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“Very guest oriented hotel - highly recommended!” 5 of 5 bubbles
Review of Lugano Dante Center Swiss Quality Hotel

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
Melbourne, Australia
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very guest oriented hotel - highly recommended!”
5 of 5 bubbles Reviewed September 27, 2013

Even before arriving at the hotel, the email communication was exceptional in the way of confirming bookings, offering choices for amenities (pillow choices etc) and welcoming mail. No other hotel has matched this hotel to ensure guest satisfaction. Excellent work!
The hotel is very conveniently situated at the foot of the funicular in a small square.
We found it to be ideally located for easy pedestrian access to both the old town and the lake. Staff here are friendly and accommodating. Staff member, Pietro assisted with a slightly later check out (re. Train departure) without hesitation and the thought to offer bottled water on our leaving was a kindly gesture though not needed. Isobel, in the bar was a delightful staff member who impressed with her food and drink service and general helpfulness. Both staff are worthy of mention in particular, as are the kitchen staff who provide an excellent breakfast with a very wide choice of food. The offer of an espresso or cappuccino at breakfast was greatly appreciated. All staff were courteous and helpful, and eager to greet and thank guests. Management and staff first rate.
It was a nice thought to see the staff identified by name on the computer screens for this makes for a more personal experience all round. Please add the lovely Isobel to staff photo library.
Our room, a junior suite, was spacious, comfortable and very well supplied with services unmatched by other hotels. Cleanliness was excellent. We asked for a quiet room, and we were situated looking on to a small courtyard. Quietness was further enhanced by the quietest air conditioning system we have encountered. Dining is better done elsewhere since the restaurant is essentially used for breakfast, but light meals of limited variety are available from the bar on some nights.
We could not have been happier with our choice of hotel. Highly recommended!

Room Tip: Ask for a quiet room if required.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank designmatters2me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,759 reviews from our community

Traveler rating
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    288
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
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English first
Harwich, Massachusetts
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

Traveling on a Swiss Pass, we chose hotels convenient to the rail stations. This was a wonderful choice, right at the bottom of the funicular from the station. We used their "birthday package" as we arrived on my birthday. Excellent deal with some extras. The Superior room was very clean and comfortable with a small sitting area as well as a king bed, quiet as well. Loved the temperature control (I think it was the only one out of the 5 hotels we stayed in). Those comforters they all have on the beds are usually too hot for me, but we could at least have a cool room. Breakfast offered an excellent choice of items and great coffee. Snacks and other extras are available in the lobby. Location is great, few minutes walk from the waterfront. Many good restaurants in area. Looking forward to returning in Lugano and this hotel. Did I say the personnel were wonderful? Can't do enough for you.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveldream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

We were touring on bicycles and stayed here 2 nights. The staff went out of their way to help us. They found places for our bicycles and didn't blink an eye when I said I were traveling on bikes. The hotel is located in the middle of the old town and is very convenient to stores. I loved the breakfast. There were eggs on their breakfast buffet (but if you wanted them done some particular way then it was extra). We liked the breakfast a lot. Great variety. Lovely meats.
Now this hotel does not have a restaurant which was disappointing, however, the staff recommended 2 excellent restaurants and gave us a map for getting to them so it was not a problem at all. The room was very small but it was clean and quiet. On the expensive side, but that's how it is in Lugano. I would love to go back again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Isabel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limburg, Belguim
1 review
4 of 5 bubbles Reviewed September 19, 2013

We chose this hotel for its excellent overall score on several booking sites and Trip Advisor. As a couple we opted for a upgraded comfort room with some extras. The room was relatively small, but very comfortable and quiet (with the windows closed). Personnel was very friendly and concerned for our well being. Breakfast is very ok; you will have a tough time thinking of something missing.
We also chose to use the parking facilities, which is pricy, but the upside is that you don't have troubles finding a spot near this car-free pedestrian zone. At first it's strange to surrender the car keys, but rest assured. The car is fully automatically 'filed' in a car warehouse and is not accessible for other guests.
We would certainly return, but the whole package seems a tad too expensive.
Nevertheless; you can't go wrong staying here.

Room Tip: If you like sleeping with the windows open, you should ask for a room on the north side of the build...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Erwin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 19, 2013

Very practical ( right on the funiculare that takes you directly to the train station).
Very accomodating with loads of treats ( at the reception and in the lounge, one can have goodies or a coffee or tea, which is very welcoming).
Rooms, quite nice, very clean (greatest plus) but small, maybe too small.
In the heart of Lugano, so wonderfully situated, just not on the lake but a 2 minute walk.
Staff very efficient and helpful.
Restaurant ( breakfast) needs some work to make it more appealing.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gigi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riyadh
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

elegant hotel... smal building in the center near the funklair ... clean rooms but tight a littel bit...the staff were very nice and helpfull.nice cold breakfast
the hotel in the middel of the market.. grocery shopes, botuqes and restorants and 2 minutes walk to the lake..

Room Tip: make sure to have a high floor room..street side
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EngEssam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alderney, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

My husband and I have just enjoyed a wonderful stay at this comfortable and welcoming hotel. Our room was extremely comfortable with everything we needed. All of the staff were extremely friendly, polite and helpful. Breakfasts were a real treat with a wonderful spread and the breakfast staff couldn't have been more helpful. Extended breakfast times also made for a much more relaxed breakfast experience. The hotel was clean and tidy and within a very handy reach of shops and restaurants.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Property: Lugano Dante Center Swiss Quality Hotel
Address: piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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