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“Lovely hotel in a good location, staff...”

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Kempinski Grand Hotel des Bains St. Moritz
Ranked #6 of 33 Hotels in St. Moritz
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Lovely hotel in a good location, staff...”
Reviewed August 18, 2010

Lovely hotel in a good location, staff were ever so helpful and friendly. They picked us up from the train station and drove us to the hotel and to the station for trips and departure. The buffet breakfast is great, bar and spa are lovely. The only downside is prices but you get what you pay for and the service is second to none. They even upgraded us from a deluxe room to classic junior suite for our stay as it was my birthday! I would definitely recommend this hotel and would stay again myself.

    • Value
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Helpful?
1 Thank TheShining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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765 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
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English first
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2010

.... with its fantastic architecture. Everything is really luxury in here - rooms, Spa, gym, everything is perfect! Definitely check out the breakfast in the morning! Nothing that is not available! Really comfortable: Lift and restaurant shuttle service to the Hotel's mountain restaurant Chesa Chantarella. For a quick mountain walk, the base station of Signalbahn is just across the street. I have been there many times and will always come back again!

  • Stayed December 2009, traveled as a couple
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Helpful?
1 Thank Danieleawax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 10, 2010

From reservations (Christina Stein) to the train station pick up to the extremely helpful concierge(Folkat), all staff was helpful and oh so nice. Their spa and kids club are above and beyond the finest five star hotels I've stayed at. They have a great cigar room an bar too. Highly recomend spa suite 253 we were there for 8 days and did not feel couped up at all.

  • Stayed December 2009
    • Value
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Helpful?
Thank Sfbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ciudad Del Este, Paraguay
Level 5 Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 30, 2010

Amazing hotel, to the point that to this day my family and I still use it as a reference to compare other hotels with.

The hotel itself is very unique, chic, classy and definitely worth its 5 star rating. The rooms are amazing, equipped with the latest technology from the bedroom to the bathroom. The views from the rooms look towards the alps and will simply blow you away.

The staff is definitely very helpful, as there is a concierge to help you make your way around the city and recommend restaurants. The spa service definitely made our stay. Their spa is one of the nicest and most complete spa i've been to, with impeccable facilities.

Definitely a must in St. Moritz, even during the summer time.

  • Stayed July 2009, traveled with family
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Helpful?
Thank Ange588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed July 24, 2010

A hotel that has probably the best location in st moritz and very good service. The food is superb and we appreciated all the very helpful advice and help from the concierge. It falls a little short on atmosphere and style but it does carry out hte role it was made to have very well indeed. Breakfast was probaly the best meal for us.

  • Stayed January 2010, traveled as a couple
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Helpful?
Thank kj-reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 24, 2010

From the moment you step out of your car, the staff of the Kempinski make you feel very special and valued. Fantastic service and friendliness, a number of restaurants to choose from and a gorgeous spa. The setting on the outskirts of St Moritz gives you privacy with lovely gardens and easy access to the forest and the town of St Moritz itself. If you stay more than 3 nights you get a free mountain and public transport pass which together with the breakfast and facilities at the spa, make this incredible value for money. Unfortunately the food at Les Saisons restaurant is very ordinary and the wine prices ridiculously high but we had a great time overall.

  • Stayed July 2010, traveled as a couple
    • Value
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Helpful?
Thank Umkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 4 Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 12, 2010

Stayed for 2 nights in this lovely place. The room was nice and spacious with a lovely bathroom.
The service from the staff was one of the best hotel experiences I have ever had. Very polite and friendly. The hotel concierge even arranged for the local Porsche/VW garage to squeeze my car in to have the air-con fixed and afterwards the hotel BMW limousine drove me to fetch it.
The staff always greeted me by name and was attentive to every need we had.
A great service was that they issued us with a free pass to all the skilifts in the area.
The spa is fantastic and something you have to try with the different aroma saunas and the beautiful pool-

The only negative thing I can say, is that the location is perhaps not the prettiest. It is located in the valley rather than the mountain side and the view from the rooms is therefore not breathtaking. But in all a very very nice hotel experience.

  • Stayed August 2009, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jan_Bache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Property: Kempinski Grand Hotel des Bains St. Moritz
Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 33 Hotels in St. Moritz
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Official Description (provided by the hotel):
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 
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