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“FIVE STAR under the guise of a four star” 5 of 5 bubbles
Review of Hotel Steffani

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Hotel Steffani
Ranked #17 of 33 Hotels in St. Moritz
Certificate of Excellence
Lincoln, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“FIVE STAR under the guise of a four star”
5 of 5 bubbles Reviewed November 6, 2013

We are all aware that the star gradings are relative to the country they are in and the vagaries of the reviewers, but this is the first time I have stayed in a four star hotel that I truly think could be upgraded to a FIVE star. From arriving at the railway station, pressing a button on a board, that summons the hotel, who then politely inform you that their mini-bus will be there shortly to collect you, to the ease and efficiency of the checking in, and on to the delightful ambience of the dining room, where we enjoyed a superb meal, in a most charming dining room.
The spacious room we slept in was superbly appointed exuisitedly decorated.
We had agreat choice for breakfast and were transported back to the station to commence our wonderful journey on the Glacier Express.
What a wonderful experience.Thank-you.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laurie424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    103
    76
    20
    4
    5
See reviews for
36
94
8
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed October 25, 2013 via mobile

I stayed for one night on 20 Oct. The room was spacious & a good view of Lake Saint Moritz even though with the pouring rain.
The staff were helpful even though it was an off-peak season with lesser staff strength.
Wonderful breakfast that was delicious and fairly good spread.

Stayed October 2013, traveled solo
Helpful?
Thank Simgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland, United Kingdom
Level Contributor
259 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

We enjoyed a lovely meal on the terrace of Le Lapin Bleu, the food and service was excellent, living up to our expectations of Hotel Steffani. The restaurant terrace is next to a roundabout in the middle of town, but that does not detract from the ambiance of the place, which attracts 'regulars' and tourists for a spot of people watching.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hillcrestroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 30, 2013

We had a pleasant stay in the Hotel Steffani. Comfortable, good food, pleasant staff. The lack of a hotel bar selling draught beer was remedied by a short walk down to Bobby's Pub. the hotel is well situated in the centre of St Moritz, but the down is fairly lifeless in summer. Beautiful lake and surroundings, goos starting point for trips on the Bernina Express and Glacier Express.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TomBSm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

We stayed at this hotel in the last week for 4 nights. The reason we travelled to St Moritz was because we wanted to take the Glacier Express from Zermatt. What we expected to find was an expensive city and an average hotel because the hotel rates were very low. We had read some reviews before we went there so emailed a few days ahead asking if our room could be upgraded to a lake view. The hotel emailed back immediately advising that they would upgrade our room at no extra cost which was wonderful. When we arrived we found the hotel car at the station and were taken directly to the hotel. The room was of an older style but was large and had a large bathroom with separate toilet. The bathroom had a bath and a shower closet. The shower closet was of an older style which I did not really like because it had a peculiar concertina door but this really did not detract from the room. We had a wonderful view of the lake and mountains in between buildings. The main attraction for us was one of the hotel,s restaurants - I think it was called Bleau and it was located at the front next to the entry. We ate there every night - a different dish every night. The service was outstanding, the food was outstanding and they even had traditional Swiss dishes on their menu. I could fault nothing and the prices were very reasonable! The only criticism I have about this hotel was the Internet which was advertised as free. The service was certainly free but the process to join was complicated as I had to provide my mobile number and then enter two codes. The main issue for us though was only one device could be connected to the internet at the same time. This was problematic as my husband and I have an iPad each to gain access to home by email. We found turning the wi fi off and on and waiting for connectivity frustrating. Otherwise the staff were friendly and obliging except for one member at the reception who was a little gruff and a bit disobloging. The toiletries provided in the room were not in my view replaced in sufficient number albeit this is a minor point as I could have asked for more. The location was excellent. All in all a wonderful hotel.

Room Tip: Ask for a lake view room and definitely eat at the hotel restaurant adjacent to the entry!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PerthTigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
411 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
5 of 5 bubbles Reviewed June 23, 2013

Good:
-Before you reach your room, you will be pleasant to see the furnishings on every floor contain antiques, such a beautifully decorated hotel.
-I liked the fireplace in the lobby.
-I liked the free Toblerone chocolate which was made available for free at the reception.
-Rooms are spacious & enough cupboard space.
-For non-Swiss speakers like me, there were English channels in the room, such as BBC & CNN :)

Bad:
-Breakfast had limited items.

  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank singlish_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

For this price we could stay in the Hilton in Kuala Lumpur.
Room basic. No mineral water given. No coffee/ tea maker. Spacious. Free wifi appreciated. Free ride to Diavolezza given.Loved the complimentary breakfast.
nice view from our balcony.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DLkkkhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Steffani

Property: Hotel Steffani
Address: Sonnenplatz 1, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Ski-In / Ski-Out Hotel in St. Moritz
#11 Spa Hotel in St. Moritz
#12 Luxury Hotel in St. Moritz
#16 Romantic Hotel in St. Moritz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Steffani 4*
Number of rooms: 65
Official Description (provided by the hotel):
Built in 1869, The Steffani is a traditional, family-owned and run boutique hotel located in the heart of St. Moritz. The Märky family runs The Steffani in the 4th generation and welcomes you in their home 365 days a year. The hotel features a spa centre including a swimming pool, as well as three bars and three fine restaurants, such as the famous "Lapin Bleu", which is St.Moritz first and oldest Restaurant. ... more   less 
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Also Known As:
Best Western St. Moritz
Steffani Hotel St Moritz

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