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All reviews lugano paradiso minute walk to the lake monte san salvatore breakfast buffet nice hotel standard room nice pool comfortable beds excellent stay swimming pool night stay view of the lake city centre train station accor switzerland motorway
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Reviewed September 5, 2018

Lucky for us we got another room with a view. The room was clean, the staff was lovely and the breakfast bar was great for us being on the go! We enjoyed the location to be able to walk at night and sit outside in the hot weather.

  • Stayed: August 2018, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Travelingbug29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Novotel Lugano Paradiso, responded to this reviewResponded September 7, 2018

Gentile Travelingbug29,
thank you for the nice review of our hotel.
We are glad that you enjoyed your stay and hope to welcome you again for one of your next trip to Switzerland and to Paradiso Lugano.
Sunny regards
Christian S.

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Reviewed August 26, 2018

We stayed for a night on the way to the Italian coast, and both Lugano and the hotel turned out to be really good choices for us. The hotel is just off the center, 2 mins walk to the lake and 10 mins to the center with many cute restaurants as well as shopping opportunities. Hotel is nearly priced and offers everything an overnight traveller might need (including a pleasant outdoor pool especially loved by kids)... Lugano with the lake is very cool and definitely worth a visit...

  • Stayed: August 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Ondrej B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Novotel Lugano Paradiso, responded to this reviewResponded August 27, 2018

Dear von Ondrej B.,

thank you for taking the time to share your compliments with us.

We were delighted to read you enjoyed the city of Lugano our Novotel and the central location of the hotel close to the beautiful lake.

Thank you again for your great review, we hope to have the pleasure of welcoming you back.

Kind regards
Christian S.

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Reviewed August 26, 2018

This hotel has a great location, very close to the lake. Parking underground for a charge.
I liked staying at this hotel with my family, the staff was helpful and friendly. The room was clean and nice. There are a few restaurants around the hotel.

The breakfast buffet was very small, that was my only complaint really about this hotel.

  • Stayed: August 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank ASRomar10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Novotel Lugano Paradiso, responded to this reviewResponded August 27, 2018

Gentile ASRomar10,

thank you for posting a review after your stay at Novotel Lugano Paradiso.

We are glad that you enjoyed the stay with us even if our breakfast buffet didn’t meet your expectations think that we really do not understand well as it is a very large hot and cold American buffet that we are offering reason why I will kindly ask you to contact me directly via Email to H6775-GM@accor.com so that we can improve and know witch thinks were missing in order to get even better than we are yet.

We hope to welcome you back to paradiso and to our hotel soon again.

Kind regards
Christian S.

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Reviewed August 22, 2018 via mobile

This is a lovely hotel with great staff who were all friendly and very helpful. The room was ideal and very quiet and we were only a minutes walk to the lake and a nice stroll into the main part of Lugano. There is also free local public transport to get around easily via a pass that the hotel staff can arrange for you. Some good restaurants are nearby and things to do and so I loved my stay here and my son loved the stay too so made for a great holiday. Will stay again next time I am in Lugano and I will definitely return. Such a beautiful place.

Stayed: August 2018, traveled with family
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Novotel Lugano Paradiso, responded to this reviewResponded August 27, 2018

Dear Steve C.,

thank so much for your kind words and for your booking at Novotel Paradiso Lugano.

We appreciate your nice feedback that I will share with our team and we hope to welcome you back soon again to Paradiso Lugano as so as to our Hotel.

Kind regards & A presto!
Christian S.

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Reviewed August 21, 2018 via mobile

We just love this hotel. The staffs are friendly. The hotel room is beautiful as boutique hotel.. the location is also great.. we can just walk to city centre with fabulous view of the lake along side. I can say that this hotel serves the best breakfast and lots lots of choices. The pool is not too big but nice. They also provide table tennis nearby the pool. The restaurant looks so beautiful and nice too.. loving the bathroom amenities .. its a perfect stay for us in this beautiful city. We shall surely come back.

Stayed: August 2018, traveled with family
Thank Sofie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian S, General Manager at Novotel Lugano Paradiso, responded to this reviewResponded August 21, 2018

Gentile Sofie H.,

A beautiful review for the team and myself, we are glad that you appreciated your stay in our hotel and with us.

We hope to welcome you back for one of your next visit’s to Paradiso Lugano and to Novotel.

Wish you some nice Holiday’s
Best regards
Christian S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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