Although the hotel has seen more than 100 years of history, the premises are in perfect condition. Obviously, the owners carried out extensive renovation quite recently. At least our room was spotlessly clean and completely refurbished. The only negative aspect was that it got quite chilly by the evening.
The staff at the reception was amazingly helpful and friendly. They were kind enough to lend us a portable heater and a kettle. Beside that they provided us information on the local sights.
Both nights we dined at the restaurant and were quite satisfied with service and food. It was not exceptional, but better and safer than in a random venue downtown.
The total bill amounted to 658 CHF (248 CHF per room per night plus food).
We stayed here for 2 nights. Thanks to the reception for an upgrade room. Room was spacious and large bathroom with jacuzzi. Conviniently located near a train station. Beautiful lake view from our room balcony.