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“Challenging Staff in great hotel”

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Hotel Chesa Rosatsch
Ranked #1 of 9 Hotels in Celerina
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Challenging Staff in great hotel”
3 of 5 bubbles Reviewed December 9, 2012 via mobile

The Hotel is located right by ski. It is a beautiful 5 minutes max walk. The ski is great, but expensive. The room is the best part. But staff is not flexible to answer customer demands.
The Hotel is a great deal for skiers wanting to experience St Moritz, but with a less classy staff.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank localsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teemu8, General Manager at Hotel Chesa Rosatsch, responded to this review, December 11, 2012
Dear Mr. ...

Thank you very much for taking the time to write a review.

Compared to other premium Skiing Destinations in the European Alps, the value-for-money ratio at Engadin St. Moritz is absolutely fine. New in the 2012/13 winter season: Book two nights or more at Hotel Chesa Rosatsch and you can purchase a ski pass for just CHF 25.– per person/day for the duration of your stay.

Our staff usually is very flexible. Unfortunately we were not able confirm your wish of a free-of-charge early-departure for economic reasons. In this case we were not flexible to answer your demand.

We hope our tips and hints about the Engadin-Skiing paradise topped your expectations! We are glad to hear that you had great fun on the slopes.

Would be nice to have you back at our place for some more skiing soon.

Kind regards,

Michael Stutz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    265
    86
    10
    0
    0
See reviews for
61
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Bologna, Italy
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 7, 2012

We stayed out of season towards the end of October. Unfortunately the weather was bad, but the hotel on the Inn river is particularly charming. The staff both at the reception and in the breakfast room were very nice, helpful and friendly. We had a room with a balcony on the river. It also has a terrace from the breakfast room on the river. The room was small but fully furnished including a safe and satellite tv, free wi-fi on all the premises.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonbon55_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 20, 2012

Love this hotel, stay there every year in winter and hope to stay now in summer too. The location is splendid - just 5 minutes walk or a gratis bus to the slopes. Wonderful view on a small river from the windows. Comfortable two-floor rooms with a balcony.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N0_Shu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teemu8, Manager at Hotel Chesa Rosatsch, responded to this review, August 21, 2012
Dear N0_Shu

Thank you very much for taking the time to write this feedback on TripAdvisor. We are very glad you enjoyed your holidays at Hotel Chesa Rosatsch and we are looking forward to welcoming you soon again!

Have a great time.

Cordiels saluds

Michael Stutz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 3, 2012

Situated in a quiet place on the Inn, lovely looking hotel in traditional and historical houses. Nice two-floor woody room. Good and pleasant restaurants. A little far from slopes by foot but direct transfer by bus and easy car parking. Lovely but expensive region.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smonnerot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

We loved this place! Situated in the beautiful Engadin valley and set in a all traditional houses right on a small river. This hotel has it all: top service (now I understand why many of the world's best hotels are run by Swiss GMs), clean and nice rooms, two great restaurants (one remodelled in summer 2011), great location, delicious food, nice wellness/sauna, beautiful garden to relax, super friendly and competent staff

Got a great offseason deal - and was amazed for what was offered for $220!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swisshoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Hotel Chesa Rosatsch, responded to this review, April 30, 2012
Allegra dear Mr. Swisshoya

...wow, what a compliment! Thank you very much - we are looking forward to seeing you again!
Have a great time.

Cordiels salüds da Schlarigna

Michael Stutz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
2 reviews
5 of 5 bubbles Reviewed September 27, 2010

This hotel was just as advertised, in a chocolate box village with wonderful, peaceful views. We were originally disappointed we couldn't find a reasonably priced hotel in St Moritz, but I'm so glad we found this place, Celerina was much nicer.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynne_nunns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
99 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed August 15, 2010

For walkers, who do not want to climb mountains each day, it is ideal. Great food and lovely surrounding close to the St.Moritz, which is about 10 minutes by taxi away or one stop on the local train. The building is very old and has very thick walls, which retains the heat. There is heating but no aircon. The rooms do not get enough fresh air and the sleeping is therfore uncomfortable.

  • Stayed June 2010, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeidiAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chesa Rosatsch

Property: Hotel Chesa Rosatsch
Address: Via San Gian 7, Celerina 7505, Switzerland
Location: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Celerina
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites
Hotel Style:
Ranked #1 of 9 Hotels in Celerina
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Chesa Rosatsch 4*
Number of rooms: 37
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Also Known As:
Top Hotel Celerina
Celerina Top Hotel

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