We have now stayed in hotel for seven summers and used Residence building for four recent ones. It has proved entirely adequate for my wife and myself for the price paid. The location is excellent - a couple of minutes from the cable car and three minutes from the Rail station. Connections to other trains and forms of transport are first class.
Management has always accommodated every request. All staff we have spoken too have coped well with English language. Restaurant staff are sometimes hesitant and not up to speed with what guests need but they are learning on the job and do respond well when asked to. It is not five star service but also not five star prices.
Breakfast is as extensive as guests need (not cooked apart from self-service boiled eggs). Restaurant in the evening works well when guests work out options. There is a set menu each night and always fondue and raclette available. Salad Bar (self serve) and soup and dessert are also standard. Some nights there is a Pizzeria available as an option if set meal is not suitable. Sunday outdoor barbecue is excellent - substantial and varied items cooked to personal request. There is room for improvement in the set menus where on some days the theme is not for all tastes but the other options available mean it is easy to find something adequate.
The bathrooms in main building are small but in Residence are adequate. For a budget price in an ideal location we are still happy to return.
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- Also Known As:
- Bernerhof Hotel Wengen