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All reviews rolls royce chesa veglia le restaurant kings club moment you arrive lake view an unforgettable experience fairy tale outdoor pool old world moritz lake five star hotel amazing hotel impeccable service swiss alps the entire staff frozen lake
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Reviewed October 24, 2019

We had only one night in September, en route to the Glacier Express, and wished we could have taken the Palace with us! We've stayed in many a hotel and this was over-the-top in every way, from the staff to the breakfast.

When you're picked up at the train station by uniformed Giuseppe in a Rolls Royce, it just sets the tone for the entire stay!

While we are clearly not high rollers, the staff gave us high class treatment, especially in ensuring we had everything we needed in our room.

Room 701 was just lovely, with a chandelier, little balcony with views of the lake, great amenities, complimentary munchies, spacious bathroom with tub and shower.

Most Swiss hotels provide free local transportation cards with two nights stay. We asked for a pass to go up the lift to Piz Nair even though we were only there one night, and they generously complied.

Breakfast: OH MY! We were stunned by the lavish variety, and we didn't even know you could order from a menu in addition to the buffet. If we didn't have a train to catch, I would have just eaten myself into a delightful stupor in the shadow of the mountains.

I was about to squirrel away a few items for our long train ride when I was told they provide "to go" boxes!! What other hotel does that?

Upon checkout, they gave us a gift of chocolates, which my mother reported later as the best of many we brought back from Switzerland for her!

We got all this for $352 US, due to off season, I presume.

We weren't taken with St. Moritz, but we were captivated by the Palace. Thank you!

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank Mei-Mei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadruttsPalaceHotel, General Manager at Badrutt's Palace Hotel, responded to this reviewResponded October 25, 2019

Dear Guests
Thank you so much for taking the time to share this detailed and positive review following your stay at Badrutt’s Palace Hotel.
The fulfillment of your wishes is what each and every employee strives for. Your concrete feedback is the best indicator of what our guests remember about their Badrutt’s Palace experience.
We are very happy that you had an unforgettable stay with us and that we have been able to surprise you with an outstanding service. Thank you for your great compliments!
We would be honored to welcome you back soon and, in the meantime, we send our very best regards from sunny
St. Moritz.
Richard Leuenberger
Managing Director
Badrutt's Palace Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2019

The staff was very courteous and professional. This hotel was pricey, however, the cost was worth it. Strongly recommend because it provides services and amenities that you cannot get at any other hotel. In truth, the experience was beyond excellent.

Room tip: Sit back and enjoy.
Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank gasparillamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2019

Amazing hotel, great service, perfect building, wonderful room, great Spa,impeccable spa and pool staff, the best concierge ever, the most helpful and kind front desk!! Indeed Badrutt Palace is the place to be for all seasons! Last but not least, wonderful restaurants inside the building, and also Chesa Veglia, the place to be! We are so looking forward to going back!!!

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank fpeskesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadruttsPalaceHotel, General Manager at Badrutt's Palace Hotel, responded to this reviewResponded September 25, 2019

Dear Guest
Thank you for staying at Badrutt’s Palace Hotel and for taking the time in writing a review on TripAdvisor. Your positiv comments are very much appreciated.
We look forward to welcoming you back soon at Badrutt’s Palace Hotel.
With kind regards
Richard Leuenberger, Managing Director
Badrutt's Palace Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2019 via mobile

We stayed here for 2 nights. It’s got an area that you can jump of from and the pool goes up to 3m something. We had a wonderful room with cookies in it . We would definitely love to come back.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank Sophie2008switz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BadruttsPalaceHotel, General Manager at Badrutt's Palace Hotel, responded to this reviewResponded September 25, 2019

Dear Sophie
Thank you for staying at Badrutt’s Palace Hotel and for taking the time in writing a review on TripAdvisor. Your comments are very much appreciated.
We look forward to welcoming you back at Badrutt’s Palace Hotel in the near future.
With kind regards
Richard Leuenberger
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2019

The staff here are just amazing. Concierge, cleaners and waiting staff all stood out to us as exceptionally friendly and helpful.the antique decor is a bit of a mish-mash and even the ‘newer’ decor feels dated. Aside from that the facilities and food are truly excellent. We would stay again.

Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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