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“Not bad but could be better”

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Hotel Pestalozzi Lugano
Ranked #14 of 45 Hotels in Lugano
Certificate of Excellence
Orebro, Sweden
Level Contributor
394 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Not bad but could be better”
3 of 5 bubbles Reviewed April 3, 2012

The hotel itself is nicely situated close to most things you might need within walking distance.
The staff at the reception is very nice and also German or English speaking which is not all that common in Lugano and the Canton Ticino wher Italian is the going language.
The rates are acceptable but I was unfortunate to receive a room which was almost standing room only, a bed a small bathroom and that was just about it.
The restaurant connected to the Hotel does not serve alcohol apart from non-alcoholic beer. However if you do not care about that it would be of no concern.
The parking is a bit tricky as there are onle about three spaces outside the entrance and apart from that you have to park at the public parking across the street, connected to the Casino where you can loose as much money as you care for.
All in all the hotel is OK except for the parking problem.
The very nice staff at the reception made all the difference and they found me parking right outside. Parking in Lugano is otherwise a great problem if you do not know your way around.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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321 reviews from our community

Traveler rating
    91
    153
    61
    10
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
genève
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 28, 2012

We were in Lugano for a short week-end. We were really surprised of the quality of the hotel for the price we paid. The location of the hotel is just the best you can have in Lugano, right in the middle of the city, 100m away from the lake. We could see the lake from our room.

We had a room with WC and shower on the floor because it was the last one available but it wasn't an issue since everything was very clean.

The hotel was also pretty quiet during the night. The staff was very friendly and helpful and spoke at least 4 languages (FR/ENG/GER/IT).

Last but not least, the price included the breakfast which was a big buffet, just great !


Final word : Don't expect a luxury hotel, but for a 2 stars hotel it's a great one !

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hamadryade10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 6, 2012

Me and my family stayed one night at the hotel during December vacations. We had two rooms, one double and another triple. The location is really excellent, near the shopping area and 100 meters from the lake. The people in the hotel are very nice and professional. Breakfast was included but with a limited choice of food. Two "negative notes" go to the parking space (not guaranteed by the hotel) and to the bed (!): not very comfortable, especially for the pillows (they were all the same) ... very hard to sleep on.

Room Tip: "Flair" rooms are better. They have a nice view on the lake.
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pierop_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth West Aus
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed August 21, 2011

Delightful staff, great service, everything done with a little panache but all in a very good budget price for Lugano. I had a single room with a balcony, air con, good shower, crisp sheets. I stayed 12 days. Front desk staff had answers to every question and were very helpful and most, like the delightful Manuella, had excellent English. It can get noisy in the street on Friday and Saturday nights, but just close the double glazed window and it all goes away. If you want eggs for breakfast, just ask and they add a couple of $ to your room tab.

Room Tip: Ask for a balcony, avoid the noisy street side if you stay on Friday or Saturday.
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  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Sebastian68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed June 8, 2011

Most of this hotel is a hostel, with common bathrooms, but the top floor has rooms with balconies and en suite bathrooms that are super at the price.

The room is not huge, but it is very clean. The balcony can fit up to 8 people - we tried it! A bit of a squish, but worth the view.

This is not a luxury hotel, but for the view, location and cleanliness - and service - it is wonderful value for the money.

If you ask well in advance, the hotel has one or two of their own parking spots in their street that you can pre-book.

Leaving your key in reception is a part of the fire safety routines of the hotel. Also, given the size of the keys, it is very practical! The reception is manned 24/7

Due to the hotel being the meeting place for the local AA, they do not serve alchohol in their restaurant, but they do have some wine that you can order and take to your room.

The location is overly excellent with only a 5-10 minute walk to the old center and to the ferry dock.

Some complain that the hotel is noisy. What do you expect being so close to EVERYTHING? If you stay in the top floor rooms, the noise is a bit lessened by the distance. There are also special blinds you can pull down to reduce the noise even more.

Room Tip: Get a top floor room with a balcony. Book early.
See more room tips
  • Stayed July 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank MariPottery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asiago, North of Italy
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed February 24, 2011

There is nothing that I really liked in this hotel, at the same time, there is nothing I really hated.
The rates are cheaper than other 3 star hotels in town, about 55 euros a night including breakfast, but rooms are tiny with furniture of the 60ies (a bit squalid, but I've seen worse). Besides the price, which was really affordable taking into consideration that in Switzerland prices are higher than in Italy, the other pro of this hotel was that it was located in the town centre, just opposite the Casino, so it's easy enough to walk to the shopping areas.
Breakfast was cheap and nasty, poor quality, but filling. You know, I had to spend 1 night only in Lugano, I was there to work so I didn't bother that much about the hotel. But I wouldn't pick it for my holidays.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TIME80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed January 4, 2011

This hotel is ideal for central 'Lugano trip
not modern and communal shower and toilet so not ideal for privacy.
No wifi in hotel nearest is by Lugano Lake or Pay 5chf for 30 mins
i would stay again but only if i had to nothing else
the fact of everyone walking around in communal corridors with nothing on to shower or toilet is not really my scene.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pestalozzi Lugano

Property: Hotel Pestalozzi Lugano
Address: Piazza Indipendenza 9 | 6901 Lugano, Lugano 6901, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Pestalozzi Lugano 2*
Number of rooms: 55
Official Description (provided by the hotel):
Enjoy your vacation at the Hotel Pestalozzi Lugano and forget about everyday life! In the centre - close to the Lake of Lugano - a world full of architecture, hospitality and holiday fun awaits you! Attractive rates - newly renovated rooms Enjoy the Lake and the city of Lugano first hand. The Hotel Pestalozzi Lugano is situated directly in the city centre and is open for you all year round. Over the past years the hotel was completely renovated with love for detail and architectural highlights. Choose your ideal accommodation among the categories Flair or Economy- for your vacation in Ticino or for a business trip to Lugano. ... more   less 
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Also Known As:
Pestalozzi Hotel Lugano

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