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“Absolutely Fantastic Stay, a True 5* Hotel!”

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Kempinski Grand Hotel des Bains St. Moritz
Ranked #5 of 33 Hotels in St. Moritz
Certificate of Excellence
Zurich
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Absolutely Fantastic Stay, a True 5* Hotel!”
5 of 5 bubbles Reviewed September 21, 2012

We did stay at the Kempinski Grand Hotel des Bains in St. Moritz for one night. We arrived quite early and had therefore as GHA Black asked before for early Check-In, which was no problem at all. The room was ready, check-in fast, friendly and very smooth. At the room, a very nice tray with some home-made cake and other sweets were arranged to welcome us. The room as well as the bathroom were very nicely decorated with old black-and-white fotos of the area and very clean. We even got an upgrade to a better room.

We then headed out to the SPA, where we were welcomed very warmly. The Spa is definitly one of the best in St. Moritz, it has a huge pool with a perfect, not too cold temperature. The variety of steam baths and Saunas is huge, there are several relaxing rooms with refreshments as teas, sirups, fruits and magazines, newspapers, books etc. A huge private spa area is provided for ladies only, which is not standard in Europe and done beautifully. The spa and pool area was superclean and very well maintained, the spa supervisor as well as various employees checked it often, dirty towels were replaced immediately, refreshments refilled, wet zones dried. When we left, we spa supervisor asked us if we had a good stay and said good-bye in person to all of us. A really superbe experience!

Since our friends arrived very late in the evening, we decided to have dinner at the hotel. Again it was no problem to eat late, even after the official closure time of the kitchen. Since the restaurant was already quite empty at this time in off-season, we were offered to eat from the full menu in the bar. The bar had live music by a talented pianist and is a extremely warm and cozy place with a huge fire place in the middle. Service again was excellent, since some of our friends are smokers, we were even offered to eat in a seperate lounge where smoking was permitted.

The food was excellent, all in all a very nice dinner again with a perfect, caring waiter.

When coming back to the room, the turn-down service was already there and did a nice job, leaving again chocolate - yummy!

The breakfast buffet in the morning was huge, even Asian food was offered. Again the service was superb, all wished were fulfilled with a friendly smile and within minutes.

When we checked-out, the luggage was picked up quickly and the bill was ready, took us no longer than 5 minutes although a huge bus group left at the same time.

We will definitly come back again soon, this place is also perfect for skiing as the ski lift is only a 3 minutes walk away.

The hotel is very well managed, the staff extrememly friendly, helpful and trained very very weill. A big compliment to the hotel manager, this place was outstanding, there was not a single negative or even neutral remark to leave. BRAVO!

  • Stayed September 2012, traveled with friends
    • Value
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    • Sleep Quality
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1 Thank luxuryhotelsonly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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743 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Woodstock, Illinois
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 4, 2012

After reading the reviews here, I booked this hotel on Orbitz. We stayed for 3 nights in early February 2010 (sorry for the delay). After taking several trains from Zurich, we were met at the St Moritz station by a hotel driver in a BMW SUV...very handy for our snowboard equipment brought from Chicago. I had mentioned to Orbitz that this was our wedding anniversary celebration, and was quite pleased to find that the hotel had done many special touches to acknowledge this.
Our room was upgraded to a suite, rose petals on the bed, sweets, wine, and a tapas plate were waiting for us.
The gondola is a short walk from the hotel grounds and the runs are nice and steep, if that's what you want.
The town is also a easy walk and is filled with world-class shopping and dining. We ate in a simple Swiss restaurant the first night, just walked in.
The pro shop at the hotel managed all of the snowshoes and boards we had brought along, the staff was engaging and professional, nothing was a bother (I even forgot a pair of my favorite LL Bean boots under a bench there, they shipped them back to The States for me, no charge).
The breakfast buffet is extensive and, unlike another reviewer observed, there is no attitude from the staff about wearing Juicy sweats. I actually took a photo of my wife wearing hers in the breakfast room (we got a kick out of that)!
We also dined in the Restaurant Cà d'Oro...this was truly amazing...one of the finest dining experiences of our lives. The St Moritz Gourmet Festival was going on that week, and the night we asked for a table in The Cà d'Oro a chef from Vienna was in the house...I honestly lost count of the courses.
The pool is and spa is superb, the fitness room is very well equipped.
This was an incredible experience, the staff was flawless...we had an absolutely unforgettable time at the Kempinsky St Moritz.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Soopnatzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baku, Azerbaijan
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

We have absolutely adored our stay at St. Moritz and this hotel as one of the best spots of the known hotel chain.
The hotel is ideally located to the city (close to funicular), in very quiet area and in walking distance to the lake and city center. The rooms are veeerrry comfortable and ergonomicaly designed. Sport shops in easy reach. Gourgeous montains views. Great breakfast. Great laaarge spa in minimalystic design (stones, wood), great pool with steelcase bedding (fantastic experience, century tech!). Great bar with live DJ at evenings. Fantastic service!! Highly recommended for romantic stay!! I wish we could stay longer than 2 days ... Hopefully next time!!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olgetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

Two weeks travelling around Germany and Switzerland this stood so far out as the best hotel we stayed in. Amazing all round. Staff made you feel at home. We had a delux junior suite and it was perfect.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed July 23, 2012

Our stay with Kempinski was to celebrate a private milestone. This hotel's management philosophy is wonderfully communicated to all the way to the the junior most staff i.e., of good service and willingness to be helpful and be pleasant to guests. Our special moment was greatly recognised by all staff and made it special for us. The facilities were above par. However, it has to be stated that the restaurant tariffs were rather steep and fare offered sometimes peculiar.

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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank zaman186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 21, 2012

The Best Family Resort in Europe ! Its the most Luxurious property I have ever Visited in Europe. The Wet spa area is the Best in Europe....

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harsh0018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed July 13, 2012

The Kempinski of St.Moritz is probably the most affordable 5* Hotel in St.Moritz. Of course it's nothing for a low budget, but somebody who likes to spend a nice weekend in two, it's the right place. The rooms a very big and you find there every gadget. Service is perfect and the wellness area is huge.
The hotel hasn't a great view on the lakes but it's located very well: 100m from the cable car, 100m from the lake and in the winter it's next to the cross country ski run.
....and in the Kempinski St.Moritz you get the best breakfast in Switzerland.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tiziano_pelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Grand Hotel des Bains St. Moritz

Property: Kempinski Grand Hotel des Bains St. Moritz
Address: Via Mezdi 27, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 33 Hotels in St. Moritz
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Kempinski Grand Hotel des Bains St. Moritz 5*
Number of rooms: 184
Official Description (provided by the hotel):
The Kempinski St. Moritz combines great hotel tradition with modern service. That is why demanding guests feel at home away from home. At the four restaurants the classical art of cooking with local products is interpreted in a modern way. The Kempinski the SPA offers wellness, pool, fitness and a personal trainer. Taste the Kempinski comfort in a relaxed atmosphere in one of 184 luxurious rooms & suites. ... more   less 
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