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“Classic Swiss quality”

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Tschuggen Grand Hotel
Ranked #3 of 35 Hotels in Arosa
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 22, 2013

Traditional hotel with partly modern interior design. The service is outstanding, the rooms comfortable and big, and the views fantastic. There is also a Spa, and even though I am normally that fond of spa´s, this one was really relaxing. Different restaurants, and the hotel even has its own ski-lift to get You to the skiing-area. The village is quite small, and the skiing-area not very demanding, but the connection with Lenzerheide, due to open soon, will open up new opportunities. The only negative I can say is the road up to Arosa with all its turns.

  • Stayed: December 2013, traveled on business
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Thank Gold2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded December 27, 2013

Dear Guest

Thank you very much for your stay at the Tschuggen Grand Hotel and for your kind words.

It is a pleasure for us to read, how much you appreciated every aspect of our service and infrastructure.
In regards to the cable car connection Arosa Lenzerheide, we are as well very much excited, since the existing ski area will extend from 70 to 225 kilometres of slopes and so become one of the largest ski resorts in Grisons.

Furthermore, you mentioned our road up to Arosa. Since the upcoming of our village, we have a common saying: "Arosa has to be earned" - A pleasure for the participants of Arosa Classic Car in summer, but indeed sometimes adventurous during the winter season but nevertheless always safe.

Being said all that, we are already looking forward welcoming you back to the Tschuggen Grand Hotel and are wishing you already today a promising start into the new Year.

With every good wish

Your Tschuggen Team

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137 - 143 of 551 reviews

Reviewed December 2, 2013

We've just spent two wonderful days at the Tschuggen Grand Hotel where we treated ourselves to a luxurious mini-break. To be honest, the hotel from the outside is not what I'd call beautiful. But as soon as you enter the building, you're surprised by the vast and elegant lobby and bar area. The interior design is stylishly warm and cosy - just what you'd expect in a winter resort. Our room had a balcony to the south, with a view of the snowcovered mountains that just took our breath away! A big and nicely equipped bathroom with everything that is needed to relax and recover, including bathtub and separate shower.
Staff at the Tschuggen is outstandingly friendly and competent. We were treated like patrons despite the fact that it was our first visit ever. We ate at the gourmet restaurant La Vetta on our second night and loved it. The mainly young and maybe new waiting staff was a little bit struggling with some menu items (mixed up the cheeses), but made up for it by their charm and friendliness. The prices are high, but you get excellent value everywhere.
Although we're not big spa fans, we wanted to see the famour Mario Botta spa and were not disappointed. It's worth a visit, especially when you have it all to yourself early in the morning.
We had a great time at the Tschuggen Grand Hotel and hope to go back any time soon.

  • Stayed: December 2013, traveled as a couple
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Thank Rothenthurm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded December 3, 2013

Dear Guest

Thank you very much for staying at the Tschuggen Grand Hotel and for your warm feedback.

It is a great pleasure for us to hear that you could enjoy every moment of your stay.
Furthermore, I would like to thank you on behalf of the whole team for your compliments.
Your kind words are showing us that we are on the right path to make sure that all of our guests have an unforgettable stay in Arosa.

Dear Guest, we are already looking forward welcoming you back to the Tschuggen Grand Hotel soon and remain in the meantime, with every good wish

Your Tschuggen Team

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Reviewed October 20, 2013

The Tschuggen Grand Hotel is in my opinion on of the best hotels in the world. The really special thing and probably the magic of the hotel is the harmony of the whole concept. It takes you to slow down after busy business days. Real best of class service, from the first second in the hotel until the departure, every one of the staff is fully focused on you, friendly, kind and exceptional courteous. The Spa is just a dream. big, super clean, great environment with all and a bit more what do you wish to have for relax. Massages, beauty treatments by experts and much more. Yes, the Tschuggen is worth to have 6 Stars.

Room Tip: If available call for a mountain view room
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  • Stayed: October 2013, traveled as a couple
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1  Thank mschrofe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded October 22, 2013

Dear Guest

Thank you very much for staying at the Tschuggen Grand Hotel and for your warm words regarding our hotel.

It is a pleasure for us to hear about your experiences made during your stay and we would like to thank you for your compliments for our infrastructure and our staff.
It is indeed our aim to spoil every single guest and to leave a long lasting memory.

Dear guest, we are looking forward welcoming you back at the Tschuggen Grand Hotel and remain in the meantime, with every good wish.

Your Tschuggen Team

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Reviewed October 3, 2013

The Tschuggen-Building looks like oversized bunker with some architectural highlights in the backyard. However inside the structure the spacious rooms feel warm, cosy and very nice. The infrastructure well deployed in modern and lean luxury. It is an alpine crystal, a place with impeccable cleanliness.
The service is second to none. The young staff may show some inexperience but is motivated and extremely friendly.
The Spa is comfortable if there are not too many people using it.
Is everything fine?
YES, BUT...
...the food in the Italian restaurant is overpriced and less than mediocre. The beef tartar came in micro-size, unappealing. The lamb’s lettuce felt like a dollar a leaf. The fish out of the freezer was tasteless...
It is a real pity for such a place. To sum it up: since life is too short to accept below average eating in a luxury environment, just skip the trip to the Tschuggen.

Room Tip: Rooms to te south give you a fantastic view to the mountains.
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  • Stayed: October 2013, traveled as a couple
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Thank Kypt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded October 5, 2013

Dear Guest

Thank you very much for staying at the Tschuggen Grand Hotel and for your compliments regarding our infrastructure and our staff. Every single day, we try to give our utmost to guarantee, that every guest feels perfectly catered for here at the Tschuggen Grand Hotel.

We are therefore very sorry to read about your experience in our restaurant “La Collina”. In regards to the mentioned shortcomings during this particular evening, we would like to sincerely apologize. At the described moment we did indeed experience some internal problems, for which we are very sorry but please rest assured, that this is not at all the way we usually would like to cater for our guests.

Hoping for your kind understanding, we would be delighted to welcome you back to the Tschuggen Grand Hotel one day and to convince you that the quality of our kitchen is under usual circumstances indeed on the same level as the rest of the hotel.
In the meantime, we remain with every good wish,

Your Tschuggen Team

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Reviewed September 29, 2013

We were in the Tschuggen Grand hotel,for four nights.
From the moment we arrived until the moment we left,it was absolutely the best.
The staff is so friendly and courteous,it was a delight to stay in this hotel.
We had a lovely room,junior suite with a great view.
The restaurants are perfect,food is great,it is not cheap,but as my husband said," you get what you pay for and more" However La Collina is reasonably priced.
Breakfast is wonderful,until 11 o'clock in the morning,very nice if you want to take it easy.
The Spa is beautiful,great pool with a lovely deck where we could sit outside in the sunshine.
The Tschuggen Express is fantastic.
For us,and we are very often in Switzerland,this is one of the best hotels in the country,we are also big fans of the Widder Hotel in Zurich,and the Bellevue Palace in Berne,and I can say with the Tschuggen,these are the 3 best hotels in the country,at least for us.
We had a great time and we will be back.If I could give 6 stars I would give them.

Room Tip: Always have a room with a balcony on the southside,it is worth the money!
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  • Stayed: September 2013, traveled as a couple
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1  Thank Joanna194848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded September 30, 2013

Dear Guest,

Thank you very much for your stay at the Tschuggen Grand Hotel and for your very kind feedback.

It is a great pleasure to hear, that you have enjoyed every single moment of your stay. Your compliments for the hotel, for the Tschuggen Bergoase, for our Tschuggen Express and last but not least for our team, are showing us, that we are on the right path to ensure, that every guest will have an unforgettable stay at the Tschuggen Grand Hotel.

We are already looking forward welcoming you back and remain in the meantime, with every good wish,

Your Tschuggen Team

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Reviewed September 29, 2013

Did a short 2 Day Wellness Break there and can only recommend this Hotel.
Reception ,concierge are very welcoming and helpful.
Breakfast is just great and very well managed by the Gentleman in charge there,great Selection ,superb Quality.
Fitness -Spa Area is nice ,clean and very relaxing.
Rooms,we had a Junior-suite are clean and nice.only Down-point in my eyes is the Bed which I found very uncomfy compared to standards in Hyatt or Four Seasons Hotels.
Overall great relaxing Days,Thank You!

Room Tip: As usual ,higher Floor.
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  • Stayed: September 2013, traveled with friends
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Thank CaptainFischmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded September 30, 2013

Dear Guest

Thank you very much for visiting the Tschuggen Grand Hotel and for sharing your experiences with us.

It is great to hear, that you could relax and unwind during your stay and thus we were able to fulfill its purpose.

You have mentioned in your feedback, that our bed did not meet your expectations. Please take our sincere apologies for any inconveniences caused. We are delighted to offer different types of mattresses so please do let us know which type of mattresses you would prefer for your next stay and we would be pleased to organise it accordingly..

Dear Guest, once again we would like to thank you for staying at the Tschuggen Grand Hotel and we are already looking forward welcoming you back in the near future.

Yours sincerely,

Your Tschuggen Team

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Reviewed September 25, 2013 via mobile

We followed a recommendation and drove up to Arosa.
The drive is amazing and the setting is spectacular.
The Tschuggen Grand is a superb hotel with a great spa and excellent service. The location is breath taking.
You have to book a south facing suite and take note that the Michelin starred restaurant is closed on Monday and Tuesday

  • Stayed: September 2013
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1  Thank brad_holbrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna T, PA to the General Manager at Tschuggen Grand Hotel, responded to this reviewResponded September 30, 2013

Dear Guest,

Thank you very much for staying at the Tschuggen Grand Hotel and for your warm and positive feedback. It is a pleasure to hear, that you enjoyed every part of your visit.

Once again, we would like to thank you and are looking forward welcoming you back at the Tschuggen Grand Hotel.

Your Tschuggen Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tschuggen Grand Hotel

Address: Tschuggentorweg 1, Arosa 7050, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Graubunden > Arosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Arosa
#1 Green Hotel in Arosa
#1 Family Hotel in Arosa
#3 Spa Hotel in Arosa
#3 Ski-In / Ski-Out Hotel in Arosa
#3 Luxury Hotel in Arosa
Price Range: $373 - $964 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tschuggen Grand Hotel 5*
Number of rooms: 128
Official Description (provided by the hotel):
Welcome to Switzerland's Unique Wellness Hotel Stay with us and experience the breathtaking mountain scenery of Graubunden at its most beautiful. Genuine, heart-felt hospitality accompanies our guests throughout the Grand Hotel. A fond attention to detail reveals itself with understated elegance to the appreciative seasoned traveller. Not to mention one of the most impressive wellness areas in Europe set in a stunning mountain landscape. ... more   less 
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Also Known As:
Tschuggen Grand Arosa
Hotel Tschuggen Grand

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