We had an unforgettable stay in this 5+ star hotel. Everything was perfect, the cleanliness, the food, the SPA and the night entertainment at the Bar, especially the Friday and Saturday night singer and her companion on the piano. The service was excellent in every restaurant, and we tried all of the restaurants!
Dear Sheila_poli_peer
It is wonderful to hear that you enjoyed your stay with us at the Tschuggen Grand Hotel Arosa and thank you for pointing out our excellent service. Your compliment "everything was perfect" is truly remarkable and we gladly pass it on to all our staff as well as to our musicians. We offer daily live music in the Bar in both our winter and summer season and strongly believe that it creates a positive and festive spirit throughout the lobby.
We look forward to welcoming you again in the sunny mountains of Arosa and send
Kind regards,
Tschuggen Grand Hotel Team
My husband and I were delighted to take part in our first visit to Arosa Gay Ski Week. We decided to treat ourselves to a stay at the Tschuggen Grand Hotel. The rooms, food, transportation to and from venues, help with cash, and helpful advice were wonderful. However, the staff is what made this experience magical and special. I will return again next year.
Dear Curious50868032560
Thank you very much for your wonderful words. We could not agree more with you, our staff is what makes a stay at the Tschuggen Grand Hotel truly unique and outstadning. Each and every one of them is preoccupied in providing excellent service and creating memorable Tschuggen Moments for our dear guests. If we have accomplished that for you and your husband it is the biggest compliment. We look forward to having you back for the next Gay Ski week or earlier and send
Warm regards from Arosa
Tschuggen Grand Hotel Team
We spent a weekend here in the mountains and this hotel is lovely. Especially the wellness is amazing and very well designed. It gives you a real mountain feel. Of course for skiing and walking the hotel owned ski lift transportation right outside of their door is absolutely amazing! Unfortunately that is about all the great stuff this hotel has to offer. The rooms are not very special and definitely need some work done in terms of interior design. The staff was very friendly but all in all the whole atmosphere did not give me a cosy feel. I would not necessarily recommend this place for families either. Somehow everything feels slightly disconnected. Wish I could give more points but for what you pay what they offer is just not enough.
Dear Prinsliii,
Thank you kindly for having taken the time to write us your valued comments. We are glad to hear that you enjoyed our private mountain railway the Tschuggen Express and the beautiful surroundings and panoramic landscape. Our interior design is from Carlo Rampazzi who favours vivid colours and high quality textiles that combine into a unique style-certainly is interior design always a topic of personal preference.
We would be delighted to welcome you back- we have just opened for our winter season which still lasts until April 7th 2019 and promises plenty of snow and beautiful Tschuggen Moments.
Together with the entire team we look forward to your visit and send
Kind regards from Arosa
Tschuggen Grand Hotel Team
Fantastic get away - as always! We spend 4 nights this summer at the Tschuggen for the first time with our kid as well as during summer time - to cut a long story short - we loved it as always and will come back - our 2 and a half year old boy was very welcomed which was important to us and proves that you can combine luxury with kids friendliness
Dear guest,
Thank you for your kind review. We're glad we could make your stay so pleasant for your entire family. Providing a kids friendly, yet luxurious and relaxing environment is crucial for us. We hope we can host you again in winter as well!
Best regards,
Your Tschuggen Grand Hotel team
We were lucky enough to spend 4 nights / 5 days at this wonderful hotel.
We arrived on a cloudily, rainy afternoon and could not see anything except the road in front of us, so when we finally arrived it was wonderful to be greeted by such welcoming staff. After a tour of the Hotel to get our bearings we were shown to our room, we were given an upgrade and the suite was wonderful. It was large, welcoming and beautifully appointed. The bathroom was amazing and I was so happy to see a large bathtub, the amenities were all Molton Brown and they were such a luxury.
The suite faced south and had a private balcony. There was a large desk, two deep leather armchairs and a little gift waiting as well. The bed was extremely comfortable and we had an amazing nights sleep. The next morning, upon opening the curtains the views were just stunning, we had not seen anything on the way up the previous day, due to the weather. There was a light covering of snow on the mountain just across the valley, something we had not expected at all.
Breakfast each morning was an event, the choices seemed never ending on the buffet, and the options for cooked items, eggs bacon etc. were also available. We did not eat the same thing twice during our stay. We opted for the half board as we did not really want to venture out at night, and again the food choices were varied and most items were local. The service was attentive but discreet and suggestion as to the food were spot on.
The hotel has its own small funicular , which will take guest up the mountain behind the hotel were you can then connect to the public cable car, which was just fun and convenient. The attentiveness of all the staff was what made this a highlight stay, I need some assistance on finding a pharmacy and the concierge organised to get the items I need delivered to the hotel, I didn't even have to leave. Although we did not use the spa facilities, everything looked wonderful and talking to other guests they all seemed very happy with the treatment they had received.
We had planed to use the hotel as a base and venture out and see more of the Swiss countryside, but we actually stay very close to home and didn't go much further than the town of Arosa.( about 1 minute away.) We were vey content to just rest and relax in the hotel after a busy 3 weeks traveling around Switzerland.
On checkout the porter, handed me a small travel pack, with two bottles of water, two apples and some small beauty samples from the spa, and wished us a safe trip home.
For us it is these small personal things that make a holiday, and I would like to thank all the staff at the Tschuggen Grand Hotel, for making the last few days so lovely.
Dear Robyn H,
Thank you for taking your time to write us such a wonderful and detailed review! We loved hearing that you thoroughly enjoyed your stay with us in September. I am happy to forward your kind words to our entire staff that made your stay so pleasant.
We would be happy to host you again in winter as well, when our Tschuggen Express takes you directly from the hotel to the fresh slopes of the skiing area in just 2.5 minutes.
Best regards,
your Tschuggen Grand Hotel team
