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“Extremely friendly staff” 5 of 5 stars
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
Farum, Denmark
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Extremely friendly staff”
5 of 5 stars Reviewed July 13, 2014

Hotel Lugano Dante Center was our ”home” for six days during our holiday in Switzerland. Every member of the staff was extremely friendly and helpful, making us feel very welcome. We had a large newly renovated room (306), which we can highly recommend. Comfortable bed and good sleep quality. Impressive selection at the breakfast buffet.

Despite its central location in Lugano, going by car is not a problem. An automatic underground garage is available and it only takes a few minutes to get the car when it is needed.

Room Tip: Choose one of the newly renovated rooms, eg. room 306
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank FLK_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarloFontana-GM, Direttore generale at Lugano Dante Center Swiss Quality Hotel, responded to this review, July 16, 2014
Dear FLK,

thank you very much for choosing Hotel Lugano Dante as your hotel in Lugano.
We are delighted to hear your nice words regarding the location, the comfort, the staff and the superb brakfast. I can reassure you that our team is putting all the best efforts in order to maintain this high standard and also trying to improve it.

We all hope to have the chance to welcome you again in Lugano

Our warmest regards.
Carlo Fontana, GM & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,659 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
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English first
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Hotel arranges room to your wishes if you fill the form before arrival. They send an SMS when room is ready and you may then check-in (a good feeling to know)...
A very rich breakfast buffet I think starts at 6:30... (there are even different kind of olives)
When arriving town - with train - just take the funicular and it will take you down to the hotel door...this is also helpful on return.
The town has perhaps 3 lovely small squares hotel is just at one if them...
Lovely smiling receptionists offering chocolates and bottled water at check-out...

Stayed July 2014, traveled with family
Helpful?
1 Thank Gokce O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 12, 2014

The hotel is located right at the foot of funicular that connects the main railway station with the old town in Lugano. No need for a taxi. When you arrive at the train station, hop on the funicular at the station and you will see the hotel when you step off the funicular. Lots of restaurants, shopping, sights, and boat cruises nearby.
We had originally booked two separate rooms for our family of 4 adults. When we checked in, we were assigned two rooms on separate floors. However, with our request to be on the same floor, we were kindly assigned not only two rooms on the same floor but also two connecting rooms - that was a great arrangement for our family for our 4-night stay. Excellent free and fast wifi service in both rooms, which we could access with all our devices. The comfort room was reasonably sized. The superior living room was a bit larger, but we did not find the extra space to be useful as a living area; it would have been better to have no wall separating the extra living area from the main room, so that you have one big room. The bathrooms were great - modern, spacious - the only suggestion is that the hotel provide shower gel. A really nice touch for those who have kids (or are kids at heart) is the yellow rubber ducky you can take back with you. Room cleaning service was consistently good. The hotel breakfast buffet was the best we experienced during our 3-week trip to Switzerland - lots of breads, vegetables, scrambled eggs, pastries, chocolate milk - with good service from the restaurant staff.. Staff at the reception area were always efficient. All in all, the Dante is a hotel we would recommend for the quality of its rooms, service, breakfast, value, and location.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank DodoTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2014

We arrived on the Bernina express and followed instructions to take the little funicular from the station that took 70 seconds and opened at the front door of the Dante! We could not have been welcomed more warmly offered optional rooms, indulged in the free tapas style buffet during happy hours with the purchase of a drink.
A very short walk to the lake or anywhere. Breakfast was a delight where you could make your own juices or just indulge in an endless choice of food. We were sorry we had not planned a longer stop and would without hesitation recommend it to friends and we WILL return

Room Tip: Ask for a description of the rooms and if there are upgrades available you can get a better deal IF...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern VA
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 7, 2014

We stayed at this hotel while in Lugano recently. What a great place! Very helpful staff, always thinking one step ahead of you. Beautiful public and private rooms. Regular rooms are traditionally "European small", but still comfortable and well-appointed. This hotel also a great location and a nice happy hour buffet, in addition to a huge breakfast selection. Highly recommend this for the people and the location.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank clubman64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

The hotel has a fantastic location in the centre of the old town in Lugano, a short walk from the shops, restaurants and lake. The funicular down from the train station to the town stops very close to the hotel. The staff are extremely friendly and helpful. The room was very comfortable and had a nice view of the square below and over the rooftops to the lake. Breakfast was excellent. The contents of the mini bar are complimentary (excluding alchohol). There were chocolates on the pillow. It was all lovely.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PamelaPlatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex UK
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 5, 2014

A year on from the last visit, I was even more impressed by the staff and families are clearly made welcome. The location at the foot of the town funicular, down from the railway station, but also in the middle of the maze of the main shopping streets is superb. The lake is also just a few minutes walk away.
I can't imagine staying anywhere else.

Room Tip: Overlook the square in front of the hotel.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank UKTravellerSussexUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Property: Lugano Dante Center Swiss Quality Hotel
Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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