Our family of four stayed here from 18 to 26 December 2011.
We travelled to St Moritz on the wonderful Glacier Express to reach Club Med in the early evening. Check-in was fairly quick and our rooms fine although both had single beds.
Getting our skis and equipment was quite chaotic with so many people in small spaces but the staff did their best to assist. A few well placed signs would have helped a lot eg no 1: check the size of your foot, no 2: try on ski shoes, no 3: collect poles, no 4: have skis adjusted, no 5 put all your stuff on the shelf at your room number etc. Allow at least an hour for a family of four.
Some of the arrangements were quite confusing so first timers be ware - some people got told to take a better category of ski which ended up costing them substantially more yet they had no idea of the difference, benefits or cost implications. We did not have any real problems and were pleased to be able to rent helmets as well.
Next we proceeded to dinner and were a bit shell shocked by the number of people and that we could find nowhere to sit. It was madly busy and unfortunately not a great first impression but we were quickly helped to find a table in the adjacent restaurant. This meant we had to walk around into the bigger restaurant to fetch food from the buffet where the was a fair amount of jostling or queuing at times. We ate in the smaller restaurant where you had to reserve a table one night but it was still a bufffet set up but just with fewer people, we didn't bother again.
Our attemp at skiing was cut short by our total inexperience and struggle to follow the French speaking instructor who himself struggled to explain what we had to do in English. This combined with a shoulder injury that flared up during the lessons and which then needed doctors attention the next day, meant we decided to stop the ski lessons. In stead we joined the organised walks which we loved and was made so enjoyable by the excellent guides Werner and Didier. We walked on top of a mountain, near Sils, walked at Monteratch to see the small glacier, around the St Moritz lake etc etc. Our sons opted to change to snowboarding and they had a great time with their instructor Pierre and most days were gone for the whole day.
The facilities and rooms generally were very clean, by far the majority of staff were friendly, helpful and often amazing in their range of abilities. Bar one or two we thought the shows were of a high standard and often very entertaining.
The food got better as the week progressed, initially we were quite disappointed but just before Christmas it was really good and the variation with some Asian inspired food one night was a welcome change. On Christmas Eve the resort went to a lot of trouble with the food but the table booking system was chaotic - the request was book a table if you want to sit together in larger groups. It meant that anyone who didn't book a table were left walking around looking for a table and were put together at tables -why not ask everyone to book and have it all pre-arranged so people don't mill about trying to find a seat?
Others things to take note of:
The ski pass is for seven days but the equipment rental only for 6 days. The cost of renting the equipment for an extra day is disproportionate and rather confusing, again if you are a first timer this is not crystal clear as you are so busy trying to understand all the equipment, when to be where etc that it came as a total surprise and cost quite a lot - CHF 128 for one day additional equipment rental for snow boarding. Also, activities such as toboggan has to be arranged by yourself outside of the resort. Ski instructor Marco, a great guy arranged a session at Preda on Christmas Eve afternoon with his group, which we joined. It was such fun and concluded with a drink at a lovely little hotel at Berguen.
Note that you can rent very good walking shoes at the resort.
Overall we enjoyed ourselves, met some great people and loved the area, the snow, the white Christmas and atmosphere. Would we come back here? Maybe, but not sure as Switzerland is also very expensive, returning to a beach resort is very tempting... I hear Bali calling....
- Official Description (provided by the hotel):
- Nestling at the foot of the snow-covered mountains, Saint-Moritz Roi Soleil stands at an altitude of 1750 metres, near the lake that lies alongside the town. Tucked away in this cosmopolitan and select resort, the Village effortlessly combines luxury and tradition, and offers you the unique spectacle of horse and greyhound racing, polo matches, or the famous cresta runs on the nearby frozen lake. After a day in the snow parents and children can meet up in the play area for a sledging session. ... more less
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- Also Known As:
- Club Med Roi Soleil Hotel St. Moritz
- Roi Soleil Club Med
- St. Moritz Club Med