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“Good Hotel but needs Air Conditioning”

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Suitenhotel Parco Paradiso
Ranked #17 of 45 Hotels in Lugano
Woking
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Hotel but needs Air Conditioning”
Reviewed September 3, 2012

We stayed at the Hotel as part of a swiss tour that included room and half board in August and found it to be manly positive. The hotel was comfortable, well presented and with friendly and helpful staff and the rooms were spacious and clean. The food as part of the deal was also very good with high quality four course dinners and a great selection of hot and cold food and drinks for breakfast. The hotel is also situated on the side of a hill and has a pleasant view of the lake from the pool and bar. The only real problem that we had which turned out to be fairly significant was the complete lack of air conditioning in any part of the hotel including the rooms. During our stay the temperature was around 36 degrees and after walking around lugano and up its peaks the hotel offered no respite when we returned for the day. Apart from that we enjoyed our stay and would recommend, although in a cooler season.

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
2 Thank NorthSouthReviewers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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390 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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Edinburgh, Scotland, United Kingdom
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 29, 2012

This is a nice hotel, located at the top of a hill overlooking the lake its hard to find a better location in Lugano, the hotel isn’t exactly modern but it has a real charm more Italian than Swiss.

My room had a lovely view over the lake and the room was clean and bright, there was no WIFI in the room but this gave me an excuse to go to the Havana bar for a drink and to do a few emails, breakfast was basic but relaxing siting on the terrace outside.

There was no air-conditioning so i can imagine it would be very hot in the height of summer, never the less well priced and very charming.

.

Room Tip: make sure you go off season until the aircon is available
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  • Stayed August 2012, traveled solo
    • Value
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Helpful?
Thank Mondomodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 16, 2012

I've enjoyed everything about this hotel: friendly staff, nice breakfast, sauna, location on the hill offering an amazing view over the city surrounding the lake. And of course, a visit to Havana Deck!

Room Tip: I believe there might be no A/C so you'd better check before you book a stay in summer.
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  • Stayed October 2011, traveled on business
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Da_rt_1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Zurich
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 29, 2012

Hotel is located away from town but across from a bus stop and small rail stop. We chose to walk to town often but you can get a day bus pass for about $5 each (24 hr pass). Hotel has a shuttle and will pick you up but it only runs certain hours . We had to take a taxi back to the train station for $25 so not good if you have to leave at 7am. Great breakfast included with our room. Nice room & great view.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MaryLakeZurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
82 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 27, 2012

The hotel was located in a very quiet part of town, across the road from a small railway station. It is a little hard to find at first and cost about CHF20 from the rail terminal.
** Tip - the hotel has a shuttle!!!! Ring from where ever you are and they will pick you up. **
Rooms were comfortable but could do with a bit of renovation. It was hot when we were there and the lack of air conditioning meant that we needed to keep the window open which meant security wasn't good. We decided to lock the window and opt for the fan. It was okay but not great.
Apart from that the hotel was lovely. Good facilities (including a great indoor pool area), quiet location and a great full breakfast.
The hotel is a short walk to the lake but a decent walk from the heart of Lugano. Probably not walking distance for the frail, elderly or those with young children.
The hotel (as most do in Europe) had free WIFI but it could only be accessed in the lobby which was a pit of a pain but the comfortable lounges meant it was manageable.
Staff were wonderful, treat people nicely and they'll respond well. They even organised a cab to the railway station on check out because their shuttle was already booked. Can't ask for more than that.
Overall we'd be happy to go back to this hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank David_Susie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 10, 2012

Lake view from the hotel is great. Staff pretty friendly and ready to advise on how to reach attractions (Lake Bellagio, Como etc).

Rooms are too old and does not have A/C, gets too hot with only fans.

Restaurant is good with very helpful staff.

  • Stayed July 2011, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sharif S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level 4 Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 23, 2012

I've stayed there for 3 nights on business. Had a suit on minus 2 level (no. 205) with own garden on the lake side- very spacious with a stunning view. Suit has a bedroom and separate leaving room, which could have extra two beds (hidden in a wall- great idea)- great option when you travel with a family. TV is in both rooms.
Nice and helpful stuff, GREAT breakfast- warm croissant, made-to-order eggs -yummy. Restaurant which serve Italian and Japanese cusine is great also for a diner, specially important as the hotel is a bit far from the city centre, so if tired at the end of the day and don't want to go for a long walk or take a taxi- this is a great option. Also, if you're a smoker- there is a great cigar bar (there is really A LOT OF SMOKE there, so hard to stay in when you're not).
There is no wifi in the rooms, but you can borrow a cable from reception and it's free. You can also use free wifi in the lobby as an option.
What is missing from my perspective is tea and coffee making facilities and a complimentary water in the room.
It was my first stay in this hotel as previously staying in Eden (better location). Must say, although Parco Paradiso is 4* and Eden 5*, I like Parco Paradiso MUCH better in general.

Room Tip: Take a Suit with a lake view. If you get it on -2- it will be with a garden (check my pictures) made...
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  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank KA_and_MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suitenhotel Parco Paradiso

Property: Suitenhotel Parco Paradiso
Address: via Marco da Carona 27 | 6900 Lugano Paradiso, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Lugano
#11 Luxury Hotel in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Suitenhotel Parco Paradiso 4*
Number of rooms: 65
Official Description (provided by the hotel):
Modern, Italian designer hotel with recreational facilities; overlooking lake from a serene hill; walking distance to the center. ... more   less 
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Also Known As:
Suitenhotel Parco Paradiso Lugano
Suitenhotel Parco Paradiso Hotel Lugano

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