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“The happiest hotel I have stayed in”

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Lugano Dante Center Swiss Quality Hotel
Ranked #1 of 45 Hotels in Lugano
Certificate of Excellence
Reviewed February 7, 2013

This is the first time I have taken the trouble to write a hotel review, but I thought it worth sharing that this is the happiest hotel I have stayed in. I stayed for three days on business, encountering maybe twenty members of staff during my stay. And, absolutely without exception, they were happy and charming people. A remarkable atmosphere.
A couple of additional points : I asked for a quiet room, and that is exactly what I was given.
And the hotel is very well located.
I was thoroughly impressed.

  • Stayed: February 2013, traveled on business
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1  Thank 186338John_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 6, 2013

A perfect location for the city center. Easy access by rail and by car, hotel has its own garage, albeit it at 33 CHF per day extra charge. From the hotel all city center is within walking distance.
The staff are curteous and very willing to assist, The receptionists are at lease trilingual, so no difficulty if you speak English, Italian or German. The entrance hall is large with very comfortable lounge chairs and coffee tables for relaxing. Tea, coffee cookies and small pastry are availbe throughout the day in the lounge and tasty snacks in the evening. Breakfast is self-service with a large choice of tasty snacks. Scrambled eggs are availbe as a hot dish.
The comfort room is satisfactory for 1 person but too small and crowded for 2 people.

Room Tip: Comfort room for the single buisiness traveller staying 1-3 nights.
  • Stayed: February 2013, traveled with friends
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Thank andros T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

Definitely is one of the best hotels I experienced in Europe. Located near the entrance of downtown area, and convenient location for transport from the train station. Excellent service, beautiful rooms, nice people. Good food, possibility of wine tasting at the lobby , after all its a wonderful experience with the place and the people. The best is you customize your stay ahead of your arrival online , and find it the way you want. Perfect place for people demanding perfection.

Room Tip: Customize your stay online
  • Stayed: February 2013, traveled on business
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Thank Chakradhara Rao U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2013

For business travelers or tourists this hotel should be a top priority. It is located in the heart of the shopping areas yet only a few steps from the Funicolare (funicular railway) to the main Lugano train station. This hotel exhibits the highest quality in the room itself and in the lobby area, plus, the breakfast buffet is outstanding. Extremely friendly and attentive staff at every level. Although I was on business this time I would love to return on holiday to explore the city and surrounding area more.

  • Stayed: January 2013, traveled on business
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Thank rogerwms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarloFontana-GM, General Manager at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded March 29, 2013

Dear Guest,

we thank you for you nice feedback and are really glad you have appreciated our great location in the centre of the old town, in the lovely pedestrian area with tons of nice shops and boutiques.
Concering the breakfast buffet, it is considered by our guests one of our most appreciated services...we are really proud to have rocked it!
Your appreciations on the friendliness of our Staff and attention to details are more than welcome.

I hope to have the chance to host you for a "leisure" travel next time, making you discover the beauty of Lugano and its surroundings!

Sincerely,
Carlo Fontana, GM & Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2013

Outstanding facility. Excellent management, Excellent service. Great location. The Lugano Dante Center Hotel has real class. Excellent breakfast buffet, free minibar in room, free wifi, and even a nice touch of humor!

  • Stayed: January 2013, traveled on business
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Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2013

I stayed in what I suspect is one of the smallest singles in the Hotel Dante, but it still met every expectation. The entire property is wonderfully remodeled, and my room reflected this with comfortable bedding, and a very nice, modern bathroom (shower only). Wireless Internet. Arrived to find a smiling duck floating in the bathroom sink. Each day, a note asking how they could make my stay more pleasant. Pillow options delivered in advance, or immediately upon asking. One irritation, the range of temperatures available was only 20-22 C. I like it cold, so balanced the need to crack a window versus the pedestrian and scooter traffic noise that filtered up from below. Expansive and delicious breakfast. Excellent service at every turn. Hotel has a car lift, so you can park directly at the property. Great location in city center. I visited several other hotel properties. This hotel definitely earns its four stars.

Room Tip: I preferred the "single in a double" sized room, but even my single was very adequate.
  • Stayed: January 2013, traveled on business
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Thank freqtraveler86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

I travel a lot (!) and no hotel staff works harder to deliver service perfection to its clients than here. They go out of their way to achieve customer delight with every stay and the integrated website where you are given an account and can go to customize your stay (down to the room temperature you prefer upon arrival) is unparalleled.

  • Stayed: January 2013, traveled on business
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1  Thank Pacaurora1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lugano Dante Center Swiss Quality Hotel

Address: Piazza Cioccaro 5, Lugano 6900, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 45 Hotels in Lugano
Price Range: $225 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lugano Dante Center Swiss Quality Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
The Hotel Lugano Dante Center is located in the heart of Lugano within the city's financial and business district, in a fascinating pedestrian area rich in history, shops and urban lifestyle! Only 1 minute by funicular from main train station and 200 m from Lake Lugano. The hotel services include 83 rooms, an underground parking space, meeting rooms and more. ... more   less 
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