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All reviews hot chocolate train station rubber duck carrot juice great hotel breakfast buffet perfect location mini bar pedestrian zone little touches soft drinks funicular ride tea and coffee few steps reception area short walk to the lake would highly recommend this hotel
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Reviewed May 10, 2012

A nice clean hotel with a fantastic breakfast buffet in the Lugano Center. Wifi is a standard and the personnel make you feel home. The Lugano lake is a short walk.
It is like to be home. In the hall there is a complementary coffee machine.
It is a great place to spend few days as a holiday, for business or just for a short break,

Date of stay: May 2012
  • Trip type: Traveled on business
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Thank ajbhu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

One night here on a stopover - what a find! The staff couldn't have been more professional, welcoming or helpful. From the moment we arrived they made us feel totally welcome and relaxed. The breakfast is sumptuous and plentiful and the room was new, well thought out and extremely comfortable. When you stay at hotels that are renovating and upgrading, usually it's painful. Not the case with this one - you wouldn't have known the work was going on as it was so well managed for guests. The location is great: close proximity to lake, shops and restaurants. Highly recommended!

Date of stay: April 2012
  • Trip type: Traveled with friends
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1  Thank RobynFordyce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

Excellent location in the centre of Lugano! We travelled by train and took the 1 minute Funicular ride and arrived at the front door of a truly 4 star hotel!! After a long trip on the William Tell Express it was wonderful to be greeted by such a courteous staff and offered free tea and coffee. The room was compact and comfortable. Breakfast was just simply Huge!!! And was possibly the best while on a six week tour of Europe. Where in the world would you be having a melted thick hot Chocolate for breakfast (dark or white...)only in Switzerland !!!lFabulous.....

Date of stay: April 2012
2  Thank Linet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012 via mobile

Hotel is at very good location. Breakfests are really good. Staff is also very kind and amazing. They have garage for your car, it is CHF 33 per day.

Date of stay: April 2012
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Thank viddezman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

We were happy with the service of the hotel even before we arrived, as they allow us to choose, through an e-mail sent to us a day before the trip, many elements of our stay, from the kinds of pillows we wanted to what sort of beverages we would appreciate on our minibar. Getting there by car was trickier than what we expected, as our GPS didn't want to collaborate. Thankfully, we contacted them by phone and they directed us perfectly to their garage door. All employers were very friendly and helpful, the sweets at the reception are very appreciated and we also got bags with cookies on check-out, fantastic! The breakfast buffet options were really great (all sorts of cakes, freshly pressed orange juice and hot chocolate made on spot out of Toblerone!). We also appreciated the one page news they make available in several languages (with news that interest persons from that particular language/countries). The location is very good, cannot complain about anything. One of the best hotel experiences I ever had!

Date of stay: April 2012
  • Trip type: Traveled as a couple
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Thank Dindi_SE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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