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“Spectacular Mountain View”

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Hauser Hotel St. Moritz
Ranked #6 of 33 Hotels in St. Moritz
Certificate of Excellence
GreenLeadersSilver level
San Francisco, California, United States
Level 6 Contributor
162 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Spectacular Mountain View”
Reviewed June 3, 2013

Definitely contact the hotel for pick up from the rail station, it's an up hill hike, perhaps ok without luggage! St Moritz disappointing, especially when one compares to Zermatt. Our visit was off ski season, so most merchant, restaurants and some hotels where closed, felt like a modern ghost town. However, the hotel was comfortable and convenient, with views of the Lake and Mountains.
Ideal over night when taking the fantastic 9:02 Glacier Express or the Bernina Express.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
1 Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, June 10, 2013
Dear Christine C.
thank you for reviewing the Hauser. Glad you liked your stay. Indeed the pickup from the station is a good service. Hope to see you again. All the best. Markus Hauser, Owner
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529 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
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South Florida
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 2, 2013

The Hauser Hotel is a very nice 3-star propery in St Moritz where the Bernina Express and the Glacier Express meet. Unless you're a mountain goat, don't try the uphill walk from the train station to the hotel. Instead, ring the hotel from the hotel board just outside the train station. You will be picked up 5-10 minutes after your call.

Rooms are spacious, beds are comfortable, and the renovated bathroom belongs in a 5-star property. Breakfast consists of cheeses, meats, breads, pastries, cereals, fruits, and hard-boiled egg, but no bacon or sausage. Egg dishes are available for purchase.

Most of the restaurants and hotels in St. Moritz are closed until mid-June, but the hotel has a restaurant with moderately priced meals. Restaurants in nearby hotels are also open for business.

A walk around the lake near the railway station takes about 50 minutes. With the free bus pass provided by the hotel, you can ride the #3 bus around town or the #6 bus to Samedan, a small town nearby.

  • Stayed June 2013, traveled with friends
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Helpful?
Thank bunker222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, June 10, 2013
Dear bunker222
Many thanks for the three star plus.... This is excatly what we are aiming for! To be the best 3 star hotel in St. Moritz. Glad that you enjoyed your stay. All the best and see you soon again.
Markus Hauser, Owner.
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Singapore
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 30, 2013

We arrived after an amazing journey on the Glacier Express from Zermatt and were initially let down by the image of St Moritz. Town really doesn't look like much from the main railway station.
After a short wait, the hotel shuttle arrived to bring us to the hotel as promised. If u don't mind some exercise, you can opt for the escalator 5 min from the station that brings u up to the town beside the impressive Palace hotel, but the shuttle is certainly a good welcome for those with heavy suitcases.
The checking was smooth and service polite. Although initially let down by e seemingly spartan appearance of the room, the prompt service that followed for a spoilt phone and a change of pillows more than made up for it.
It's pretty much a ghost town now with only a few shops open and most hotels closed, but the price of 280F per night certainly belies this fact! Guess its the name of the town you're paying for?!
Overall not impressed with the town itself and there are so many nicer ski-towns I would rather ski at, with more facilities at better prices and better scenery. But the hotel was ok.

Room Tip: Try packing light or make sure u have a hotel shuttle to fetch u up to the hotels.
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank MarkandFaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, June 10, 2013
Dear Mark and Faye
thank you for the review. Yes the hotel shuttle bus is convenient for our guests and as you mentionned the nearby escalator is a must when you travel to St. Moritz. It brings you from the station right up in the centre of town or it carries you down to the lake to have a scenic walk. You should come and see St. Moritz in Winter ! Skiing is great up here. Hope to see you soon again.
Markus Hauser, Owner
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Christchurch, New Zealand
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 28, 2013

We stayed at the Hauser for 1 night before heading off on the Glacier Express. We arrived early but that wasnt a problem and we were checked straight into our room. The room we had was a bit basic but still comfortable and very clean. The service throughout the hotel was excellent. We were extremely thankful for the restaurant and the atmosphere at the hotel as being May, nothing else in St Moritz was open and I mean nothing, it appears everything shuts down for weeks, we thought initially it was just some of the bigger hotels, but no. We arranged to get the shuttle to the train station the next morning and that was very good as well. Overall a very good hotel with excellent friendly staff and service.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, June 10, 2013
Dear Kelly
thank you for reviewing the Hauser and the town. Indeed the month of May is quite uphere. It is the periode when the locals take their holidays. But the nature is still wonderful, white mountain tops with the green gras in the valley and the blue lakes. Next time if you stay at least two nights you will get a free pass for the public transport and for the Diavolezza cable way.
All the best and see you again. Markus Hauser, Owner
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Wellingborough, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 15, 2013

Picked from the station when we rang ahead. Large room with balcony and all facilities. Lovely terrace bar restaurant that catches the afternoon sun. Well situated in the centre of St Moritz Dorf.
We caught one of their jazz and "hot stone" nights. Cooked our supper at the table

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank JMS833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, April 23, 2013
Dear JMS833
Thank you for rewiewing the Hauser. There is nothing to add. We are good and central and guest are picked up if we know their arrival time.
All the best and see you again at the Hauser.
Markus Hauser, Owner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 9, 2013

We were picked up from the railway station as arranged, the receptionist was very friendly and helpful our room was very comfortable with everything we could wish for was there.the restaurant was excellent for our evening meal and breakfast,a great few days,we went for the snow and had plenty, a big thank you too all

Room Tip: we were on the 5th floor overlooking the square and also some good views were had
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  • Stayed March 2013, traveled with family
    • Value
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Helpful?
1 Thank Michael U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, April 23, 2013
Dear mikeuppy
a very big thank back to you, first for staing with us, second for reviewing us. Pleased to hear that you liked the Hauser from A to Z.
All the best to you and see you soon. Markus Hauser, Owner
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Brisbane
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 30, 2013 via mobile

we stayed at the Hauser hotel and arrived very early, the receptionist was happy to take care of our bags. She explained a lovely walk around the lake to fill in the time until our room wad ready. When we arrived back our bags were in our room and we had a great view of the mountains and square. The room was large and well equipped, we were very comfortable. We had lunch in the restaurant it was very tasty and reasonably priced so we went back for dinner. We didn't realise we needed to book however they fitted us in and we had a great dinner. The food and service is great. They provided transport to the train in the morning and a breakfast with nice choices

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank denniscath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powdersnow, Owner at Hauser Hotel St. Moritz, responded to this review, April 1, 2013
Dear denniscath
Thank you for the excellent review! Pleased to hear that we are on track. All the best to you and see you soon. Markus and Marinda Hauser, Owners
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hauser Hotel St. Moritz

Property: Hauser Hotel St. Moritz
Address: Via Traunter Plazzas 7, St. Moritz 7500, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
#2 Green Hotel in St. Moritz
#5 Family Hotel in St. Moritz
#9 Romantic Hotel in St. Moritz
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hauser Hotel St. Moritz 3*
Number of rooms: 52
Official Description (provided by the hotel):
Family run Hotel offers modern comforts, restaurant, patisserie, and bar; located in town center with views to the mountains. ... more   less 
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Also Known As:
Hauser Hotel St Moritz
Hauser Resort St Moritz

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