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“Great manager, great décor” 5 of 5 bubbles
Review of Hotel Europa

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Hotel Europa
Ranked #28 of 33 Hotels in St. Moritz
Geneva
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great manager, great décor”
5 of 5 bubbles Reviewed February 28, 2012

My wife and I did not actually stay at the hotel but we arranged a cheese fondue dinner in their pizzeria to which we invited the entire U.S. women's speed ski team, which was staying at the hotel. The manager, Mr. Werner Singer, was extremely helpful and responsivle to all of our needs and wishes, and the restaurant's staff was lively, fun, and very helpful. A great experience. Walking through the hotel after dinner, we thought the décor was very attractive, elegant mountain, and can well imagine that the rooms and overall experience would have been of the same quality as our restaurant experience.

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pcloutier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    22
    42
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    11
    6
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
New Delhi, India
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed January 8, 2012

After I failed to get a decent hotel for a reasonable price in St Moritz, Hotel Europa was a very good option. Wonderful hotel, about 2 kms away from St Moritz Bad (lake) and 3kms from St Moritz Dorf (high street) - I got an upgrade and got a huge room with a balcony over looking the frozen lake Champers!
The rooms were immaculate, bed linen top class and bathrooms very nice and well heated. Keeping in mind the St Moritz prices (a 2 km taxi ride can cost any where from CHF 25 to 50!!!
Paolo was wonderful with his suggestions and even managed to get us a last minute table at Talvos by Dalsaas, close to the Hotel itself.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank punit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 5, 2011

We had a two night stay, in Sept 2011.
Glacier Express to St. Moritz was a bit tedious, a hotel vehicle picked us up on its second trip.
The front office was nice & cordial. Then began the trip to the allotted rooms.This was a bit tricky, going up changing elevators, going up or down (never were sure, because we just pressed the name tags) ultimately reaching the rooms.
The rooms were neat, tidy and spacious, we had adjoining rooms with common terrace, with a very spectacular view of the snow capped mountains, glistening like gold cap in the setting sun.
Beds were very comfortable.Bathroom very nice.
There was some construction going on about 100 metres opposite the hotel, but as it was a weekend off , there was no noise. The serenity and silence was just tantalizing.
Buffet breakfast was ample and very good choices were available.Good service here.
House keeping was adequate.
I am tentative about the construction up in front of the Hotel, it might spoil the view of some of the rooms.

Room Tip: Go for the terrace rooms, away from the lift.
See more room tips
  • Stayed September 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JKBABA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 14, 2011

My husband and I stayed at Hotel Europa for one night after 17-hour flight + 4 hour train ride and we'd say it was a very pleasant stay.

We booked a budget room (right size for two, no view) but there's nothing essential being left out from the room hence it is a very good value for money. The room is very clean and well-maintained, though the hotel may need a bit of refurbishment.

The receptionist lady is very nice and helpful. They also sorted out a free transfer from the hotel to train station, which was lovely.

Breakfast is adequate, it's even more complete with a gorgeous view. We also had an authentic Italian dinner at Italian restaurant nearby, you surely don't want to miss it.

We also love the hotel surrounding scenery..it's really picturesque in the morning. Definitely one of the most unforgettable scenery of Switzerland.

I totally recommend this hotel for your vacation trip with couple or family.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank vveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san antonio, tx
Level Contributor
93 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed September 15, 2009

this was part of trafalgar tours best of switzerland - the room was bare essentials - the bed had just a comforter but no top sheet and only one small pillow - at our included meal the restaurant would not serve tap water and would only provide one small bottle of complimentary mineral water - the breakfast was good - the criossant were the best on the trip - i would not recommend this hotel

  • Stayed September 2009
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank trinity-tiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 18, 2009

Was a solo lady traveller and reached st moritz station on 13th Feb 2009 at 6pm after the long 8 hours journey on glacier express. Fetched by a young handsome chauffeur of europa hotel at the train station. He carried a small Europa Hotel banner and I told him that I was the hotel guest and without saying anything (I think he cant speak English) he swiftly took my luggage, stored it in the car and drove me to the hotel.

The reception officer was fluent in english and polite. The room was small but cosy, comfortable and has wooden wall to insulate the warmth during the cold winter nites. Prior to that I had difficulties to open the the room's door and was helped by a nice housekeeper maid who doesnt speak english at all but she understood my issue. The bathroom was small but squeky clean. Breakfast was good and restaurant staffs are supernice.

Asked for free transit to the station after check out at 9am to catch the train to Chur at 10am. Again was sent by the same cute chauffeur and he was nice enough to carry my luggage for me to the car and off the car when arrived at the station. I thanked him and he said something in French?Italian?German that I couldn't understand but I thought he said thank u and goodbye. He gaved me a shy smile and I instantly thought that I really like St Moritz already hahahaha.. by the way, any Europa Hotel staff here? If yes, please tell me what is that chauffeur's name and please say to him I say hi :P

  • Stayed February 2009, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank soleil_azia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed March 11, 2007

From the moment we arrived, the Europa Hotel treated us like we were staying at a five star hotel - from the free transfer from the train station to the "nothing is too much" service that we received throughout our stay.

Whilst the initial impression is that the decor in the bedrooms may be a bit dated, the excellent service, the spaceous rooms as well as newly fitted out bathrooms, more than make up for it.

Things that made this hotel feel like a five star included: a complimentary hardcover book on the hotel and the area; the personalised and attentive service at dinner and breakfast; the more than helpful concierge; the ability to purchase ski passes directly from reception; the availability of the transfer bus to hire ski equipment; the outstanding dinners each evening as well as the large selection of items for breakfast and an evening bedroom turn down.

The hotel makes personal service a priority which was evident from the introductory evening hosted by the manager as well as his attendance and greeting of the guests most evenings at the restaurant.

It should be noted that the hotel caters largely for an older clientele or for couples rather than families with children. However, as nothing is ever too much for this hotel, a large family would likely still have an enjoyable stay at this lovely hotel.

  • Liked — The service and food
  • Disliked — Dated decor and lack of free internet usage
  • Stayed February 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank B&OSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Europa

Property: Hotel Europa
Address: Via Suot Chesas 9 | Champfer, St. Moritz 7512, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in St. Moritz
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Europa 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hotel Europa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Europa Hotel St Moritz

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