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Sunstar Alpine Hotel Wengen
Ranked #5 of 20 Hotels in Wengen
Certificate of Excellence
Reviewed September 16, 2012

I stayed a second time with the Sunstar Wengen in September as part of a visit to run the Jungfrau marathon 2012. It was my second time at this property and I once again enjoyed the hospitality of the hosts, the extensive breakfast choices, dinner salad or dessert buffet as part of the table d'hote meal. As well, some personalized service along the way when I needed a bit of extra help with getting the right pillow, low-fat/non-dairy meal options and the like. The swimming pool is perfect for some laps and new sauna is great. My previous concern of some noise from other guests/elevator still applies, the walls seem pretty thin and when the hotel is booked there is certainly some ambient noise to be expected, but this wasn't a huge issue. Free WiFi would have given this property 5-stars. I look forward to visiting the property again on my next trip to Wengen.

Room Tip: Away from the elevators Rooms facing the valley have a great view, rooms over the street also have...
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  • Stayed: September 2012, traveled solo
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1  Thank Jon_the_Traveller_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 14, 2012

It was a good choice to return to Sunstar Hotel, Wengen. Same Manager and wife from previous visits were in Reception on arrival. They are natural hosts. Restaurant excellent with good choice of dishes both at breakfast and evening meal. Standard here remains high and I hope to return to this hotel as it is very well situated in Wengen. At the end of a strenuous day in the BIG OUTDOORS you have simply to walk along the main street without huffing and puffing up another slope. Views from bedrooms are awesome. When meeting other guests I discovered that, like myself, they were returning guests - which says it all.

Room Tip: Valley side has evening sun so to sit on the balcony with your feet up and a glass of something from...
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  • Stayed: September 2012, traveled with friends
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Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

We have stayed at this hotel a number of times in the last 11 years and the standards have been consistently excellent for the whole offering - food, rooms, standards of cleaning and help with travel plans - it was a big help having the facility to book and print tickets in the hotel reception the evening before a day out. The whole team, Oliver and Katya, receptionists, staff in the restaurant were all enthusiastic and professional - something that was consistently maintained the whole time we were there. We are already looking forward to our next stay.

  • Stayed: August 2012, traveled with family
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Thank Davidh42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

We have travelled to Wengen to hike on 10 separate vacations, and have found the Sunstar Hotel to be superior in every respect. The staff is incredibly kind and helpful, the meals are delicious, the dining room will accomodate every food issue, the rooms are spotless and very comfortable, the swimming pool is lovely and just the right temperature, and the ambience is perfect! What more can one ask for? The managers, Oliver and Katya, are at your service for whatever is needed! We will be returning sooner than later!

Room Tip: If one is a light sleeper, perhaps a room farther from the clock tower is advisable, as it rings eve...
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  • Stayed: August 2012, traveled with family
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Thank tepperman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

This is a great hotel; we have just booked our 12th visit for next summer 2013. Wengen is a special place and the Sunstar Hotel provides the best chance to enjoy a memorable holiday. The hosts and staff are very friendly, efficient and welcoming. Rooms are all well equiped with choices to upgrade if you wish. Food is excellent; we've never had a poor meal here thanks to the skilled chef. All the facilities support a relaxing time and the location at the centre of the village and proximity to the railway station and cable car are a real bonus.

Room Tip: Valley view rooms are well worth the extra for the balcony and view; suites are great value for a li...
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  • Stayed: July 2012, traveled as a couple
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Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

Stayed here on a personal recommendation from a friend. We were not disappointed. Everything you would expect from a 4* hotel. The pool and sauna were fantastic to come back to after hiking- a quick shower and then a swim followed by an excellent 4 course meal in the restaurant and then relax. What really makes this hotel special, though, are the staff. We had a room with a balcony and I managed to drop a map we had bought onto swimming pool roof.Very special thanks to Wanda who climbed out of the staff room window and on to the roof to retrieve it for me. That's service!! If we decide to visit Wengen again then Sunstar is where we will stay. Would not even bother to look at other hotels. Once again, thank you to Oliver, Katya and all the other staff for a wonderful stay.

Stayed: August 2012, traveled as a couple
1  Thank Karina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

We stayed at the Sunstar for ten days in July/August. Everything was excellent: the welcome, the food and the accommodation. The managers, Oliver and Katja, were always on hand to see that the guests were happy and to offer advice about activities. We were fortunate to be there for the Swiss National Day on August 1st when all the hoteliers offered drinks and canapes to tourists in the centre of the village. The Sunstar staff were quick to notice and look after "their" guests at this event. That evening the hotel organised games and a barbecue for guests to celebrate the day.
Wengen is a beautiful place to visit and staying at the Sunstar made our holiday perfect.

  • Stayed: July 2012, traveled with family
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Thank Geraldine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunstar Alpine Hotel Wengen

Address: Dorfstrasse, Wengen 3823, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Jungfrau Region > Wengen
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Wengen
#2 Luxury Hotel in Wengen
#3 Family Hotel in Wengen
#5 Romantic Hotel in Wengen
Price Range: $184 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunstar Alpine Hotel Wengen 4*
Number of rooms: 76
Official Description (provided by the hotel):
The traditional Sunstar Hotel Wengen**** is in a central location in this car-free resort, just opposite the Mannlichen cable-car. The rooms, decorated with light-coloured wood, have beautiful views either of the mountains and down the valley towards the south or of the village and the Mannlichen. Families like the duplex rooms on two floors. Rooms in certain categories have a balcony. The lavish breakfast and all the delicacies on the 4-course dinner menu can be enjoyed in the "La Residence" restaurant. The lounge with its open fire and the bar are inviting places to chat and relax. When you want to unwind, there's an indoor pool with steam bath and sauna. The quiet, car-free resort of Wengen, with its typical wooden houses and lovingly preserved traditional features, is situated on a sunny and sheltered mountain terrace - an idyllic holiday paradise for all the family. ... more   less 
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Also Known As:
Wengen Sunstar Hotel

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