This is a 4 stars hotel before but it can't even meet the 2 stars standard. Unfriendly staff except the lady on the front desk. Disrespectful bartender and they return cash in swiss frank instead of EURO.
No concierge service at the front door, poor wifi signal at the most important spots, poor room service (iron, iron board..)
No complimentary water when you first check in, no tooth brush. And if you wish to buy, you must go down to the reception and get it from there.
At the breakfast, you should book first although you're a guest already. Plus, few options served, if you wish to have poached eggs, you are asked to cook it yourself.
This is a hotel where you are asked to do everything by yourself.
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