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“Awful service”
Review of Hotel Ceresio

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Hotel Ceresio
Ranked #42 of 45 Hotels in Lugano
Lugano, Switzerland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Awful service”
Reviewed May 15, 2011

I spent two nights and the service was awful! People from the front desk were completely rude! Plus, there is no wi fi connection during the evening or night, the internet just works during the morning! Unbelievable!!!
Very poor breakfast!

Stayed April 2011, traveled on business
Helpful?
4 Thank PRC83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
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11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Coimbra, Portugal
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 26, 2011

They don't tell you anything when you check in and the charge you the max when you check out. If you ask for a reason they imediatly threat to call the police... Poor breakfast.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RuiAntonioS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lugano hotels

Bologna, Italy
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common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 27, 2009

They have a table with a min and a max fee for your staying. of course you will pay the max :(

They are nice and the rooms are ok

Stayed November 2009, traveled on business
Helpful?
2 Thank paolochan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ceresio

Property: Hotel Ceresio
Address: via Serafino Balestra 19, Lugano 6900, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lugano
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #42 of 45 Hotels in Lugano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ceresio 3*
Number of rooms: 50
Reservation Options:
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