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“Service, delicious food, great location”

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Hotel Alpenrose Wengen
Ranked #6 of 20 Hotels in Wengen
Certificate of Excellence
Alpine, Wy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Service, delicious food, great location”
Reviewed July 23, 2013

Our trip to the Jungfrau area was greatly enhanced by having the Alpenrose as our headquarters. We were met at the station by William (without notifying them of our arrival time) who worked throughout our three-day stay to ensure our comfort and happiness. Our accommodations were delightful - a quiet corner room with an amazing view of the valley and mountains beyond. We quickly realized that the 25SF 5 course dinners were a bargain - again the service was impeccable. We can't wait to return to this throwback to an earlier time, when service mattered and the pace of life was slower.

  • Stayed July 2013, traveled with friends
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Thank bittersweett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 reviews from our community

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London
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 23, 2013

We found this hotel last year and returned to it for our main holiday this year, which probably says it all. The charming Von Allmen family are born hoteliers (in every sense, as their hotel is 130 years old and was one of Wengen's first). They run a delightful hotel that in every significant respect is as good as a four star. And in the one that really counts, the sense of making you genuinely welcome, it is far, far better.
Everyone from the lovely guy who picks you up at the station to the youngest waiter is clearly happy working here, and clear on the fact that this is that rare thing, a hotel that is there for each individual guest. Whatever help or service you need, they will try their very best to give you. We liked each and every one of them, not to mention the dog, Mara.
Here's the thing. The Alpenrose does not accept tour groups at all. Instead, it's for you and me. For the individual traveller in Switzerland, hotels like this are sadly becoming more and more rare. We were lucky enough to spend twelve nights here and still we didn't want to leave. Downsides? It's a bit of a short sharp climb up to the station but you have to get fit somehow and at least it's downhill on the way back. Nothing, and I mean nothing, else. See you there, next year.

Room Tip: South facing superior balcony rooms are worth the slight premium asked here. Go high for the best vi...
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  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank eur0traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wirral
Level 5 Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 23, 2013

With the reviews we had read and personal recommendation we had been given we were expecting something special and were not disappointed. The amazing view from our bedroom (south facing with balcony) window was almost unreal and the distant peal of the cow/goat bells was lovely.The hospitality we received from Ursula and her staff could not be faulted. We ate almost too much at the 5 course evening dinners but that was our fault!
The walk from the hotel to the station/village centre is a bit steep but the hotel will give you a lift if needed. In short a superb establishment in an ideal location for an unforgettable holiday.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Ivanhoe123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 8, 2013

This was our 4th time at the Hotel Alpenrose in Wengen, after a gap of 5 years or so. A family run hotel for many many years and now with one of the owner's daughters in charge. Afew upgradesin accommodation and decor since we were there before - but still essentially a Swiss family hotel. Incredibly in the hotel world the chef, waiters and reception staff were still there indicating the high quality of care and commitment of the owners and the fact that this is a family run hotel and family includes staff and visitors. Wengen is a stunning location and a south facing room with balcony was requested - on arrival we were upgraded as were our travelling companions to a large superior room with stunning views down the valley to a snow covered Breithorn. Breakfast is excellent and the dinners were superb, 5 courses (set menu new each day). We plan to go back next year before the walking legs stiffen up completely.

Room Tip: Go for south facing with balcony and wake up each morning to a stunning view
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  • Stayed July 2013, traveled with friends
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Helpful?
1 Thank ianlbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camarillo, California
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 1, 2013

Many hotels and resorts will use the phrase "we treat our customers like family", but the Alpenrose in Wengen was the first hotel I have ever visited that really does.

If you are looking for an escape in a breathtaking landscape, and want to experience down-home family hospitality, book this hotel and go visit Wengen in the Lauterbrunnen Valley. You will not be disappointed! People have been returning to this place year after year for a reason.

From the moment you walk in the Alpenrose you will feel like a member of their family. And, each night after dinner, guests gather in their comfortable living room to visit with each other and exchange tales of travel. Truly exceptional experience.

The hotel is well appointed, the rooms simple and nice with modern bathrooms. The town of Wengen is small and car-free, and the rail/gondola service throughout the region makes it easy to visit all the sites - including a memorable trip to the top of the Swiss Alps. Make sure you get the "half-board" option with your room (breakfast and dinner). They have a wonderful dining room, and the food is good.

GO! HAVE FUN! Don't miss the beauty of this region and this wonderful hotel.

  • Stayed May 2013, traveled with family
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Helpful?
2 Thank mellingson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 28, 2013 via mobile

We read lots of good reviews and had high expectations. It exceeded all our expectation. We stayed in Alpenrose for 3 nights with a family of 4 (2 south facing rooms). The view was simply amazing. Staff has been the best asset of this hotel. Easily the friendliest hotel staff. It is only 5 mins walk to the station and we never had any issue with the uphill walk. Dinner is very good and my 2 kids are still talking about the amazing 5 course dinner. Absolutely loved our stay and would give it a 6 stars if we can. You will not regret it by staying at Alpenrose.

Stayed June 2013, traveled with family
Helpful?
1 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level 6 Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 28, 2013

So where do I began... I was greeted by Orsala, a 4th or 5th generation swiss resident and owner of the hotel. She was pleasant, friendly and helpful. The staff rotated around between concerige and wait staff. But no matter where they were, they would always greet you with a smile and a good morning. The dinner experience was spectacular. I have the distinct impression they applied reserved seating to align u with people u could associate with. This may be problematic for some who wish to select their own seat, perhaps close to a window, but I enjoyed it. Ricardo was extremely helpful in offering good suggestions on activities to do. In addition the hotel can generate train ticks for trips to the shilthorn or Jangfrau so u dont have to deal with train stations. In addition if u have a Eurorail pass u get a 25% discount. Make sure to spend the extra money for a south side balcony view. Talk about the most beautiful scenery. Don't waist your time in Interlaken.. Head to Wengen. Its a little up there but worth it. Remember, when u get off the train in Wengen, its down the hill, not up :). my mistake.

Room Tip: Make sure to spend the money for a South-side balcony view. Also, Individual train tickets can get...
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  • Stayed June 2013, traveled solo
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Helpful?
1 Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alpenrose Wengen

Property: Hotel Alpenrose Wengen
Address: Wengen 3823, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
#8 Romantic Hotel in Wengen
#12 Family Hotel in Wengen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Alpenrose Wengen 3*
Number of rooms: 40
Official Description (provided by the hotel):
Welcome to our alpine hotel with its long family tradition ! The Hotel Alpenrose is the oldest hotel in Wengen and has been owned and run by the same family for well over a hundred years. The 40 rooms and the lounges have been recently renovated in alpine chalet style using lots of wood and the hotel’s own antique furniture. A log fire in our lounge adds to the welcoming atmosphere after a day in the mountains. In our dining room a hearty breakfast is served from our buffet and a fine half board set menu is served in the evenings. The Hotel Alpenrose is situated about 10 walking minutes below the train station and the village centre in a quiet and pleasant location with stunning views into the beautiful valley of Lauterbrunnen and the surrounding snowcapped mountains. ... more   less 
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Also Known As:
Alpenrose Hotel Wengen
Alpenrose Wengen

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