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“Total Let Down”
Review of Hotel Laudinella

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Hotel Laudinella
Ranked #12 of 33 Hotels in St. Moritz
Certificate of Excellence
el paso texas
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Total Let Down”
Reviewed June 15, 2013

Where do I start? Location is remote and no restaurants or shops are nearby. Rooms were sparsely furnished but clean. TV was a 12 inch small box hung on the wall. There were NO toiletries and the towels made sandpaper feel smooth. The shower curtain was the old fashioned plastic type. The ONLY positive comment about this hotel would be that the staff were very accommodating and friendly.

Room Tip: There are no good rooms. Stay away.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jeff_elp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear elptripster

Thank you very much for your feedback. We regret your stay at Hotel Laudinella did not meet your demands. We are aware there is always a lot to replace and renew in such a big hotel. Within the next years, an extensive renovation of the older building is planned and we look very much forward to welcoming our guests with a brand new product and state of the art rooms.

All Superior+ rooms and suites are already renovated and equipped with 32-39 inch TVs.

We hope you will give us the chance to show you the 'other' Laudinella and remain

yours sincerely,
Dominik Zurbruegg
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457 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Las Vegas
Level 6 Contributor
750 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed June 11, 2013

Location is good, but they are in need of modernizing the rooms. The showers in the room are very small and are enclosed with a shower curtain. Overall the bathrooms are very small making it difficult for more than one person to be in there at a time.

Room Tip: Request a room that faces the lake if all possible.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nvlinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear nvlinks

Thank you for your comment and feedback. Indeed, we still have some smaller
rooms and bathrooms. The older building is planned to be completely renovated and we look forward to welcoming our guests in that brand new wing.

With best regards and wishes to fabulous Las Vegas
Dominik Zurbruegg
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Schaffhausen, Switzerland
Level 6 Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 10, 2013

Not a hotel I'd choose for myself but had to stop over for work so... This is a basic hotel; better take everything you need because there are no toiletries. Due to some weird safety issue, you can't have an iron in your room, so you have to take your clothes downstairs to the laundry lady, who can do it for you. The walls are very thin and you can hear everything that goes on in the corridors. Since during the summer season there are lots of senior citizens who wake up before God, you won't get a wink of sleep! Plus, the beds are really uncomfortable. Don't expect much and you won't be disappointed.

Room Tip: Rooms in the annexe have decent bathrooms.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jets1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear Jets1978

Thank you very much for your feedbacks.

We gave your fantastic comment over to the Pizzaiolos, they were very happy to be told having the best pizza in town.

But we sincerely regret your hotel room did not meet your demand. Maybe we can find a more suitable room category for your comfort next time. Just let us know and we give our best to find an appropriate room.

Best regards,
Dominik Zurbruegg
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Sharjah, United Arab Emirates
2 reviews
Reviewed May 29, 2013

Spent a night at Laudinella Hotel at St Moritz in April 2013. Excellent Hotel - in terms of good location, reasonable tariff, great rooms, business centre and very very good food at inhouse restaurants. Icing on the cake - very friendly and helpful front desk staff... they are more than eager to support your program for the day - whether for tourism or for shopping ..... They are just great and I shall remember their friendliness for a long long time.We stayed in this hotel with two kids - and was an instant hit with the kids even ! We look forward to visit St Moritz again and don't need to spend any moment looking for where to stay... as we know Laudinella already !! Thanks to the great staff for making our stay memorable....

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dhiman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear Dhiman G السلام عليكم

Thank you very much for your warm and cordially feedback.

We look very much forward to welcoming you again to Hotel Laudinella.

Best regards,
Dominik Zurbruegg & Mohamed Abou El Na Ga
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Henderson, Nv.
Level 6 Contributor
210 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed May 26, 2013

Hotel Laudinella is a nicely situated establishment close to the Lake at St. Moritz. The lake is about a block away and there you can stroll with big views of the mountains and St. Moritz itself.
Our room was very large; king bed, sitting area with desk and additional bed. Nice , updated bathroom with shower. The closet space was about 7 feet wide; contained two separate hanging areas, lots of shelves and a safe. The hotel seems to cater to tours and was full. We tried the bar in the basement after dinner next door at Roberto's. The bart was small, loud and smokey - not for us.

Room Tip: Balcony rooms are nice but face away from St. Moritz
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank toomacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear toomacks

Thank you very much for your feedback.

We hope to welcome you again and give our best regards to Henderson.

Dominik Zurbruegg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 6 Contributor
167 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed May 18, 2013 via mobile

No complaints for this one!

The room isn't that big but we don't mind, we have a balcony! The room is clean too.

We also appreciate that the dinner buffet has a variety of food such as salads, pasta and FISH! My family just love fish of any kind than the unhealthy meat such as pork, beef or chicken.

Too bad the spa was closed when we were there. I was hoping to be able to work out and get a massage or use their sauna during that cold and snowy spring day.

Otherwise, the location is nice, just 20 minutes walk to Coop supermarket and the hotel staff is helpful. Oh and the lobby looks modern. And the Italian restaurant in the basement is very pricey, but food is okay.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank passportpleasePH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear pinkoff

Thank you very much for your comment. One of Laudinellas focus is a wide range
of food offerings. We have 5 different restaurants and almost all wishes or food restrictions can be accomplished.

Next time, please ask Mohamed, our restauration manager for the fish platter. Its not on the menu, but you will love it.

Best regards,
Dominik Zurbruegg
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Sydney, Australia
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 21, 2013

St Moritz is an expensive place to stay and/or ski, so I did not expect luxury for the price. Having said that, this hotel could do with a little more pizzazz. My (single) room was comfortable, although its basic pine furniture looked dated and shouted "budget". The hotel does offer several restaurants (including Japanese) in the basement, and I enjoyed a terrific fondue there. That about sums it up - a comfortable place to sleep, with a good choice of food if you want to stay in, or if the blizzard means you can't go out.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jazz_feet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominik Z, Manager at Hotel Laudinella, responded to this review, September 9, 2013
Dear Jazz_feet

Thank you very much for your feedback. Indeed, the weather can be rough, but we are happy about more than 300 statistically sunny days. For the inhouse delights, we have our different restaurants, a small spa area and massages.

Our carpenter is doing all furniture in house, so you will probably find new things whenever you stay at the Hotel Laudinella. I really regret your furniture was not one of the recently replaced.

Best regards to Sydney
Dominik Zurbruegg
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Additional Information about Hotel Laudinella

Property: Hotel Laudinella
Address: via Tegiatscha 17, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #12 of 33 Hotels in St. Moritz
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Laudinella 3.5*
Number of rooms: 204
Official Description (provided by the hotel):
Traditional mountain architecture with lots of woodworks & local grisons style; in center of St Moritz-Bad; near spa & ski slopes. ... more   less 
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Also Known As:
Laudinella St Moritz
Laudinella Hotel St Moritz

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