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“Perfect service”

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Hotel Splendide Royal
Ranked #3 of 45 Hotels in Lugano
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 14, 2013 via mobile

We've been there mid march. Everything was perfect, from the start to the end. The hotel offers a free shuttle from and to the railway station. The room was great and the breakfast excellent, the service one of the best we ever received.

  • Stayed: March 2013
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Thank OneAdvisedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 - 230 of 620 reviews

Reviewed April 9, 2013

If you like high ceilings and historical hotels, then you have found the place to stay at with a magnificent view on the lake. The high ceiling rooms and hotel, does offer spacious rooms that were partially renovated, whereby the bathrooms have obviously been refurbished, while keeping the room furniture to its historical standard and style, which is fine for those who enjoy history and cannot be bothered with having modern times looks in their hotel room. I admittedly enjoyed it, but would opt for a different location, if I was to go to Lugano again in the near future.

  • Stayed: May 2012, traveled on business
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2  Thank SHA12311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

We just love this hotel, the staff and the manager are so kind that it is difficult to believe on how they are willing to make our stay a dream in Lugano. Location is just perfect. When we arrived at the hotel, we got a room with lake view beautifully decorated including design sofas (Vico Magistretti) and a wonderful terrace. The manager has provided us a gift, chocolate, water and fruits.

  • Stayed: March 2013, traveled with family
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Thank LHWMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

If you want to have a home away from home...go to the Hotel Splendide Royal!
You lack nothing, the food is excellent and the staff competent :-)
I will come again and again....
The beds are very compfortable and the bathrooms are how a woman want it: good light, good stuff, enough room!

Room Tip: higher floors have a beautiful view over the town, lake and into the mountains. Maybe a non-smoker-r...
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  • Stayed: March 2013, traveled on business
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Thank rava007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

This more than 100 year old hotel is a lot of what you would expect of an old hotel. Time though seems to have left it behind. It is an old "Grand Hotel" vast empty spaces, high ceilings, old fashioned elegance. You can feel the glamour of old (very old) times.

The rooms are nice and were probably renovated not than long ago. The view of the lake is stunning. Staff is friendly some are very professional, some are not (the concierge trying to book a table within walking distance of the hotel at a restaurant which is in the process of beeing totally refurbished). Breakfast is plentyful and excellent, service in the breakfast room is superb.

Stayed: March 2013, traveled as a couple
1  Thank BRLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

I have stayed twice in this hotel. Both times on business trip.. The staff is extremely friendly and is well aware of the locality and the attractions it has to offer. The food choices are amazing and the chef's specialty cakes are definitely worth a visit to the restaurant if not to stay in the hotel.

Huge rooms, nice view of the lake and the elegant furnishing remind you of all the things that Switzerland is famous for. The staff also helps you book reservations in any other restaurant if you wish to do so, advises you on things to do while in Lugano and is accommodating of other requests as well.

Overall a brilliant place to stay even if it is on the costlier side.

Room Tip: Choose a room in the heritage wing facing lake and as high a floor as possible. This will give you n...
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  • Stayed: March 2013, traveled on business
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Thank kumar_amitesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

Just stayed unfortunately for only one night. This hotel Is wonderfully situated right on the lake. Shops, Restaurants and walks are all within minutes away.

We had a pleasant welcome. Our room was comfortable, large and very clean. Our bed was comfortable. Staff couldn't do enough for us. Breakfast was plentiful and varied.

The Bottegone Restaurant in the town centre is a favourite of ours.

Can't wait to return in the summer.

Fabulous Hotel.

Stayed: February 2013, traveled as a couple
Thank ShelleyKay39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Splendide Royal

Address: riva Antonio Caccia 7, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Lugano
#2 Business Hotel in Lugano
#3 Luxury Hotel in Lugano
#3 Romantic Hotel in Lugano
#4 Green Hotel in Lugano
Price Range: $295 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Splendide Royal 5*
Number of rooms: 93
Official Description (provided by the hotel):
Housed inside an iconic Belle Epoque palace, the Splendide Royal is a refined hotel with a familiar atmosphere where 19th Century's grace blends with international contemporary flair. A state-of-the-art personilized service is provided by well trained and skilled staff, who quietly ensures the guests a pampering of local experience, through courtesy, dedication and attention to detail. Its tradition of hospitality, attentions and fine dining is valued by royal families, celebrities and famous artists since its opening in 1887. ... more   less 
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Also Known As:
Splendide Royal Hotel
Splendide Royal Lugano

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