We stayed here for 2 nights. We booked about 30 mins before we arrived but everything was ready for our arrival. The staff were wonderful from the get go. We were addressed by our names by all the staff throughout our stay and the second morning the maitre'd even remembered our breakfast drinks order. We had our dinner in the hotel on our first night. The staff were amazing, very attentive and professional as you would expect from a 5* establishment, the food was wonderful ( and expensive!) and the crepe suzette which was cooked at our table was fantastic!
Our room was traditional 5* luxury with everything we could possibly need and we had wonderful views over the lake. Very glad we were in the older part of the building as the more modern side did not look at all attractive from the outside. Yes this is an "old" style hotel but that to us was all part if it's charm. We will definitely be returning to this hotel, as my husband says its like getting a hotel hug!
- Official Description (provided by the hotel):
- Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more less
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- Also Known As:
- Splendide Royal Hotel
- Splendide Royal Lugano