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“Overpriced, horrible food, decent rooms”

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Berghotel Randolins
Ranked #20 of 33 Hotels in St. Moritz
Certificate of Excellence
Geneva, Switzerland
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Overpriced, horrible food, decent rooms”
Reviewed January 18, 2010

Due to a delay, we arrived later than expected at 21:00 and wanted to eat something. We were told that the transfer bus would not go into town for at least half an hour, but that we could eat something in the hotel 'restaurant'. It turned out to be a cold, overcooked, horrible buffet. The worst food ever, but we were hungry and decided to put up with it while the kitchen staff was already putting on their jackets, and hung around nervously waiting until we had finished and they could go home. Not a good start.

Front desk staff was knowledgeable but not very proactive. We would have to ask several questions and really 'pull' to get the information we wanted.

Luckily, the room was fine - nothing special, but it was cleaned every time we left and they always put a little chocolate on our pillows which was a nice gesture.

As it is quite far from town, they have a transfer bus for which you have to pay a small amount (I think 5chf pp) It works fine, and is cheaper than a taxi. The only downside was that we had to say in advance, what time we wanted to be picked up. They also have a complimentary transfer to and from the station, which was nice.

All in all, I have mixed feelings about this hotel. It was not exactly horrible, but not worth the 160chf / night either. Maybe this hotel is nicer in Summer, when you can actually use the outdoor pool and walk to town etc. For a skiing weekend however, I would not go there again.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
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1 Thank Dingdup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Geneva, Switzerland
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 23, 2008

Randolins Hotel sits in one of the most beautiful locations near St-Moritz. However, being 2km away from town, you will need a vehicle to get around. On the other hand, the Corviglia ski lift is just 500m away and you can pretty much ski right back to the hotel.

The hotel is made up of several buidings. We were in the main one, where the reception is. The rooms are very small and basic, but clean and functional. The decoration is very old fashioned and I had trouble believing the rooms were recently renovated... The interior designer they used has not evolved since the 70's!

Also, while the breakfast buffet is excellent, the atmosphere is that of a retirement home cafeteria. If you are less than 35 you will definitely feel out of place!

The first day we were told we would sit at the same table each morning. This turned out not to be the case, and we were even once sat on a table of 4 next to people who were already halfway through their meal. This was despite many tables being free!

On the bright side, the hotel recently build a beautiful wellness center! It has two saunas, indoor and outdoor whirlpools and the whole thing with a view on some tuly amazing mountains!! It was heavenly to go here after skiing each day.

I have to say though, if I had to do the trip again, I would probably not stay here. Personally, I found the Silvaplana/Corvatsch area much nicer (for skiing too).

Stayed January 2008
Helpful?
1 Thank alpanian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuttgart
1 review
Reviewed August 13, 2007

Wonderful position on Suvretta hill above St. Moritz. Nice rooms, new built wellness-oasis with incredible view on the valley. Decent food, quiet place. I've found again new power for my life!

  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
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Thank pizmargna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Berghotel Randolins

Property: Berghotel Randolins
Address: Curtins, Via 2, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in St. Moritz
#10 Ski-In / Ski-Out Hotel in St. Moritz
#13 Spa Hotel in St. Moritz
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Berghotel Randolins 3*
Number of rooms: 65
Official Description (provided by the hotel):
Situated high above St. Moritz on the famous Suvretta hillside, the Berghotel Randolins can be found right at the ski slopes and hiking trails. It features a wellness area with panoramic views. The outdoor hot tub offers superb views of the Piz Corvatsch mountain. There is also a Finnish sauna offering great views of lake Champfer, a Bio sauna, and a fitness room. Massages are available on request. All guest rooms in the Berghotel Randolins are comfortably furnished and some of them boast a balcony with superb views over the mountains and the lakes. The kitchen team will spoil you with tasty regional specialities. Buffet breakfast is included every morning. Upon prior reservation, a free pick-up service is available from St. Moritz Train Station. For stays of 2 nights or more, in summer the use of all regional buses and cable cars is included in the price and in winter, ski passes are available at discounted rates at the hotel. ... more   less 
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Also Known As:
Randolins Hotel St Moritz

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