Dear Leonie and team at Tschuggen Grand Hotel, we would like to thank you, again, for a short but most memorable break we have experienced so far!

As we were on our third week touring Europe, having tried quite a few of 5 star hotels on our trip( Almar Jesolo, Hotel Paradiese, etc) Tschuggen Grand Hotel has been by far the best! The views are incredible from every corner of the hotel, , there is a private capsule to take you up on the mountain, the spa is well known to the area, amazing , very warm waters, just as we liked it, club for the children, but most of all, it was the genuine warmth and attention received from all the staff! Every single one knew what our names where, our preferences in the bar, restaurant, treating my 6 year old like a princess! It did not matter if you where driving a Maserati or a Hyundai , you were made to feel like a V.I.P. Too many details to write about, nothing but the best!
That’s what I call a 5 star hotel service.
Please keep it up and I do hope that one day we will return for a longer stay!
Thank You!

This was our second visit to the Tschuggen Grand and we spent 7 nights
With our 8 year old daughter and our pet Labrador.
We have travelled extensively worldwide and have stayed in plenty of top hotels
But have never experienced such hospitality!
The bedroom and bathroom were large and extremely well kept with stunning views from the higher floors
We had a room with a balcony to sit in for an early morning capuchino.
The breakfasts are amazing with a large buffet as well as an extensive menu.
We had dinner a couple of times at the 2 restaurants which were very good.
There is also beautiful Cocktail bar with 2 Barman who are super professional as
Well as a talented pianist.
A special mention to the concierges who were extremely helpful in recommending our daily hikes and restaurants -A-special thank you to Patrick.

The hotel and large Spa are of the highest category with an amazing indoor/outdoor pool area as well as a state of the art Gym.
What makes this hotel so special is all the extras that are thrown in such as a complimentary private pick up drop off from Restaurants and Bars in Arosa and various
Fruit platters replenished in our room every day -and complimentary snacks at the spa.
Finally we and our Dog was treated with the outmost courtesy and if you are looking
For an unforgettable experience-Than this is the place to stay !

Bis Bald Tschuggen !

I booked this hotel as a surprise trip away for my husbands 40th birthday. After seeing a photo online of the sails above the spa lit up at night the hotel had stolen my heart.
We took the train across Switzerland from Zurich, which I can recommend, and the last hour of the journey takes you up through the mountains on the Rheatian Railway which is absolutely spectacular.

The hotel from the outside is not all that exciting, bar the beautiful spa with its colourful sail windows in the evening, but once inside it is very grand. We were given a guided tour of the hotel on arrival, after being picked up by the hotel concierge from the train station in Arosa. We were shown to our room and shown the spa area and where breakfast was served. The whole hotel is stunning, laid back, quiet, calm and cozy.

We had a Deluxe Queen size south facing room, which is more than ample for a long weekend away. The views of the mountains all day long were beautiful. The room is decadent. The bathroom is wonderful and the underfloor heating is a welcome treat after spending the day walking around in the snow. A selection of chocolates and treats were in the room on arrival. The balcony was nice to experience the bracing morning air (minus 14 odd whilst we were there) and the sun loungers were nice to sit on with a big blanket over us whilst looking at the view.

The spa is beyond amazing. The architecture is incredible; the granite walls are elegant, and the pool is stunning. We used the pool, sauna and steam rooms. Being a typical British couple we were a little surprised to find that most people removed their bathing attire when visiting the sauna area, but we left a towel on as this was more comfortable for us.

Breakfast was really nice - a very large selection, including Gluten free options for myself which were delicious. The restaurant area was very relaxed and we enjoyed spending time eating breakfast in no hurry.

Most of the guests were skiers, but we have never given this a go so we went to Arosa to enjoy the views and to make the most of the well maintained walking routes around the peaks. The Tschuggen express was really fun (although they have changed the cars now so they self level) and was handy for getting up to the Tschuggen area of the resort.

We stayed here on the opening weekend of the winter season. The Tschuggen Grand Hotel opens a week earlier than the rest of the resort, so we struggled for restaurants to visit when heading out into Arosa in the evening as there were not too many restaurants open (we did not visit the restaurants within the hotel, they were not all open this first opening weekend).

We visited the first weekend in December. Arosa had had a good amount of snow, which having read reviews is a bit out of the ordinary (it seems previous years the snow has come much later in the winter season) so this topped it all off for us. The resort is gorgeous all covered in snow.

Looking back on our photos (which I do fairly regularly) and it all feels like a bit of a fairytale. The whole weekend was just amazing, Arosa is a beautiful little town, and the Tschuggen Grand Hotel was absolutely spot on. We are not wealthy, we are not upper class, but this was a weekend of luxury that was totally worth it. I would love to return again in the future. Thank you for making our weekend one to remember.