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3 - 8 of 852 reviews
Reviewed 3 weeks ago via mobile

We really loved our stay in Badrutt! The service was beyond amazing! The hotel was gorgeous and decorated beautifully for Christmas! The staff was very attentive to our every need. They even remembered what we had ordered the previous day and asked if we wished to order it again. The room service was very good! We would love to stay at this hotel again and indeed it was one of the best service we have received from the many hotels we stayed at.

Date of stay: December 2019
Trip type: Traveled with family
Thank racz_bh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destination792072, Manager at Badrutt's Palace Hotel, responded to this reviewResponded 3 weeks ago

Dear Palace Guests
Thank you for staying at Badrutt’s Palace Hotel.
Your valuable feedback is very much appreciated and we thank you for taking the time to share your impressions with us. It is our sincere objective to deliver exceptional service every day and to meet and even exceed our guest’s expectations. Therefore we are happy to hear that we could meet your expectations.
Thank you so much for your great compliments and for being our guests! We look forward to welcoming you back in the near future and remain in the meantime with our best regards and wishes for a happy, healthy and prosperous New Year.
Richard Leuenberger
Badrutt's Palace Hotel
where generations meet - since 1896

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

My wife and I were fortunate enough to stay here for four nights as part of two week honeymoon to Switzerland. Besides Badrutt's Palace in St. Moritz we split our time between Zurich, Zermatt, and Lucerne. Simply put, we ended up wishing we had just spent all 14 nights at Badrutt's Palace. The room was a treat - easily surpassing all of our expectations and the level of attention, service, and care we received from every Badrutt's staff member was truly exceptional. Everything from the breakfast buffet to the ski shop to the turn-down service was truly a wonderful experience. Even more extraordinary is the fact that our lodging in all 3 other Swiss cities was in a similar price range, but no where did the value come close to what we received at Badrutt's Palace. Their website says, "Our room rates are high. In Value" and that is truly an apt description. Worth every penny.

Date of stay: December 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank dougjlabbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destination792072, Manager at Badrutt's Palace Hotel, responded to this reviewResponded 3 weeks ago

Dear Guests
It was a great pleasure for us to welcome you recently at the Badrutt’s Palace Hotel.
Your valuable feedback is very much appreciated and we thank you for taking the time to share your impressions on Tripadvisor. It is our sincere objective to deliver exceptional service every day and to meet and even exceed our guest’s expectations. Therefore we are more than happy to hear that we could meet your expectations.
Thank you for your wonderful compliments and for being our guests! We look forward to welcoming you back in the near future and remain in the meantime with our best wishes for a happy, healthy and prosperous new year.
Richard Leuenberger
Managing Director
Badrutt's Palace Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2019

The stay is fantastic in Badrutt's Palace. The staff there were so nice that help you with everything. And also the transfer car from hotel to St.moritz station is Royal Royce, which so fancy! It's worth for plan a trip to stay there.

Date of stay: December 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank henry l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadruttsPalaceHotel, Manager at Badrutt's Palace Hotel, responded to this reviewResponded 4 weeks ago

Dear Henry I
It was a great pleasure for us to welcome you at Badrutt’s Palace Hotel.
Your valuable feedback is very much appreciated and we thank you for taking the time to share your impressions with us. It is our sincere objective to deliver exceptional service every day and to meet and even exceed our guest’s expectations. Therefore we are happy to hear that we could meet your expectations.
Thank you for your compliments and for being our guest! We look forward to welcoming you back in the near future and remain in the meantime with our best wishes for a merry Christmas and a happy, healthy and prosperous new year.
Richard Leuenberger
Managing Director
Badrutt's Palace Hotel
where generations meet - since 1896

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2019

We really had a great time at Badrutt's Palace and enjoyed all their excellent services for breakfast, lunch, swimming pool, dinner at Chesa Veglia etc.. Every detail and service are provided with passion and dedication.
The room was amazing with a lot of amenities for our baby! And the view is absolutly incredible!
We will come back for sure!

Room tip: Signature Lake Room with Balcony
Date of stay: December 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank laurabagady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2019

PROS: Very friendly ,efficient and professional staff especially at the reception
Check-in directly in the room
Room upgrade received
very confortable bed and quiet room
First class swimming pool (4 meter deep!)
Very ggod spa even though not that huge
Fantastic Relaxation beds in the spa area.
Fantastic and 'story-telling' hall and connected areas
Luxury breakfast even with japanese food.a must!
Rolls-Royce service from and to the railway station with very friendly and helpful driver!
CONS:None in particuar to speaak of.
Sometimes a little toot loud voices in the concierge area.

Date of stay: September 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Marione1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadruttsPalaceHotel, General Manager at Badrutt's Palace Hotel, responded to this reviewResponded December 9, 2019

Dear Guest
It was a great pleasure for us to welcome you at the Badrutt’s Palace Hotel.
Your valuable feedback is very much appreciated and we thank you for taking the time to share your impressions with us. It is our sincere objective to deliver exceptional service every day and to meet and even exceed our guest’s expectations. Therefore we are happy to hear that we could meet your expectations.
Thank you for your compliments and for being our guest! We look forward to welcoming you back in the near future and remain in the meantime with our best regards from sunny St. Moritz.
Richard Leuenberger
Managing Director
Badrutt's Palace Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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