We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Hotels.com
ZenHotels.com
$511
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (727)
Filter reviews
727 results
Traveler rating
592
83
32
11
9
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
592
83
32
11
9
Show reviews that mention
All reviews clarins spa lake lugano piano player indoor pool garden room michelin star restaurant sun loungers old world charm wonderful view of the lake impeccable service arte tennis lido sauna mount
Selected filters
Filter
Updating list...
46 - 51 of 727 reviews
Reviewed October 21, 2019

We stayed there at the end of October for one night.

Having arrived there we were stunned how amazing this grand hotel looks with all the indigenous plants - a perfect composition.

The service generally speaking was impeccable. No matter which kind: at the reception, at the restaurant, housekeeping and so on. The staff was very friendly, warm and willing to give you a wonderful experience with no stones left unturned.

Because everything seemed to good to be true, we tried to find errors and negative points, but couldn't find any. Even all the fruits (on different levels and in the spa-zone) were immaculate.

If you are looking for a wonderful experience in a city, near to the lake, with beautiful plants, where you also have the possibility to unwind from the shackles of everyday life (sauna, bio-sauna, calidarium, Turkish bath, swimming pool, hydro pool & a private zone at the lake) with lots of space to move around - this building is huge -, then you have to make this experience yourself!

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
Thank krakev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 6, 2019

I do not know how you can top the sincere hospitality, astonishing detail to service, breathtaking view and warmth of this property! Every person you run into is adamant about making sure your experience is wonderful and it absolutely is! Plenty of storage, very elegant and comfortable rooms, delicious food, amazing piano bar with great drinks, magnificent breakfast! WOW!!! I dream of my next visit!

Room tip: Absolutely magnificent! Perfect view from everywhere!
Date of stay: October 2019
    • Location
    • Rooms
    • Service
1  Thank Candace K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2019 via mobile

We spent 3 nights here and it was wonderful in every way. The staff was very responsive and attentive. Housekeeping was impeccable for both morning and evening. Great restaurants as well. We really enjoyed the bar and piano player. Perfect location- easy walk to the lake and downtown.

Date of stay: September 2019
Trip type: Traveled as a couple
2  Thank Richard S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 10, 2019

Friendly reception and staff, nice room (our dog had also his own bed) , very good breakfast parking possibility was good we only had some difficulties to find the reception ( front and back entrance) when we arrived with our car ( this is the only room for improvement in this wonderfull hotel )

Room tip: room with view on the garden are quiet
Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Patbegood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 6, 2019

A beautiful hotel situated in beautiful surroundings.
Our suite was big and clean and boasted amazing views of the lake and mountains.
The breakfasts were fantastic every morning , the restaurants offered lovely food and we even had an afternoon tea which was of the highest quality.
But what made the hotel a real gem were all the staff. Friendly service from all and would go beyond to make the guests happy.
I would not hesitate to stay here again.

Room tip: A room with a balcony looking out to the lake and mountains are very special
Date of stay: August 2019
    • Location
    • Rooms
    • Service
1  Thank MakeMemories_22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews