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“Excellent Hotel in a great central location”

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Hauser Hotel St. Moritz
Ranked #6 of 33 Hotels in St. Moritz
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 21, 2013

We stayed for one night after a trip on the Glacier Express. The Hotel had been told that were arriving this way and were there at the station to meet us, without us having to call again. The room was spacious and clean with vast wardrobe space, a good comfortable bed and Wi-Fi. A very tasty breakfast was included in the room rate (the best croissants!) and the restaurant and outside terrace area deservedly popular with hotel guests and others alike. The staff in the Hotel and in the restaurant were friendly, helpful and very efficient - highly recommended.

  • Stayed: August 2013, traveled as a couple
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Thank FemaleFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded August 26, 2013

Dear "FemaleFoodie"

Thank you very much for your fantastic recommendation. It is a great pleasure for us!
And thank you for the compliment for the croissant, next time you should try as well our
Chocolate croissant….
We look forward to welcoming you again, the winter season is also a great time to spend in St.Moritz.

With our best regards,
Your Hauser Team

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Reviewed August 17, 2013

We stayed at Hauser Hotel St. Moritz in late June on our independent panoramic rail tour of Switzerland. We were initially booked to arrive mid-June, but after reading Trip Advisor reviews for the same time last year, we re-arranged and postponed our trip.
Many thanks to reviewer David_Susie for the fore-warning that many cable cars in the region are closed for approx 3 weeks until about June 21. We would like to pass the warning to other readers to check area information and closure dates before booking. Had we arrived as planned, we would have missed out on Piz Nair and Corvatsch excursions and views. The hotel’s Roo bar was still closed, not opening until July.
We booked a package deal inclusive of hotel shuttle transfers, breakfast, a dinner for 2 with house wine, drink on arrival, chocolate tasting in the hotel's confectionery shop with a small box of chocolate truffles included plus transport card for local transport including all cable cars. Switzerland's famous mountain resorts are notoriously expensive, but worth visiting for overall experience. The hotel has a very informative website
http://www.hotelhauser.ch/en/hauser-st-moritz/home.html
We were delighted to have a huge corner room on 5th floor, consisting of a foyer, a large well appointed bedroom/sitting room, a bathroom with full bath, heated floor and towel rack and a pièce de résistance: a fantastic (about 10m2) flower box-lined balcony with great views of surrounding mountains. The room had pine wardrobes with plenty of storage space, very comfortable bed and had the overall feel and a wonderful pine fragrance of a ski lodge.
In comparison with other hotels on our trip, the breakfast was somewhat sparse in items. The two young waiters were too happy to chat amongst themselves and not interested in replenishing the food during our first morning, even though some trays were empty and another group of guests just arrived. The dining room was much better organized under the watchful eyes of Ursula the next day.
Dinner: the staff were quite attentive, the menu contains international meals as well as local specialities. Much recommended is Nordic Roesti with generous topping of smoked salmon. The cakes, chocolates, pastries and sandwiches in the hotel’s confectionery shop next to the restaurant are superb. Do not pass up the opportunity to call in and order some to eat in or to take away for your trip. The reception staff were exceptionally friendly and helpful.
We would happily return again and warmly recommend The Hauser to others.

  • Stayed: June 2013, traveled as a couple
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Thank carolinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded August 26, 2013

Dear carolinum

Thank you very much for your detailed and great review, we are convinced that it helps to other travelers to plan their vacations and activities.
Your right the view from the 5th floor to the mountains is fantastic!
We feel sorry, that the breakfast at your first day, didn’t work how it should be, and on the other side, we are very happy that you enjoyed Ursulas service on the following days!
Thank you about your input about the breakfast. Our aim is to keep the breakfast small but with great products and whenever possible regional or home-made. For this reason we serve for example the following products: home-made croissants and bread and jams and of course regional products from the valley and last but not least is our coffee not “just a coffee”, it is a fair trade product.
The chocolates are great, isn’t it? Our home-made chocolate is made with wild grown cacao beans, with this information it is even more pleasure to enjoy the sweets from our confectionery.
Thank you again and again for your great recommendation!

We look forward to welcoming you again at Hauser’s St.Moritz.

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Reviewed August 1, 2013

I spent 2 nights at the Hauser as I came over to St. Moritz from Zurich for the La Tavolata Festival. I arrived by Train and was welcomed at the Station by the Hotel Van who was waiting for me upon my arrival. Be sure to advise the Desk when you will arrive as they will bring you to the Hotel. The Hauser is located right in the heart of the bustling City Center. So you have great access to all of the Buses that will take you to the Gondola Stations for mountain sightseeing and hiking. The room was simple, but clean, with a good bed. Public WiFi for easy hookup to the Internet. Very nice patio area in front of the Hotel to have a drink or a bite. A simple breakfast is offered complimentary of the Hotel featuring Coffee, Tea, Juice, breads, croissants, yogurt, and cereals. Overall, a very nice property providing great value, with a great location, adds up to a thumbs up from this Traveler! Definitely recommend...

  • Stayed: July 2013, traveled solo
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1  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded August 13, 2013

Dear Kevin W

Thank you very much for your great recommendation. Wonderful ! Glad to hear about the service the location, the breakfast.... We are looking forward to welcoming you again at the Hauser's.

With our best regards,

Your Hauser Team

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Reviewed July 30, 2013

The staff was great! We called from the free board at the train station and they came promptly to pick us up - no charge! The room was huge, very clean and lovely! Wished we had stayed a week! Right on the bus line to everywhere and they gave us free passes to all cable cars, buses, and trains. What a great stay and a coop just there to shop!

  • Stayed: July 2013, traveled as a couple
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1  Thank annegilmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded August 13, 2013

Dear annegilmer

Thank you very much for the "superb hotel"!
You are right, the "Mountain railways inclusive” summer deal, when you stay two nights onwards is great! During the winter season we have also a great ski pass deal:
Two nights or more at our hotel and you can purchase a ski pass for just CHF 25.00 per person/day for the duration of you stay.

Looking forward to welcoming you again at Hauser's.

Your Hauser Team

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Reviewed July 29, 2013

We have spent two days in Hotel hauser in St Moritz, and it was super the room was very nice.. and it was clean and comfortable, the Staff were realy friendly and helpfull. The area in the middle of St Moritz was perfect, The Cafe in the hotel was alo very nice and we had dinner in the retaurant in the evening, food was good and service prompt and friendly.

Room Tip: 406 was very nice.
See more room tips
  • Stayed: July 2013, traveled on business
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Thank janetstalder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded August 13, 2013

Dear janetstalder

Thank you very much for your great review.
Hope to see you soon again at Hauser's St.Moritz!

Sunny regards,
Your Hauser Team

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Reviewed July 26, 2013 via mobile

One night to see Earth Wind and Fire at the top of Muotas Muragl. With friendly top service of Hotel owner a piece of cake.
A nice room, free WLAN, the best Croissants and an extensive breakfest.
Thank for the great service

  • Stayed: July 2013
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Thank Andreas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded July 29, 2013

Dear Andreas F

Thank you very much for your great review! Hope to welcoming you again and again....

With our best wishes,
Your Hauser Team

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Reviewed July 25, 2013

We stayed at the Hauser for 2 weeks at the beginning of July, and were very impressed with the room, helpful staff , and location.A great extra when staying more than 2 nights is the provision by the hotel of the Engadine travel card, giving free travel on local buses, trains, and cablecars, enabling a wide area of this beautiful region to be explored. The quality and range of the menu was first class, and we would recommend the hotel, and would definitely stay here again if we are ever fortunate enough to return to St. Moritz.

  • Stayed: July 2013, traveled with family
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Thank David I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Assistant Manager at Hauser Hotel St. Moritz, responded to this reviewResponded July 29, 2013

Dear David

Thank you very much for your review. It was great to have you during this two weeks in our hotel and restaurant. Thank you very much!
We all hope to welcoming you again at Hauser's!
With our best wishes.
Your Hauser Team

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Additional Information about Hauser Hotel St. Moritz

Address: Via Traunter Plazzas 7, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Green Hotel in St. Moritz
#3 Family Hotel in St. Moritz
#9 Romantic Hotel in St. Moritz
Price Range: $213 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hauser Hotel St. Moritz 3*
Number of rooms: 51
Official Description (provided by the hotel):
Family run Hotel offers modern comforts, restaurant, patisserie, and bar; located in town center with views to the mountains. ... more   less 
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Also Known As:
Hauser Hotel St Moritz
Hauser Resort St Moritz

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