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“Place to stay in Lugano”
Review of Hotel Admiral

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Hotel Admiral
Ranked #16 of 45 Hotels in Lugano
Reviewed July 9, 2014

Very good centrally located place to stay for visitors of the city, both businessmen and tourists. Friendly environment, caring personnel, two swimming pools and sauna. Comfortable bed and pillows, which ensures good rest. The only suggestion to improve is related to sound insulation of rooms - at times one could noise from neighboring room.This is worth taking into account during next repairs.

Room Tip: Use your own choice and judgement: take a look prior to checking in...
  • Stayed: June 2014, traveled on business
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1  Thank Burdenkov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 85 of 433 reviews

Reviewed July 4, 2014

We stayed one night. The hotel is not centrally located and the facilities are not impressive. The room was ok but the bathroom is in need of an upgrade. There was a window in the bathroom that opened to the neighbor's apartment and you could hear everyone talking. The shower walls were moldy. We had dinner at the hotel restaurant and it was quite good. Although the staff was not that friendly if you made an effort to speak Italian they would make an effort to help. I would recommend this hotel for a very short stay if no other choices were available.

  • Stayed: June 2014, traveled with friends
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1  Thank Maria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2014 via mobile

It is not centrally located but you know it before booking it. Eooms are ok, big enough, swimming pool as well ok, restaurant wasn't amazing we found better italian restaurants in downtown.

If you just go to sleep for a weekend and you get a discounted rate then it is ok.

  • Stayed: August 2013
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3  Thank I_tell_you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2014 via mobile

We arrived later to Lugano and needed a hotel . We happened upon the holiday inn... The young man who was on reception was very friendly and helpful. We were given a nice upgrade and the last room . The restaurant area while being tired had good food. All in all alittle pricey but had a carpark was clean and in a good area.

Stayed: June 2014, traveled as a couple
2  Thank Fleur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

There was one positive; it has friendly nice Italian staff. But that's it.

The place is expensive. It is way out of town. I booked it purely because it has a swimming pool. Which I was told would not be open. It does not have wi-fi in the room. Which was tiny.There was no view of the lake.

Do yourself a favour. get somewhere close to the centre of town. This is a 20 minute walk to the centre of town. The train station is definately a taxi ride.

  • Stayed: May 2014, traveled as a couple
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Thank Andrew764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

This hotel is located near down town Lugano and very convenience place to stay. It was little bit cost. Tow night stay for 599 euro. It was nice room and show room wall was glass. Internet was not wireless and pay 19,50 euro for 24hr and parking is under the hotel 10 euro /night. The breakfast come with it and they have bacon and egg like American style which we like it.

Room Tip: It is walking distance from downtown Lugano and lake is near there.
  • Stayed: June 2014, traveled with family
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1  Thank yummyRichmond_ky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2014 via mobile

A most ordinary hotel.

First, very few positives......
1. It's in the City Centre and almost next door to the convenient Bus Services.
2. Pleasant and courteous Front Office Staff

Negatives... so many.....

Ordinary Rooms, Very Ordinary Bathrooms. No vent in the bathrooms.
Lift seems to be of 1940s.
The Floor Passages look more of a hospital than a hotel.

Very Ordinary Breakfast and most uncourteus and unresponsive Restaurant staff. They behave as if they are doing a favour to the guests.

Room Service Staff are very rude and uncourteus. We are pure vegetarians from India and hence we were carrying some Indian Food with us on our 15 day vacation to Paris and Switzerland. So, we promptly called up the Room Service and requested them to send us 2 Empty Dinner Plates and Spoons. But the Gentleman who picked up the line was very rude and said that they don't do any charity and it will cost us 10 CHF if he has to come and give these to us and banged the phone.

There are better and courteous ways to say no to the guests but........
My advice to these staffs is that there Salaries are paid only from the Revenues which the hotel gets from it's guests and hence they should send these people for an HR Personality Development Training Programme.

Last but not the least, there is no Wi Fi in the rooms. Wi Fi is available only in the Lobby. So you have to come down every time you want to use the Internet which is very irritating....
Overall a very bad experience and I advise my friends to go there only if there is no other choice........

Stayed: May 2014, traveled as a couple
4  Thank goyalanup2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Admiral

Address: via Geretta 15 | Paradiso, Lugano 6900, Switzerland (Formerly Holiday Inn Lugano Centre)
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Lugano
Price Range: $131 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Admiral 4*
Number of rooms: 96
Official Description (provided by the hotel):
Hotel Admiral Lugano welcomes you to Ticino!The hotel is located in the residential area of Lugano Paradiso, a few steps from the lake shore and the city centre. Its proximity to the highway exit Lugano South (only 200 m.), Agno Airport and the Exhibition ground is an unquestionable plus.Situated just behind the hotel, the funicular of San Salvatore climbs upward to the summit allowing wonderful views over the landscape. A typical train slogs up Monte Generoso which is an ideal starting point for excursions at altitude. Monte Lema is perfect for skiers and Monte Tamaro houses an Adventure Park for reckless sportsmen.The neighbourhoods offer plenty of chances for amusement, such as the three Casinos of Lugano, Campione d Italia and Mendrisio, attached to the shopping centre Fox Town housing several outlets with over 250 famed brands (Adidas, Armani, Dior, Gucci, Nike...). Shopping buffs can satisfy their cravings strolling around Via Nassa.Hotel Admiral has 96 standard and superior rooms, family rooms and handicap rooms provided with air conditioning, Pay TV and FREE WI-FI in all the building. Guests can make the most of a gym, an indoor and an outdoor swimming pool on the panoramic terrace, a sauna and a solarium, as well as the Nelson Restaurant and the Admiral Bar. A well-equipped meeting room can accommodate up to 20 delegates. ... more   less 
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Also Known As:
Holiday Inn Lugano Centre Hotel Lugano
Lugano Holiday Inn

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