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“Great location”

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Art Boutique Hotel Monopol
Ranked #14 of 33 Hotels in St. Moritz
Certificate of Excellence
Reviewed July 9, 2012

We were with a Coach Tour of Switzerland. The reception staff were extremely obliging and friendly. The services provided by this very comfortable hotel were excellent. Even though we could have had dinner at the many restaurants close by the hotel, we chose to have dinner in our room as it was drizzling lightly outside and snow was imminent. Room service was absolutely fabulous - so romantic - and the meal was delicious. The view of the lake was superb and to look out next morning to see everything covered with a light covering of snow was breathtaking. One of our fellow travellers became seriously ill whilst there and subsequently had to have emergency surgery. Her husband had to stay behind whilst we continued our Coach journey. The hotel were absolutely wonderful to him, providing him with all kinds of advice and assistance, allowing him to stay on at the hotel. I cannot speak highly enough of the service provided by this hotel. We had a very memorable and pleasureable experience at this hotel. We were guests at this hotel in July 2011.

  • Stayed: August 2011, traveled as a couple
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Thank djben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 - 106 of 229 reviews

Reviewed July 6, 2012

The service in this hotel is amazing. The hotel staff recommended the hikes we should go on and they were amazing. They also recommended a restaurant in zuos that was the best restaurant of our trip. They were always so friendly and happy to help u. The spa staff was so friendly and the best ever. Our room was large and recently renovated. The beds were very comfortable. So, thanks hotel Monopol for a great stay.

Stayed: June 2012
1  Thank Seine7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2012

When I checked in with my dad for an overnight stay in St. Moritz (we did the Glacier Express to St. Moritz followed by the Bernina Express the following day), we had been on a train for 8 hour straight. Nothing beat coming to this plush hotel right smack in the middle of downtown St. Moritz - even more pleasant was the fact that we were upgraded to a Junior Suite to have a restful night in quiet St. Moritz (there were many luxury brand boutiques and massive holiday homes, but nobody seemed to be around - perhaps it was more lively in winter when ski season would be on?)

The service was excellent - the driver came down to the train station to pick us up and drop us off the next morning; the spa area on the last floor had an excellent view of St. Moritz (lake and mountains in the region - I spent the next morning alone in the jacuzzi living life before I had to run off to catch an entire day of trains and buses to finally end off in Milan)!

Of note was the constant contact that the staff at Hotel Monopol had with me prior to my check-in at the hotel. About 2/3 days before I arrived, they emailed me asking if I'd like to find a restaurant to have dinner at - something I didn't think of in the midst of all my keeping in touch with the smooth coordination of my mini-Europe trip. I asked them to give me recommendations, and they provided me with some excellent choices - even restaurants at rival hotels and their personal favourites as locals in the town of St. Moritz. The Veltliner-Keller served the best ribs we had ever tried and was a local favourite (it was filled with locals when we went there)! Excellent recommendation and the food was not that pricey for Swiss standards (especially given that we were in the glitzy town of St. Moritz)!

I would highly recommend staying here if you're looking for comfort, service and class in St. Moritz (especially if you had a long-day travelling like we did between cities in Switzerland).

  • Stayed: June 2012, traveled with family
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Thank Debbie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2012

We have just returned from a week at the Monopol: a very nice hotel. Great service from very attentive, friendly staff - they could not have been more welcoming. Food was uniformly excellent at both breakfast and dinner. We stayed half board and the menu was entirely a la carte - the first time I have seen an a la carte menu when skiing half board. Nice facilities, including roof top spa with a view over the lake. A couple of downsides: firstly, the rooms are very hot at night and there is no aircon, secondly, the fit out of the hotel is really very good for a ski hotel but it is a little impersonal e.g. the bar has the slight feel of an airport club class lounge rather than an alpine hotel. That said, overall, a really nice hotel.

  • Stayed: March 2012, traveled with friends
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1  Thank TomC294217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 29, 2012

Centrally located in the town centre, with comfortable rooms, good bathrooms and a light and airy roof top spa with great views, the Monopol is a reasonable quality functional lodging in St Moritz, more suited to a two night stay than a long vacation. Breakfast in the basement restaurant is adequate but not exceptional, the bar off the lobby comfortably modern but marred by a rather surly barman. Beds are a little too soft, and too low. Adverse comments about the adjacent clocktower appear overblown as it doesn't strike until 8am when any self respecting St Moritizen should be up and preparing to go about their business hitting the slopes or the shops.

  • Stayed: January 2012
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Thank Intrepidtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

Stayed here with a tour group. Good nice modern room, with view over the lovely laneways. I would certainly stay here again. Easy to walk around town.

  • Stayed: August 2011, traveled solo
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1  Thank Sawnbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

We stayed at the Hotel Monopol in St Moritz for a week, commencing 4th February 2012 as part of a ski package booked via Inghams. The hotel is in a good, central location; just a few minutes walk from the Chantarella funicular, which takes you to the Corviglia ski area. We found the staff to be very customer focused apart from one individual we encountered on our arrival when we arrived at 10pm after a 5 hour train transfer from Zurich airport. When we called the hotel to collect us from the station, as arranged by Inghams, they refused and instead sent a taxi, for which we were expected to pay. This cost was subsequently reimbursed by Inghams, but made for a very irritating start to our stay. The next time we encountered this individual his manner was much improved.

The hotel is clean, modern and tastefully decorated and has a large comfortable lounge. Our room (a superior double) was not huge but was comfortable and frequently serviced. There are no kettles in the rooms and the hotel does not loan irons to guests (but will iron clothes for a charge).

We stayed on a half board basis, which included a buffet breakfast and five course evening meal. The breakfast buffet was extensive and the evening meal was of excellent quality with a good choice of meat, fish and vegetarian dishes every day. Drinks prices were on a par with other 4 star hotels; around 7CHF for a glass of wine. The restaurant and bar staff were friendly, very helpful, flexible and extremely attentive throughout our stay. We would definitely eat in the restaurant again even if we weren't resident.

The hotel has a pleasant spa area, with a large hot tub but no swimming pool. A small but adequate ski room is available to store skis and boots (complete with boot dryers).

A range of languages are spoken by all staff.

We would certainly recommend a stay at the Monopol.

Room Tip: Standard rooms are small - upgrade to a superior room as a minimum
See more room tips
  • Stayed: February 2012, traveled as a couple
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Thank forty-somethingUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Art Boutique Hotel Monopol

Address: Via Maistra 17, St. Moritz 7500, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > St. Moritz
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#9 Ski-In / Ski-Out Hotel in St. Moritz
#9 Luxury Hotel in St. Moritz
#9 Business Hotel in St. Moritz
#10 Romantic Hotel in St. Moritz
#10 Spa Hotel in St. Moritz
Price Range: $293 - $688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Art Boutique Hotel Monopol 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Art Boutique Hotel Monopol is ideally located in the pedestrian area at the heart of St. Moritz, and conveniently close to all the boutiques, restaurants, cafes and bars. Also, the Chantarella funicular is only a two-minute walk away, and this takes you to the slopes in winter and the Corviglia mountain bike flow trail in summer. This 4-star hotel offers beautiful spacious rooms as well as a rooftop spa and roof terrace with breath-taking lake views. Further attractions include the superb Italian-Mediterranean Restaurant MONO with its wine cellar bar La Cantina, the Hotel Bar & Lounge with the stylish Smoker’s Lounge. ... more   less 
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Also Known As:
Hotel Monopol Swiss Quality
Monopol Swiss Quality St Moritz

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